Get More Answered Calls and Real Connections with Virtual Caller ID

Q: Will my business name appear with the Virtual Caller ID?

For this case, you need a Branded Caller ID , which follows the same principle. It supports CNAM (Caller Name) functionality, allowing your business name to appear alongside the phone number.

Q: Can I use Virtual Caller ID for international calls?

Yes, many VoIP providers offer international numbers , allowing you to display a local number in the country you're calling. This feature can improve answer rates and establish trust with international clients.

Increase answer rates and build trust by displaying familiar, local numbers on your outbound calls. Virtual Caller ID makes your business instantly recognizable, increasing the chances of meaningful conversations.

Use Caller ID masking to make phone calls from anywhere look local.
Expand your business into new areas without needing a physical office there.
Match your recipient’s area code to appear as a trusted, legitimate business.

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Make Your Calls Impossible to Ignore

Up to 40% Higher Answer Rates

Customers are far more likely to answer when a familiar, local number is clearly displayed on their caller ID.

Get More Callbacks

Set your business apart from unknown or generic numbers, making it easy for prospects to reconnect with you.

Enhance Local Presence

Establish a strong local presence in any region and expand into new markets without setting up a physical location.

We’ve helped thousands of global companies

Case studies featuring customers who are building faster.

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Revolutionizing Revolut’s Efficiency and Saving 40+ Hours

“Thanks to CloudTalk’s reliability, we could improve sales teams’ performance and close more deals than we could have ever imagined.”

Jamie Devlin
Head of Operations

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Increasing productivity for 200 customer support agents

“With CloudTalk’s Analytics I now get to see every step of the way. We can find discrepancies and gain a much better understanding of our teams.”

Nelly Donnelly
Service Delivery Manager

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Delivering success for Glovo’s customer support team

“CloudTalk improved our team’s cost and efficiency. The script feature allows us to lead the calls in a much more systematic way.”

Yohann Bensadoun
Global Supply Growth

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Scaling outbound calls for MyHeritage 158 sales agents

“We have seen a significant increase in our outbound call volume. We can now reach out to more prospects and customers than ever before.”

Elay Sasson Call
Center Manager

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What is a Virtual Caller ID?

Virtual Caller ID is a feature that allows businesses to choose the phone number that appears on a recipient’s caller ID during outbound calls. Instead of being tied to a single, static number, Virtual Caller ID lets you display local or international numbers based on your business needs.

This flexibility helps companies build trust, improve answer rates, and establish a local presence, even when calling from a different region or country.

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How Does Virtual Caller ID Work?

Through your business phone system or VoIP platform, you can assign different types of numbers to specific teams or campaigns. When a call is made, the system routes the call using your chosen number.

Cloud-based phone systems like CloudTalk make call masking easy, allowing you to manage multiple numbers in real-time and adapt your caller ID strategy for different markets and customer segments.

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Benefits of Virtual Caller ID

Stand Out the Moment You Call

Maximize First-Call Success

Virtual Caller ID not only helps your calls get answered; it improves the quality of those conversations from the outset. By signaling relevance and local presence, it reduces skepticism and hesitation during the initial moments of the call.

Strengthen Customer Relationships

Don’t just boost answer rates, build trust. When customers consistently see the same reliable number, it reinforces their confidence in your business and builds a dependable communication channel—key for long-term loyalty and smoother follow-ups.

Adapt to Any Market Instantly

Breaking into new markets? Virtual Caller ID gives you instant credibility by letting you present as a local business from day one. Whether you’re targeting customers across the country or around the globe, you can adapt your caller ID strategy to meet local expectations.

Gain Actionable Insights

With Virtual Caller ID, you can assign any number to specific campaigns or teams, making it easy to track performance. By analyzing answer rates, callbacks, and engagement by caller ID, you gain deeper visibility into what works, empowering you to fine-tune outreach for better results.

Features in Sync

Navigate Your Calls with Confidence

Equip your team with the right tools to reach the right people—faster.

The Winning Trio for Smarter Outbound Calls

Think of outbound calls as a mission to connect and convert. Success hinges on how recognizable you are, how efficiently you operate, and how precisely you reach the right people. Virtual Caller ID, Sales Dialer with Local Presence Dialing, and Answering Machine Detection (AMD) make it happen.

Virtual Caller ID shapes how your business appears to recipients, making your calls look familiar and credible. Sales Dialers + Local Presence Dialing boost your outreach, while AMD filters out voicemails, letting your team focus on real conversations.

Together, these tools turn outbound calling into a strategy that builds trust, maximizes reach, and drives results.

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Features

Other features you might like

Flagship Feature

Number Porting

Transfer old business numbers from more than 100 countries easily and maintain your connections and corporate identity.

Learn more

Toll-Free Numbers

Boost inbound calls by making it easy for international customers to reach you—free of charge or at local rates, no matter where they are.

Learn more

Flagship Feature

International Numbers

Expand your business, enter new markets, and reach customers around the world with the largest global coverage in the market.

Learn more

Automatic
Outbound Numbers

Automatically display a number that matches the country of the recipient for every international call.

Learn more

Frequently asked questions

Everything you need to know about the product and billing.

What is Virtual Caller ID?

Virtual Caller ID allows businesses to display a chosen phone number on the recipient’s caller ID when making outbound calls.

How does Virtual Caller ID work?

Virtual Caller ID operates through VoIP (Voice over Internet Protocol) systems. When a call is placed, the system transmits the selected outbound number to the recipient’s caller ID display.

What is the Verified Caller ID?

Verified Caller ID is a unique VoIP feature that allows you to hide personal information from all parties in a call. A verified phone call lets you know when a call you’re receiving is actually from the number that appears on the caller ID and is not a spoofed call.

Will my business name appear with the Virtual Caller ID?

For this case, you need a Branded Caller ID, which follows the same principle. It supports CNAM (Caller Name) functionality, allowing your business name to appear alongside the phone number.

Can I use Virtual Caller ID for international calls?

Yes, many VoIP providers offer international numbers, allowing you to display a local number in the country you’re calling. This feature can improve answer rates and establish trust with international clients.