The 10 Best Zapier Integrations for Automating Business Growth in 2025

Your business runs on dozens of tools—but what if those tools could run themselves?

That’s the promise of Zapier integrations. By automating repetitive tasks and connecting the apps you already use, Zapier helps teams move faster, reduce manual work, and deliver a smoother customer experience—without adding headcount or complexity.

And the impact is real: McKinsey found that employees spend nearly 1.8 hours a day—about 20% of their time—just looking for information or chasing updates ¹. Zapier helps reclaim that time with background workflows that handle the busywork for you.

In this guide, we’ve handpicked the best Zapier integrations based on real-world business needs. For each use case—from CRM syncing to voice automation—we’ve chosen the top-performing app that gets even better with Zapier.

Key Takeaways

• Zapier integrations automate routine tasks like lead syncs, ticket creation, and follow-ups—no manual input or developer required.
• The best Zapier integrations connect CRMs, support tools, and dialers to help teams move faster and eliminate tab-switching.
• Zaps work on “if this, then that” logic, enabling real-time automation across 5,000+ apps using simple triggers and actions.
• Popular Zapier use cases include syncing HubSpot, automating Slack alerts, and routing Shopify orders to your helpdesk.
• With tools like CloudTalk, Zapier turns voice data into automated workflows—boosting visibility, productivity, and CX.

What Is a Zapier Integration?

A Zapier integration connects your favorite apps—like CRMs, email tools, phone systems, or task managers—so they can talk to each other and automate work in the background.

Instead of manually updating spreadsheets or moving data between platforms, Zapier automates those steps for you. That means fewer delays, fewer errors, and way more time to focus on actual customer interactions.

Here’s what a Zapier integration can do:

• Automate workflows: trigger emails, assign tasks, or update records when someone takes action
• Sync data: make sure contact info, deal status, and activity history stay up to date everywhere
• Trigger actions: set off alerts, create follow-ups, or move pipeline stages based on what happens in other tools

One high-impact example is CloudTalk’s Zapier integration. It allows your team to:

• Log call activity directly into your CRM or helpdesk
• Trigger Slack alerts when a missed call comes in
• Route leads from form submissions to your dialer with zero manual effort

Most Zapier integrations are powered by prebuilt connectors (called Zaps), built-in triggers and actions, or the Zapier integrations API.

10 Best Zapier Integrations to Automate and Scale Your Business in 2025

Zapier is more than a connector—it’s an automation engine. The right Zapier integrations can eliminate manual tasks, sync data across your tools, and build workflows that run 24/7 without human intervention.

Below are 10 of the best Zapier integrations for 2025, each selected based on high-demand use cases like CRM syncing, sales enablement, customer support, and lead management.

Integration Summary Table

1. CloudTalk

CloudTalk is a modern cloud-based phone system designed for voice-first teams. Its Zapier integration allows you to connect calling activity to over 5,000 other tools—automating everything from ticket creation to CRM updates.

Use Case:
Use Zapier to trigger ticket creation when a missed call comes in, log call data to your CRM, or send call summaries to Slack—no manual steps required.

Benefits:

• Automate post-call workflows with no-code Zaps
• Give agents full customer context with synced data
• Eliminate swivel-chair tasks between phone and support tools

Pricing: 

CloudTalk offers flexible plans tailored to business needs. With each of its plans offering more value than its competitors: 

• Lite: $19/user/month (Americas)
• Starter: $25/user/month
• Essential: $29/user/month 
• Expert: $49/user/month 
• Custom: Pricing available upon request

2. Salesforce (CRM)

Salesforce is a powerhouse CRM used to manage contacts, pipelines, and support. The Zapier Salesforce integration helps automate workflows across sales and service by syncing updates between tools.

Use Case:
Create or update Salesforce records when new support tickets are filed, form submissions are captured, or deals are moved in your marketing system.

Benefits:

• Align sales and service data instantly across apps
• Reduce manual CRM entry with event-based syncing
• Improve lead management and case routing at scale

Pricing:
Salesforce offers various pricing tiers:

• Sales Cloud Essentials: $25 per user/month
• Sales Cloud Professional: $75 per user/month
• Sales Cloud Enterprise: $150 per user/month
• Sales Cloud Unlimited: $300 per user/month

3. Zendesk (Support Platform)

Zendesk is a trusted customer support tool for managing tickets and multichannel communication. The Zapier Zendesk integration automates support workflows across your stack—no code needed.

