Turn Every Call Into a Commission with Real Estate Call Center

Deliver personalized and fast responses while hitting sales targets and reducing lost leads. Our real estate call center software provides the essential tools you need to keep prospects engaged and agents earning commissions.

  • Capture more leads with 24/7 AI answering.
  • Turn more prospects into appointments with automated follow-ups.
  • Connect leads to the perfect agent with smart routing.

81.7%

Increase of call volume

Call volume got 81.7%↑, missed calls got 23.7%↓.

2.5X

Outbound success rate

Doubled their outbound success & halved lost deals.

80%

Decrease in wait time

Wait times cut by 80% and call handling time by 25%.

Why Your Real Estate Business
Needs a Call Center

7x More Leads within the First Hour

Respond to requests in minutes, not hours. CloudTalk routes calls instantly and gives agents full lead context, helping your team qualify prospects before competitors reply.

Answer 50% More Calls—Even After 5 PM

With 24/7 availability, CloudTalk ensures every call is answered—day or night. Intelligent routing and AI voice agents handle requests around the clock, so you never miss deals.

60% Less Time Spent on Scheduling

Sync CloudTalk with your calendar to auto-schedule property tours and consultations. Reduce back-and-forth and keep leads engaged with reminders.

HOW WE HELP

Smart Tools for Smarter
Real Estate Agents

Reach 3x More Prospects with Automated Dialing

  • Power Dialer for Lead Lists: Automatically dial through prospects 3x faster than manual calling. Perfect for follow-ups, expired listings, and FSBOs.
  • One-Click CRM Calling: Instantly call leads from your database without switching screens or losing context.
  • Smart Voicemail Drop: Leave personalized pre-recorded messages when prospects don’t answer—saving 2+ minutes per call.

Capture Every Lead While You Sleep

  • AI Voice Agents: Handle property questions, capture lead details, and book showings instantly—even at 2 AM on weekends.
  • Smart Call Routing: Direct buyers to buyer specialists, sellers to listing agents, and investors to commercial teams automatically.
  • Automated Lead Follow-Ups: Send follow-up texts and calls to warm leads who didn’t answer, keeping you top-of-mind.

See Which Calls Generate Commissions

  • Lead Source Performance: Track which channels generate the highest-converting calls and double your best investments.
  • Agent Performance Metrics: See response times, call durations, and conversion rates to identify top performers and coaching opportunities.
  • Market Timing Intelligence: Discover peak calling hours by property type and geographic area to maximize your outreach impact.

Signature Capability

Put Humans to the Test. See if 24/7 AI Voice Agents Will Outperform.

CeTe is an AI that talks like a human: no breaks, no training, no time off. It makes and answers calls, updates CRMs, books meetings, and loops in a human only when needed.
Press play to hear it. Want a wow moment? Get a free test call and try it live.

Nudge expiring offer

Riley, Sales Reminder Agent

Qualify a student lead

Avery, Course Inquiry Agent

Get a payment reminder

Casey, Payment Reminder Agent

Qualify a patient lead

Jordan, Healthcare Intake Agent

Qualify insurance lead

Taylor, Insurance Intake Agent

Accept updated terms

Quinn, T&C Acceptance Agent

Qualify legal inquiry

Drew, Legal Intake Agent

Get post-interview feedback

Jamie, Candidate Feedback Agent

Pre-screen a candidate

Skyler, Applicant Pre-screen Agent

Confirm account action

Morgan, Action Reminder Agent

Get a renewal reminder

Logan, Subscription Renewal Agent

Get CSAT after support

Morgan, CX Feedback Agent

Get NPS or demo feedback

Parker, Post-Sales Feedback Agent

Qualify a trial lead

Blake, Trial Signup Qualifier

Riley

Sales Reminder
Agent

Alex

Client
Sales / Marketing

Avery

Course Inquiry
Agent

Jamie

Client
Education / EdTech

Casey

Payment Reminder
Agent

Chris

Client
Financial Services

Jordan

Healthcare Intake
Agent

Taylor

Client
Healthcare

Taylor

Insurance Intake
Agent

Peter

Client
Insurance

Quinn

T&C Acceptance
Agent

Morgan

Client
Legal Services

Jamie

Candidate Feedback
Agent

Riley

Client
Recruitment / HR

Skyler

Applicant Pre-screen
Agent

Jamie

Client
Recruitment / HR

Morgan

Action Reminder
Agent

Taylor

Client
SaaS / Software & Apps

Logan

Subscription Renewal
Agent

Jamie

Client
SaaS / Software & Apps

Morgan

CX Feedback
Agent

Sam

Client
SaaS / Software & Apps

Parker

Post-Sales Feedback
Agent

Chris

Client
SaaS / Software & Apps

Blake

Trial Signup
Qualifier

Alex

Client
SaaS / Software & Apps

Why Top Real Estate Teams Choose CloudTalk

The phone system that actually understands how real estate works

CONNECT FASTER, CLOSE MORE

Turn Calls Into Your Competitive Advantage

Stop losing deals to voicemail. While other agents miss calls during showings or let leads go cold over weekends, CloudTalk ensures you’re always the first to respond—and the first to close.

