11 Best Business Phone Line Providers in2025: Full Comparison

In the era Phone calls aren’t going anywhere—especially in business. In fact, 68% of customers still prefer calling over email or live chat when they need support, and 87% say speaking to someone directly gives them the confidence to make big purchase decisions ¹. mobile, email, AI bots, and instant messaging, you could be forgiven for thinking calling people is dead. But nothing could be further from the truth.

If you run a business, you already know how important it is to have a reliable phone line. But with so many options on the market, finding the right provider can be surprisingly difficult—especially for small businesses that need to balance cost, features, and flexibility.

That’s why we conducted research into the top business phone line providers available today. We compared pricing, features, and real customer feedback to help you find the best fit, whether you’re after a business landline, a VoIP solution, or a hybrid of both.

And while landlines still have their place, they’re no longer the only option. VoIP phone systems are rapidly becoming the go-to for small businesses, offering better tools, easier setup, and far more value.

Let’s get started.

Key Takeaways

• Most traditional landlines lack the flexibility, features, and cost-efficiency modern businesses need.
• Cloud-based phone systems scale faster and offer tools like analytics, call routing, and AI voice agents.
• Choosing the right provider depends on your team size, budget, and whether you need remote capabilities.
• VoIP systems often outperform landlines in both performance and price—especially for small businesses.
• Your business phone line isn’t just a utility—it’s a sales, service, and growth channel.

11 Best Business Phone Lines to Choose From: Full Comparison

As mentioned, you can do more with cloud-based providers like CloudTalk than with traditional landlines. But don’t take it from us:

However, if you’re not ready (or able) to make the jump to a completely internet-based, VoIP-enabled system, we’re still here to help. 

We’ve compared some of the leading business landline providers (some of which have internet capabilities too). This way, you can see the differences and decide which truly is best for your business needs.

#1 Community Phone

Community Phone has several packages designed for business communications, combining the reliability of landlines with the flexibility of mobile. This provides an efficient landline-style business phone line that can improve sales and customer care.

Key features:

• Easy to set up, even without internet
• Can send texts automatically, using the same number as your landline, to capture missed calls
• Call transfers between departments and teammates
• Customizable numbers
• Ability to block all incoming calls from marketing “robots”

Pricing:

Starts at $99 per month

Best for:

Companies that want a simple, plug-and-play landline phone service with helpful business extras such as professional customer texting included.

Most helpful user review:

The whole process was super simple and the landline base was easy to install.

—A user review in Source Forge

#2 Spectrum

Spectrum Business is part of the Charter Communications group—offering small business phone service providers like its “Business Voice” plans along with high-speed internet and TV bundles. It features an extensive knowledge base with many FAQs on its website.

Key features:

• Call hold and logs
• Custom caller ID and voicemail
• Call forwarding and transfer
• Auto attendant and call guard
• Three-way calling

Pricing:

• Business Voice: $29.99 per user/month
• Business Voice + 300 Mbps Internet: $69.98 per user/month

Best for:
Small to medium-sized businesses that need an efficient landline system with good support, that may also need high-speed internet in the same bundle.

Most helpful user review:

It works pretty well. The service is good during business hours, with very few interruptions.

— A user review in Source Forge

#3 Vonage

Vonage offers a hybrid solution that combines VoIP tools with plug-and-play desktop landline-style options—making it a solid choice for companies seeking a flexible business phone service provider without overcomplication.

Key features:

• Customizable numbers so you can keep your own business line
• Customizable virtual receptionist
• Call groups, call recording
• Option to buy ready-to-use physical phone hardware direct, with pre-assigned extensions
• Extensive support via online chat, web articles, and how-to videos

Pricing:

Vonage offers 2 main pricing plans:

• Premium: $20.99 per line/month — supports desk phones, domestic calling, and voicemail
• Advanced: $27.99 per line/month — everything in Premium, plus call recording and call groups

Vonage pricing guide

Best for:
Companies looking for a simple VoIP service that functions like a straightforward landline system.

Most helpful user review:

I think the reliability is really solid and I’ve never had any issues with it.

— A user review in G2

#4 AT&T

AT&T is one of the longest-standing names in telecom, offering the best landline phone service options for businesses that prefer physical phones. Their service is known for clear sound quality and works with existing analog equipment, making it a reliable pick for larger teams.