Use Case:
Create Zendesk tickets from form submissions, call logs, or CRM activity. Automatically update status or trigger alerts when tickets are escalated.

Benefits:

• Automate ticket creation from any source app
• Keep teams updated with cross-platform status changes
• Improve SLA compliance with triggered notifications

Pricing:
Zendesk pricing tiers include:

• Support Team: $19 per agent/month
• Support Professional: $55 per agent/month
• Support Enterprise: $115 per agent/month

4. Gorgias (Ecommerce Helpdesk)

Gorgias is built for ecommerce support teams looking to centralize tickets, orders, and messages. The Zapier Gorgias integration connects your store to customer service workflows without manual work.

Use Case:
Send order issues, returns, or customer chat data to Gorgias from platforms like Shopify or WooCommerce—and route tickets based on priority or tags.

Benefits:

• Reduce ticket backlog by automating support creation
• Get full order context in every customer interaction
• Route VIP or urgent requests instantly

Pricing:

• Basic: $10/month + usage
• Pro: $60/month + usage
• Advanced: $900/month

5. Pipedrive (CRM)

Pipedrive is a CRM built for sales teams who need visual pipeline tracking and automation. The Zapier Pipedrive integration streamlines lead handoffs, follow-ups, and deal updates across your apps.

Use Case:
Send new leads from web forms to Pipedrive, create tasks when tickets are opened, or move deals automatically based on external triggers.

Benefits:

• Eliminate CRM busywork with automated deal syncing
• Improve lead response times with triggered tasks
• Keep your pipeline updated across platforms

Pricing:
Pipedrive offers flexible plans based on team size and needs:

• Essential: $14.90/user/month
• Advanced: $27.90/user/month
• Professional: $49.90/user/month
• Power & Enterprise: Custom pricing

6. HubSpot (CRM)

HubSpot is an all-in-one platform for managing sales, marketing, and customer success. The Zapier HubSpot integration connects HubSpot to your entire stack—from email platforms to calling tools.

Use Case:
Automatically add new leads from forms or calls to HubSpot, trigger email sequences, or update contact lifecycle stages based on actions in other apps.

Benefits:

• Sync sales and marketing efforts in real time
• Launch workflows from chats, calls, or purchases
• Eliminate manual contact creation across platforms

Pricing:
HubSpot offers a free CRM plan, with paid tiers depending on your team’s size and needs. See HubSpot pricing for details.

7. Front (Shared Inbox Platform)

Front blends shared inboxes with collaborative workflows. The Zapier Front integration lets you automate how emails, chats, and tickets are routed, tagged, and followed up on across your tools.

Use Case:
Turn inbound messages into CRM entries, auto-tag conversations, or create support tickets based on keywords—without switching platforms.

Benefits:

• Route conversations automatically based on trigger rules
• Sync email activity to CRMs or support tools
• Improve team response time with automated alerts

Pricing:

• Starter: $19/user/month
• Growth: $59/user/month
• Scale: $99/user/month

8. Zoho CRM

Zoho CRM is a flexible, affordable platform for managing leads and deals. The Zapier Zoho CRM integration automates contact syncing, follow-up creation, and cross-platform data sharing.

Use Case:
Add new contacts to Zoho CRM from form submissions, phone calls, or support tickets. Trigger workflows when deals progress or when support needs sales input.

Benefits:

• Maintain accurate records across your sales stack
• Improve follow-up speed with auto-assigned tasks
• Align support and sales via shared contact updates

Pricing:
Zoho CRM offers tiered plans for teams of all sizes:

• Standard: $14/user/month
• Professional: $23/user/month
• Enterprise: $40/user/month
• Ultimate: $52/user/month

9. Freshdesk (Support Platform)

Freshdesk helps teams manage tickets, automate responses, and deliver timely support. The Zapier Freshdesk integration connects your helpdesk with CRM, forms, and communication tools.

Use Case:
Create tickets from forms, missed calls, or chat events. Route urgent requests to specific agents or trigger alerts based on priority levels.