No more “I’ll call you back tomorrow” when today’s lead becomes someone else’s commission.

CloudTalk plans your entire client communication journey, turning first-time inquiries into scheduled showings, warm leads into qualified buyers, and conversations into closed deals.

Smart Communication

Smart Routing That Converts Every Lead

Every missed call could be your next bonus. CloudTalk’s Smart Routing ensures buyer inquiries reach your top-performing agents instantly. 

While you’re negotiating contracts, our system is matching high-quality leads to elite specialists and routing urgent sellers to available closers around the clock.

Abroad call never been easier, feels super comfortable because the rates are super affordable and the service is top-notch.

Mariano M., Head of Growth

Speed Advantage

Instant Real Estate Response

Smart Dialer powers through lead lists 3x faster than manual calling, and combined with Answering Machine Detection, you eliminate dead time—keeping your team in revenue-generating conversations.

When your office closes, AI Voice Agents take over, qualifying midnight inquiries and booking tomorrow’s appointments.

Very easy and quick set up, perfect call quality even with overseas customers and the most important thing – very useful customer support ready to help and solve any issues.

Zuzana M., Social Media Manager & Ideamaker

Data-Driven Success

Real Estate Call Analytics That Drive Revenue

Transform your gut feelings into guaranteed results. CloudTalk tracks the metrics that matter: agent performance, conversion trends, and peak calling hours.

See which campaigns are filling your pipeline with qualified prospects and focus on the strategies that consistently deliver results.

Great costantly evolving tool. This tool helps us seamlessly maintain contact with our customers around the globe. Essential for our line of work.

Tomas J., Business Development Manager

Make Every Call Work Smarter with AI


Transform your business phone system with AI-powered insights that help your team perform better and close more deals.

Make Every Call Work Smarter with AI


Transform your business phone system with AI-powered insights that help your team perform better and close more deals.

Get Your Real Estate Call Center Running in 5 Steps

Simple setup that gets you answering calls today, no technical expertise needed.

Step 1: Pick Your Phone Numbers

Choose local and toll-free numbers for your markets—CloudTalk handles setup automatically.

Step 2: Add Your Team

Upload agents, assign roles, and set schedules with individual logins and permissions.

Step 3: Connect Your CRM

Link Salesforce, HubSpot, or any real estate CRM with pre-built 2-minute integrations.

Step 4: Set Call Rules

Route calls using drag-and-drop rules: leads to agents, sellers to specialists, after-hours to AI.

Step 5: Start Taking Calls

Go live instantly—monitor, record, and track everything from one dashboard.

Get the Best Value on Real Estate Call Center Software

AI-Powered Real Estate Automation

Stop losing leads when you can’t answer the phone.

CloudTalk’s AI Voice Agents capture those late property questions, weekend buyer inquiries, and holiday calls. It automatically books consultations and sends detailed lead profiles straight to your CRM.

Wake up to a calendar full of qualified appointments, not a voicemail box full of missed opportunities.

FAQs

What are the types of real estate call centers?

Inbound, outbound, and hybrid call centers handle real estate leads follow-up, property inquiries, and client communication.

How does a real estate call center work?

Agents or AI answer calls, qualify leads, schedule showings, and log data in your CRM to boost sales efficiency.

Where can I get a cold call number for real estate?

Use call center software like CloudTalk to get local, toll-free, or international numbers instantly for prospecting.

What is a call center agent’s job description?

They handle calls, qualify leads, set appointments, and provide listing info to help real estate teams convert faster.

Does cold calling work for real estate?

Yes, especially when done consistently with the right scripts, tools, and follow-up workflows in place.

What are the 4 pillars of real estate cold calling?

Lead sourcing, value-based scripting, consistent follow-up, and objection handling are the key pillars of cold calling.

What are the 3 C’s of cold calling?

Contact, Converse, and Convert—connect with leads, have meaningful talks, and turn them into clients.

What is the success rate of cold calling in real estate?

Cold calling yields a 1–3% success rate on average, but can be higher with targeted lists and timely follow-ups.

What is the best call center software for real estate?

CloudTalk offers AI dialing, CRM integration, analytics, and 24/7 coverage—ideal for real estate agents.

CloudTalk is built to simplify calling operations with reliable AI business calling

Schedule a demo today to see how CloudTalk can support your teams.