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STIR/SHAKEN

Add a new layer of protection to your business without any extra cost and keep out spam and fraudulent robocalls with the US industry-standard caller ID authentication framework.

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SECURITY/SERVED.

2-Way Protection

Protect yourself and your customers from spam calls through STIR/SHAKEN compliant providers.

Zero Waste

Save company resources and agent capacity by only receiving verified inbound calls.

No Extra Costs

Enjoy added security at no extra cost as verification takes place automatically on the provider’s side.

"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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Other features you might like

Spam Protection

Block known spam numbers manually, automatically or in bulk for both inbound and outbound calls, and streamline calling.

Virtual Caller ID

Generate caller IDs with appropriate local area codes or with numbers your customers are already familiar with.

International Numbers

Expand your business to new markets and reach customers all around the world with over +160 international numbers.

Single Sign-On (SSO)

Decrease your security risks. Speed up, simplify, and secure the sign-in process for your entire team with Single Sign-On (SSO).

Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can be easily integrated into your existing CRMs, ecommerce or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and dozens more.

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Schedule a demo with one of our specialists and gain unparalleled control over your customer’s experience.

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