Key features:

• Secure, reliable connections designed to be super-clear, even internationally and long-distance
• Physical landline phone system that also connects to video and messaging services
• Bundles with AT&T Fiber for 30+ calling features including forwarding and three-way calling
• Flexible Caller ID settings, for one business number or multiple individual employee lines
• Connects with AT&T Office@Hand system for phone, video, chat, text messaging, and fax

Pricing:

• Standard: $35.99 per user/month — includes telephone, video, chat, SMS, fax, and automations
• Premium: $49.98 per user/month — everything in Standard, for thousands of users and multiple locations

Best for:
Larger businesses with a budget to match that are looking for clear calls and a wide range of calling features, as well as bundled fiber internet and extra communication functions.

Most helpful user review:

We’ve been with them through a couple of jobs and they are usually pretty dependable.

— A user review in Community Spiceworks

#5 Frontier

Frontier offers a mix of landline and internet-enabled calling features, making it a cost-effective option for businesses needing basic functionality with modest upgrades. It’s also a strong candidate for the best landline phone service for small business users thanks to its fiber bundles and simple pricing.

Key features:

• Voicemail-to-email so you never miss a call or message
• Virtual receptionist to answer more calls, more quickly
• Unlimited local and nationwide calling
• Ability to switch easily between desktop and mobile, on the same number
• Extensive online support and help center

Pricing:
Frontier asks potential clients to contact it online for a package and price offer.
However, it does start at $19.99/month if telephone services are bundled with 1 or 2 Gig business fiber internet.

Best for:
Companies that want the simplicity of landline-style calling, with the extra features that cloud-based telephone and messaging systems can bring.

Most helpful user review:

Our phone (landline) has always been reliable, so I give them credit for that.

— A user review in Trustpilot

#6 Verizon

Verizon brings strong network reliability to small and mid-sized teams and stands out among local business phone service providers with coverage across most of the U.S. and a straightforward setup process.

Key features:

• Unlimited nationwide calling
• Automatic callback for missed calls
• Works with simple phone hardware
• Call hold and transfer
• Internal and external ringtones

Pricing:

• Preferred Voice: From $59 per month

Best for:
Small to medium businesses without dedicated IT teams that need simple call features especially designed for business goals.

Most helpful user review:

I rely heavily on my phone for work and have always had good call quality with Verizon.

— A user review in Trustpilot

#7 Xfinity by Comcast

Xfinity Business offers reliable internet and voice bundles for companies that want to keep desktop phones while adding modern calling features. Its plans include flexible landline business phone plans suitable for in-office and hybrid setups.

Key features:

• Readable voicemail
• Customizable Caller ID
• Works with your existing hardware equipment, or new hardware
• Audio conference feature for multiple-site collaboration
• Desktop phones and mobile features

Pricing:
Comcast Business pricing depends on your geographical location and needs, and can be checked via the company website.

Best for:
Fast-growing small businesses that need a phone platform that works well for both in-office and remote teams.

Most helpful user review:

Comcast Business Internet is reliable, affordable, and consistent. Is a bit more costly but its network is definitely worth it.

— A user review in TrustRadius

#8 Cox Business

Cox Business provides true landline and hybrid analog-VoIP options, often bundled with internet and TV services. It’s a dependable choice for companies that want traditional phone lines with modern calling capabilities.

Key features:

• Analog + digital landline voice service with caller ID, call hold, and voicemail
• Call management: conferencing, call transfer, voicemail-to-email
• Bundles with internet and TV for cost savings
• Includes business long distance phone service with nationwide and international coverage

Pricing:

• Landline voice: approx. $25/month standalone
• Phone + internet bundles: $80–$150/month depending on speed and contract

Best for:
Businesses looking for traditional service bundled with reliable business long distance phone service options.

Most helpful user review:

Easy setup and connection. Up and running within the hour.

— Rich M., Enterprise reviewer (G2)

#9 CenturyLink (Lumen) Business

CenturyLink—now Lumen—still offers traditional and digital landline voice service through its extensive legacy copper and fiber networks. Perfect for businesses wanting local & long-distance coverage backed by a major carrier.

