Reach 3x More Prospects with Power Dialer for Salesforce

Built for speed and focus, CloudTalk’s Power Dialer for Salesforce helps sales teams spend more time talking to prospects—not managing tasks. The result: more conversations and a visible boost in productivity right where your team works.

  • Log calls, notes, and recordings instantly in Salesforce to keep your CRM accurate and your reps focused.
  • Access contact history and call data directly in Salesforce, so every interaction is timely, personalized, and easier to execute.
  • Get started quickly with intuitive Salesforce dialer setup and enjoy a smooth experience—no complex configurations required.

81.7%

Increase of call volume

Call volume got 81.7%↑, missed calls got 23.7%↓.

2.5X

Outbound success rate

Doubled their outbound success & halved lost deals.

80%

Decrease in wait time

Wait times cut by 80% and call handling time by 25%.

Streamline Salesforce Calling from Start to Finish

Speed Up Your Workflow

Let your team focus on the customer. By automating call dialing and syncing data instantly with Salesforce, reps avoid time-wasting tasks. The result? They can handle calls 70% faster and spend more time on what matters most.

Fuel Outreach with More Calls

Power through lead lists with no interruptions, helping reps maintain momentum. Salesforce auto dialer enables your team to connect with up to 300% more prospects—turning more dials into meaningful conversations.

Drive Smarter Lead Management

Track every call and interaction directly in Salesforce to build a clear, accurate view of the customer journey. With up-to-date insights at hand, your team can take timely actions and tailor their approach to each prospect.

How to Integrate Salesforce with CloudTalk’s Power Dialer

  • Sign in to your Salesforce account and ensure you have a CloudTalk Expert plan.
  • Go to the Salesforce AppExchange and search for “CloudTalk”.
  • Select and install the CloudTalk CTI (Computer Telephony Integration) package.
  • Set up workflows, sync preferences, and custom field mapping per instructions.
  • In your CloudTalk account, import contacts via CRM integrations.
  • Navigate to “Add Campaign“ and turn on the option for auto-dialing.
  • Go to the Power Dialer section and “Start Dialing”.

HOW WE HELP

Get Better Results with Features Beyond the Dialer

Unleash the Full Potential of Salesforce Calling

The salesforce sales dialer integration is just the beginning. When paired with advanced tools designed to reduce friction and boost connection rates, CloudTalk transforms your Salesforce outreach into a high-velocity engine for growth.

Key Features:

  • Automatic Calling Queue: Automatically dials the next number from a pre-loaded Salesforce list, reducing downtime between calls.
  • Local Presence Dialing: Displays a local number to increase pick-up rates when calling prospects in different regions.
  • Voicemail Drop: Allows sales reps to instantly leave a pre-recorded voicemail, saving time during outbound calling campaigns.

Move Deals Forward with AI and Automation

Every second counts in sales. With the right automation in place, your team can act faster, follow up more effectively, and never miss a detail—no matter how fast the pipeline moves.

  • Workflow Automation: Automate routine actions like follow-ups, task creation, and notifications to keep reps efficient and workflows consistent.
  • AI Call Transcription: Automatically transcribe calls in real time with AI accuracy, making it easy to search, review, and reference key moments.
  • AI Call Summaries: Generate concise summaries after every call to highlight key points and speed up decision-making and follow-ups.

Turn Data Into Better Sales Decisions

The best teams don’t wait for end-of-week reports. With CloudTalk’s live analytics and Salesforce integration, you see what’s happening in the moment—so you can make faster decisions and sharper calls, every day.

Key Features:

  • AI Analytics: Track performance, spot trends, and get actionable data to improve conversations and drive smarter decisions—without digging through spreadsheets.
  • Sentiment Analysis: Understand the tone and emotion behind every call, so you can spot issues sooner, coach more effectively, and improve overall experience.
  • Real-Time Dashboard: Monitor your team’s performance at a glance. Get live data, instant analytics, and actionable insights.

Drive High-Impact Outreach from a Single Platform

Speed up your outreach with advanced calling features built directly into the Salesforce softphone integration. No more switching tools, copying data, or breaking momentum.

Create and assign custom campaigns with built-in call scripts and questionnaires to keep reps aligned, and reach more prospects in less time by populating Power Dialer queues from your Salesforce CRM with a single click.

Build Sales Cadences That Drive Results

Build smarter sales workflows with Cadences from Salesforce and CloudTalk’s Workflow Automation. Set custom triggers for follow-ups, callbacks, and next steps to keep the sales team proactive. By removing repetitive tasks, your team can focus on delivering personalized experiences, staying proactive, and closing more deals—efficiently and at scale.

Use AI Insights to Sharpen Every Sales Call

Tap into the power of AI for smarter sales conversations. CloudTalk’s Conversational Intelligence combined with Salesforce Einstein AI delivers deep insights from every call.

They analyze real-time calls, transcripts, and recordings for trends, sentiment, and key topics. You can use this data-driven clarity to improve messaging, coach reps, and drive operational efficiency across your Salesforce dialer workflows.

Sync Data Automatically Without the Gaps

Keep your CRM clean and your team aligned with automatic, two-way data sync between CloudTalk and Salesforce. 

Every 10 minutes, the integration updates contact details, call logs, and campaign data—ensuring agents have real-time access to accurate information. Reduce errors, eliminate duplicate entries, and maintain a seamless flow across your Salesforce call center.

Let AI Open the Conversation
So Your Reps Can Close the Deal

First impressions matter—and CeTe makes them count. CloudTalk’s AI Voice Agent works alongside your team to boost first-contact outreach, qualify leads on the spot, and handle repetitive tasks before a rep even steps in. 

Fully integrated with Salesforce, CeTe captures key data, updates records, and keeps your sales engine running around the clock. It’s smart, fast, and always ready to turn cold leads into warm conversations.


Let AI Open the Conversation
So Your Reps Can Close the Deal

First impressions matter—and CeTe makes them count. CloudTalk’s AI Voice Agent works alongside your team to boost first-contact outreach, qualify leads on the spot, and handle repetitive tasks before a rep even steps in. 

Fully integrated with Salesforce, CeTe captures key data, updates records, and keeps your sales engine running around the clock. It’s smart, fast, and always ready to turn cold leads into warm conversations.

FAQs

Does Salesforce have a dialer?

Salesforce offers basic dialing features, but AI power dialers like the one offered by CloudTalk provide more automation and productivity tools.

How do I set up the dialer integration with Salesforce?

Simply connect CloudTalk to Salesforce via API or AppExchange, then map your fields and sync settings—setup takes just a few minutes.

How do I dial from the Salesforce CRM?

Use click-to-call directly from contact or lead records with the integrated softphone—no switching tools needed.

How much does Power Dialer cost per month?

Salesforce dialer pricing varies by provider. CloudTalk’s Power Dialer is included from the Expert Plan at $49 per user/month.

What’s the best dialer for Salesforce?

It depends on your business goals—but the essentials stay the same: seamless integration, stronger outreach, smart automation, and the ability to scale. CloudTalk’s Power Dialer CRM checks every box.

Are power dialers legal?

Yes, power dialers are legal, but must comply with regulations like TCPA or GDPR depending on your region and use case.

Is activity automatically logged in Salesforce?

Yes, with CloudTalk’s integration, all calls, notes, and outcomes are automatically synced to the right Salesforce records.

Does Salesforce offer VoIP?

Salesforce doesn’t offer native phone dialer software like VoIP, but it integrates with VoIP providers like CloudTalk to enable calling directly from the platform.

CloudTalk is built to simplify calling operations with reliable AI business calling

Schedule a demo today to see how CloudTalk can support your teams.