CloudTalk vs. Orum Power Dialer

Q: Can I integrate CloudTalk with my CRM?

Yes, CloudTalk offers 35+ integrations , including major CRMs like HubSpot, Salesforce, and Pipedrive.

Looks like you’re on the hunt for the best dialer in the game. Let’s break down how CloudTalk’s Power Dialer compares to Orum’s—from pricing and features to flexibility and real-world performance.

Most dialers are fast, but choose one that’s designed to actually drive revenue.
Manual tasks slow teams down—automation and CRM sync should come standard.
Watch out for call quality and high costs that eat into your ROI.
AI isn’t just a buzzword—it’s a must-have for smarter coaching and sharper strategy.

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CloudTalk vs. Orum Comparison

8 companies

Aspect

Starting Price

Free trial

Integrations

Call Quality & Reliability

Coaching & Monitoring

Automation

AI Features

Analytics & Reporting

Scalability

Orum

$49 per user/month

14 days. Doesn’t require a credit card

40+ integrations. CRM integrations include industry leaders like HubSpot, Salesforce, and Zapier.

99.99% uptime, with crystal-clear call quality in (160+ countries) and built-in failover.

Listen, Whisper, and Barge modes let managers monitor calls, coach reps in real time, and jump in when support is needed.

Advanced automation with tools like IVR and Workflow Automation for Intelligent Routing, automatic messaging, reminders, and CRM sync.

Delivers a powerful AI suite, featuring an AI Voice Agent and advanced Conversation Intelligence. It comes packed with Call Recording and Transcription, Sentiment Analysis, AI Smart Notes, and more.

In-depth AI analytics with reporting from agent to team level, plus real-time dashboards and wallboards for quick, on-the-spot adjustments.

Easily add or remove users and numbers, with international calling available starting from the entry-level plans.

Pinned

CloudTalk

$250 per user/month

Up to 500 dials

6 Integrations, including HubSpot, Salesforce and Apollo.

Not publicly disclosed, leaving potential customers to rely on third-party reviews for insights

Salesfloor, their virtual sales environment, enables real-time coaching and team performance monitoring.

Basic automations like CRM syncing, follow-up reminders, voicemail drops, and tagging.

Provides three key AI-driven features: Answering Machine Detection, AI-generated call notes, and automatic call recording.

Comprehensive call reports with detailed agent performance metrics and team dashboards, integrated with CRM for unified insights.

International calling is limited to the custom-priced plan, with a cap of just 5 to 10 numbers per month.

Discuss the detailed comparison and choose your winner.

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Pricing:
Which Power Dialer Offers the Best Value?

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Orum offers tiered dialer pricing with two main plans: the Launch plan at $250 per user/month (billed annually), and the Ascend plan with custom pricing.

CloudTalk offers five main plans. Its dialer is provided in the Expert plan at $49 per user per month (billed annually), as well as in a custom plan for more specialized needs.

CloudTalk is notably more affordable and offers a wider range of pricing tiers, providing greater flexibility for teams with different outreach strategies.

Result

Call Quality:
Which Tool Offers the Most Reliable Call Experience?

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No data on its call quality is disclosed, but reviews of Orum’s dialer on the G2 website mention occasional issues with dropped or failed calls.

CloudTalk delivers call reliability with a 99.99% uptime, ensuring crystal-clear call quality over 160 countries.

With public uptime, global reach, and failover protection, CloudTalk stands out as the more dependable option for consistent call performance.

Result

Automation:
Which Power Dialer Helps Your Team Work Faster?

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Orum provides basic automation features tied to CRM integration, including follow-up reminders and automatic conversation logging. It also supports auto-voicemail drops and automatic call recordings to streamline outreach.

CloudTalk goes further with robust automation tools like Workflow Automation and the Call Flow Designer. These features let users create intelligent call routing, send automated SMS messages and callback reminders, and keep everything seamlessly connected through CRM integration.