Benefits:

• Automate ticket creation from any app or trigger
• Improve SLA tracking with real-time notifications
• Eliminate manual triage with rule-based workflows

Pricing:
Freshdesk offers multiple plans for growing support teams:

• Growth: $15/agent/month
• Pro: $49/agent/month
• Enterprise: $79/agent/month

10. ActiveCampaign (Marketing Automation Platform)

ActiveCampaign is built for email marketing, lead nurturing, and customer engagement. The Zapier ActiveCampaign integration automates campaigns using triggers from your support, sales, or ecommerce tools.

Use Case:
Send new leads from forms to ActiveCampaign, trigger email sequences after ticket resolution, or update tags based on customer behavior.

Benefits:

• Keep campaigns personalized with real-time CRM data
• Trigger automations from support or sales activity
• Eliminate manual contact imports and tagging

Pricing:

• Plus: $49/month
• Professional: $149/month
• Enterprise: Custom pricing

How Does a Zapier Integration Work?

Zapier works on a simple “if this, then that” logic. When something happens in one app (a trigger), Zapier performs a predefined action in another app.

These automated workflows are called Zaps.

For example, if a new lead fills out a form on your website, Zapier can instantly add that contact to your CRM, send a Slack notification, and create a follow-up task—no human input required.

Each Zapier integration includes:

• Triggers – the event that kicks off the automation (e.g., form submission, new ticket, call missed)
• Actions – the task Zapier completes in response (e.g., create contact, send email, update deal)
• Filters and Conditions – logic you can add to run workflows only when specific criteria are met

The result? Tasks get done instantly in the background, your apps stay in sync, and your team stays focused.

How to Choose the Right Zapier Integrations for Your Business

With thousands of apps available, it’s easy to get overwhelmed. The best Zapier integrations are the ones that solve real bottlenecks, scale with your team, and don’t require constant maintenance. Here’s how to choose wisely:

Identify Your Business Needs

Don’t chase features—solve problems. Are reps wasting time logging calls? Are leads slipping through the cracks? Start with your biggest friction points. If missed calls are hurting sales, CloudTalk’s Zapier integration can auto-create follow-ups and trigger alerts in real time.

Prioritize Ease of Setup

If an integration needs a developer to launch, it’s not automation—it’s another project. Look for plug-and-play Zaps with clear templates and built-in triggers. Workflow automation tools like Zapier can go live in minutes, not weeks.

Choose Scalable Integrations

The Zap that works for 5 users might break at 50. Make sure your integrations can handle more volume, new workflows, and multiple teams. CloudTalk’s smart dialer is designed to grow with you—no rework required.

Assess Security and Compliance

Every new Zap touches your customer data. Prioritize tools with role-based access, audit logs, and GDPR-friendly policies. CloudTalk’s VoIP integration is built with security from the ground up.

Evaluate Cost-Effectiveness

Zapier runs on task usage. More Zaps = more credits. Consider whether the automation saves time and money. CloudTalk’s Call Intelligence helps you track ROI from each workflow so you can double down on what works.

Look at Real Support, Not Just Features

Great features mean nothing if you’re left hanging when something breaks. Look for vendors who offer responsive support, not just docs. CloudTalk’s inbound support center is always one click away when your automations need backup.

How to Set Up Zapier Integration?

Setting up a Zapier integration takes just a few minutes—no coding required.

Start by picking a trigger app (like CloudTalk, Salesforce, or HubSpot), and choose the event that will kick off the workflow—such as a new lead, call, or form submission. Then, select your action app (like Slack, Trello, or your CRM) and define what you want it to do—send a message, create a task, or update a record.

Most Zapier integrations are built using:

• Pre-built Zap templates available in the app directory
• Custom Zaps using drag-and-drop fields
• Filters and paths to create branching logic for complex workflows

To get started, connect your apps, authorize access, and let Zapier do the rest.

Automate the Work You Hate. Scale What Matters.

Manual workflows slow you down. Missed follow-ups, duplicate data entry, siloed systems—they don’t just waste time, they cost you revenue.

With the right Zapier integrations, your tools finally start working together. Calls trigger tickets. Leads sync automatically. Emails get followed up—without anyone lifting a finger.

Whether you’re managing support, sales, or operations, automation isn’t a luxury—it’s a multiplier.

Ready to turn busywork into background work? Try CloudTalk’s Zapier integration and build your first workflow today.

Source:

1.  Workflow Automation Statistics