28 Best Gorgias Integrations to Streamline Ecommerce Support in 2025

Gorgias powers fast replies. But speed stalls when your stack doesn’t follow through.

When agents spend more time switching tabs than solving tickets, your CX—and your revenue—take a hit. That’s why smart ecommerce brands don’t just use Gorgias. They integrate it.

From CRMs to call systems, returns tools to marketing automation, Gorgias integrations help you connect every customer touchpoint—so you can automate workflows, resolve issues faster, and personalize every reply at scale.

And the upside is huge: according to McKinsey, the average employee loses 1.8 hours a day just searching for information or tracking down coworkers ¹.

This guide breaks down the 28 most impactful integrations for Gorgias in 2025—each one handpicked for a specific use case. Whether you’re scaling support, boosting retention, or just trying to reduce copy-paste fatigue, there’s a tool here that can help.

Key Takeaways

• Gorgias integrations help unify tools like Shopify, Klaviyo, Loop, and Recharge into a single support dashboard.
• Connecting order, subscription, and marketing data directly into tickets reduces handle time and improves first-response accuracy.
• Integration quality matters—choose tools that are no-code, secure, and scalable as your brand grows.
• Gorgias supports multiple integration paths: native apps, Zapier, APIs, and middleware like Alloy or Stateset.
• The best Gorgias integration strategy is one that simplifies your stack—not complicates it with more platforms to manage.

What Is a Gorgias Integration?

A Gorgias integration connects your helpdesk with other tools—like ecommerce platforms, CRMs, phone systems, or shipping software—so data flows automatically and agents can respond faster with full context.

Instead of jumping between dashboards or copying data manually, Gorgias integrations bring everything into one place—making support faster, smarter, and more scalable.

Here’s what they do:

• Automate workflows: trigger emails, assign tasks, or update records when someone takes action
• Sync data: make sure contact info, deal status, and activity history stay up to date everywhere
• Trigger actions: set off alerts, create follow-ups, or move pipeline stages based on what happens in other tools

One powerful example is CloudTalk’s Gorgias integration. It allows your team to:

• Instantly route calls to the right agent with full Shopify or CRM context
• Auto-create tickets from missed calls or voicemails
• Link phone and ticket data for a unified customer view

Most Gorgias integrations work through native apps, webhooks, or middleware tools like Zapier—designed to reduce tab-switching and speed up support.

The 28 Best Gorgias Integrations to Streamline Support in 2025

The true power of Gorgias isn’t just in its helpdesk features—it’s in how seamlessly it connects with the rest of your ecommerce tech stack.

From CRMs and phone systems to marketing, shipping, and returns platforms, the right Gorgias integrations help agents work faster, personalize every reply, and resolve tickets without switching tools.

We’ve handpicked 28 of the most valuable Gorgias apps for 2025—each based on high-impact use cases like call handling, order management, subscription support, or proactive messaging.

Here’s a preview of the top 10 tools that drive the most automation and ROI:

1. CloudTalk

CloudTalk is a cloud-based phone system built for ecommerce brands that rely on real-time conversations. Its Gorgias integration brings voice, order history, and ticketing into a single flow—so agents don’t have to juggle tabs during high-stakes calls.

Use Case
Connect CloudTalk to Gorgias to automatically log calls, link them to customer orders, and trigger workflows—perfect for fast resolution and personalized support.

Benefits

• Improve agent efficiency with auto-logged call activity
• Personalize conversations with instant order context
• Route voice support more intelligently with fewer delays

Key Features:

• Real-time call monitoring
• AI-Powered Conversation Intelligence
• Call recording and playback
• Sentiment Analysis

Pricing: 

CloudTalk offers flexible plans tailored to business needs. With each of its plans offering more value than its competitors: 

• Lite: $19/user/month (Americas)
• Starter: $25/user/month
• Essential: $29/user/month 
• Expert: $49/user/month 
• Custom: Pricing available upon request 

2. Shopify

Shopify is the leading ecommerce platform—and the Gorgias Shopify integration is one of its deepest. Agents can access customer order history, refund data, and fulfillment status directly inside each ticket, without leaving the Gorgias dashboard.