With more advanced and customizable call center automation capabilities, CloudTalk offers greater efficiency and control over call workflows

Result

Artificial Intelligence:
Which Software Helps Your Team Work Smarter?

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Orum offers three core AI-powered features designed to enhance Power Dialer efficiency: Answering Machine Detection, AI-generated Call Notes, and Automatic Call Recording. These tools help streamline post-call workflows and reduce manual input.

CloudTalk offers a more advanced AI suite, led by AI Voice Agent and Conversation Intelligence. This includes Call Recording and Transcription, Sentiment Analysis, AI Smart Notes, Automatic Summaries, Topic Extraction, AI Analysis and more.

With a broader range of AI tools and continuous innovation, CloudTalk leads in intelligent call handling and AI analysis.

Result

In order to determine which solution performed better with regard to customer satisfaction, we explored ratings and reviews on established portals — G2 and Capterra.

Not convinced?
Meet CloudTalk!

CloudTalk isn’t just another dialer—it’s your outreach command center. Designed specifically for sales and support teams, CloudTalk helps close more deals with better calls, better coaching, and better insights—all in one solution.

From intelligent call routing and real-time analytics to advanced Conversation Intelligence and CRM integrations, CloudTalk equips teams with the tools they need to connect faster, coach smarter, and convert more prospects.

CloudTalk vs Orum:
The Bigger Picture

If you’re deciding between CloudTalk and Orum, it really comes down to what your team needs.

Orum is built for high-volume outbound sales teams focused on dialing speed. With a steeper price tag ($250 per user/month), it’s positioned more for large enterprises with bigger budgets.

CloudTalk, on the other hand, is a well-rounded solution built for both sales and support teams. It offers transparent, budget-friendly pricing, with plans starting at just $19 per user/month. This makes it a strong choice for SMBs and growing businesses looking for an affordable, feature-rich platform.

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Features for Better Team Performance

CloudTalk comes packed with 100 powerful features designed to help your team move faster and deliver better results. It’s all about making day-to-day work smoother, more efficient, and easier to manage.

Some standout tools include Auto Dialers to eliminate manual dialing and boost call efficiency, Campaigns to organize outreach with scripts and notes, Call Monitoring for real-time coaching, and Analytics to give you full visibility into team performance.

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Seamless Integration with Your Favorite Tools

CloudTalk plays nicely with the tools your team already uses. With over 35 integrations available, it connects effortlessly with popular CRMs, helpdesk platforms, and productivity apps, so your workflows stay smooth and your data stays in sync.

Whether you’re using HubSpot, Salesforce, or Zendesk, CloudTalk helps you keep everything connected in one place, reducing manual data entry and making every call more impactful.

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Advantages and reviews of CloudTalk

Still not convinced? Our results speak for themselves

14 days of free trial

There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.

24/7 Customer Support

Our dedicated customer support team always puts a smile on your face by answering your questions promptly.

Set up in less than 5 min.

Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes.

9 globally distributed centers

Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.

G2 Reviews proof

The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals.

Franco Viale Leyva
Head of Commercial Performance at Poliglota

Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.

Frederico Lopes
Head of Customer Service at DiscoverCars

CloudTalk has grown on us from the very first moment. It’s a part of our daily workflow. Everyone in the company finds uses for it. From sales to support or onboarding. Without CloudTalk, we wouldn’t provide such outstanding service.

Pavel Pribis
CEO of Boataround

G2 ranked us among the Top 50
Customer Service Products for 2024.

FAQs

What is an Orum Power Dialer?

Orum’s Power Dialer auto-dials multiple numbers to speed up outbound calling for sales teams, focusing on volume and efficiency.

How much does the Orum dialer cost?

Orum’s dialer pricing starts at $250/user/month (billed annually), with custom pricing for advanced features like international calling.

What’s the difference in Orum vs CloudTalk pricing?

Orum starts at $250/user/month (billed annually), while CloudTalk offers more flexible plans starting at $19/user/month, with Power Dialer features available from $49/user/month.