Key features:

• Analog and digital landline options with voicemail, caller ID, and conferencing
• Local and long-distance calling plans
• Compatible with legacy PBX systems
• Bundles available with internet and cloud services
• Reliable infrastructure and 24/7 customer support

Pricing:

• Custom pricing—typically $60/month for standalone landline, bundles vary
• Long-distance and feature packs are add-ons

Best for:
Businesses needing a trusted, nationwide business landline provider with scalable upgrade options.

Most helpful user review:

I like the way Level3 delivers an array of local, inbound and international calling services using either SIP technology.

— G2

#10 Mediacom Business

Mediacom Business offers traditional business landline services, including call forwarding, voicemail, caller ID, and bundled internet/TV plans tailored for small businesses in select regions.

Key features:

• Standard landline features: voicemail, call waiting, caller ID
• Call routing tools and phone system integrations
• Bundles available with business-class internet and TV
• Optional WorldTalk add-on for affordable international calling

Pricing:

• Flex Bundle (includes up to 5 business phone lines + internet): from ~$289.95/month
• Standalone line pricing varies by region and package

Best for:
SMBs in Mediacom-covered areas seeking reliable analog service, bundled telecom, and basic phone management tools.

Most helpful user review (from ComplaintsBoard):

Reliable internet service for my small business… installation was straightforward and technician was professional.

— Complaints Board

#11 Cincinnati Bell (Altafiber Business)

Cincinnati Bell (now Altafiber) offers traditional business landline phone service alongside fiber-powered call and data solutions, catering to regional businesses in OH, KY, and IN.

Key features:

• Analog landline voice with voicemail, caller ID, and call routing
• Fiber-based bundles with internet and enhanced uptime
• Local and long-distance calling packages
• Compatible with business-grade PBX systems

Pricing:

• Custom pricing—typically structured as voice + internet bundles
• Landline-only service varies by plan and location

Best for:
Regional businesses that need a reliable business landline provider backed by fiber-enhanced infrastructure.

Most helpful user review:

The people are…knowledgeable, professional and care…They care about every project or issue we bring.

— A user review in G2

How to Pick the Right Business Phone Line?

Choosing the right phone line depends on how your business operates—not just what’s cheapest or most popular. Here’s what to look for:

• Know how your team works
  If your staff is mostly remote or hybrid, prioritize providers that offer mobile apps, softphones, and flexible routing features.
• Decide between landline and VoIP
  Traditional landlines are stable but limited. VoIP gives you more features, scalability, and often better value—especially for growing businesses.
• Evaluate call features that actually matter
  Think beyond voicemail. Do you need call recording, auto-attendants, extensions, or long-distance capabilities? Prioritize real business use cases.
• Check for integrations
  If your phone system connects with your CRM, helpdesk, or marketing tools, your team can work faster and more efficiently.
• Be clear on pricing and scalability
  Look for transparent pricing and consider whether the plan can grow with your team without forcing a complete system overhaul.

Not Sure About the Right Provider? Try CloudTalk and Go Beyond Traditional Landlines!

Traditional landlines served their purpose—but they’re no longer built for how modern businesses operate. They’re costly to maintain, limited in features, and offer little flexibility when your team is hybrid, remote, or scaling fast.

CloudTalk gives you everything a business phone line should offer in 2025—and then some. It’s more than just a VoIP system. With CloudTalk, you get:

• AI-powered features like Smart Routing, Speech Analytics, and Real-Time Call Transcriptions
• AI Voice Agents that handle routine queries, free up human reps, and boost response time
• Native integrations with CRMs, helpdesks, and eCommerce tools
• Instant setup with desktop and mobile apps for flexible teams
• Global calling with local numbers in 160+ countries

If you’re still using a landline, you’re playing catch-up. CloudTalk gives your team the tools to sound more professional, respond faster, and close more deals.

Still Using a Landline? It’s Time to Move Forward

Let’s be honest—landlines can’t keep up.

They’re clunky, expensive, and stuck in the past. If you want faster response times, smarter workflows, and a system that actually scales with your business, you need more than just a dial tone.

CloudTalk gives you real-time insights, AI voice agents, and all the flexibility your team needs to work from anywhere—and sound great doing it.

You’ve seen the options. Now try the one built for what’s next.

Source:

1. Invoca Buyer Experience Benchmark Report.