Use Case
Sync Shopify with Gorgias to let agents refund orders, edit shipping addresses, and reply to customers in one view—cutting resolution time in half.

Benefits

• Eliminate tab-switching with in-ticket order controls
• Empower agents to resolve common issues instantly
• Improve CSAT by responding with full context

Key Features

• View and edit orders within Gorgias
• Auto-tag tickets based on order status
• Trigger macros from customer order events

Pricing:
Shopify pricing starts at:

• Basic: $39/month
• Shopify: $105/month
• Advanced: $399/month

3. Klaviyo

Klaviyo is a powerful email and SMS marketing platform. The Gorgias Klaviyo integration lets your agents view customer profile data, campaign history, and real-time segments—right from within support tickets.

Use Case
Use Klaviyo data in Gorgias to personalize support responses based on past campaign interactions, purchase behavior, or loyalty status.

Benefits

• Tailor support based on marketing engagement
• Sync customer tags and segments across tools
• Improve upsell opportunities during live chats

Key Features

• See Klaviyo profiles in Gorgias ticket sidebar
• Trigger Gorgias macros based on Klaviyo tags
• Update contact records with support outcomes

Pricing:
Free for up to 250 contacts; paid plans start at $20/month.

4. Loop Returns

Loop is a returns platform built for Shopify brands. The Gorgias Loop Returns integration automates return-related conversations—so agents can approve requests, update status, or respond faster.

Use Case
Connect Loop to Gorgias to auto-generate return tickets and embed tracking or refund status directly into your replies.

Benefits

• Reduce time spent manually updating return info
• Keep return workflows and conversations in one view
• Increase satisfaction with faster, clearer updates

Key Features

• Auto-tag return requests by status
• Embed return progress in ticket replies
• Trigger Gorgias macros based on Loop events

Pricing:
Loop pricing starts at $29/month, with custom tiers for large stores.

5. Recharge

Recharge is a subscription billing platform for ecommerce. The Gorgias Recharge integration allows support teams to manage subscriptions, cancellations, and billing issues directly inside the helpdesk.

Use Case
Enable agents to pause, cancel, or update subscription plans without leaving Gorgias—making it easy to support VIP customers or urgent requests.

Benefits

• Manage subscriptions in real time during support chats
• Reduce ticket handling time for billing-related issues
• Personalize service with full subscription history

Key Features

• View active subscriptions in ticket sidebar
• Cancel or edit subscriptions from within Gorgias
• Auto-tag and route subscription-related tickets

Pricing:
Recharge offers a free tier; paid plans start at $99/month.

6. ShipBob

ShipBob is a fulfillment and logistics platform for direct-to-consumer brands. The Gorgias ShipBob integration lets agents access real-time shipping, tracking, and delivery info directly from within support tickets.

Use Case
Connect ShipBob to Gorgias to automatically sync tracking numbers, shipment statuses, and fulfillment updates—so agents can resolve delivery issues in seconds.

Benefits

• Resolve “Where’s my order?” tickets without switching tabs
• Give customers real-time tracking updates during live chats
• Reduce back-and-forth with warehouse teams

Key Features

• View tracking info inside Gorgias tickets
• Auto-tag tickets based on fulfillment status
• Trigger macros for delayed, shipped, or failed orders

Pricing:
ShipBob pricing is custom based on shipping volume and fulfillment complexity.

7. Postscript

Postscript is an SMS marketing platform built for ecommerce brands. The Gorgias Postscript integration brings customer text conversations into the helpdesk—so support and retention teams can reply in context and keep messaging personal.

Use Case
Handle inbound customer texts from Postscript inside Gorgias, tag tickets by campaign, and trigger macros based on keyword responses or behavior.

Benefits

• Consolidate SMS and email support into one inbox
• Automate replies based on Postscript keyword triggers
• Personalize outreach with order or campaign context

Key Features

• View Postscript message threads in Gorgias
• Auto-create tickets from inbound texts
• Tag and route SMS-based inquiries by source

Pricing:
Postscript offers usage-based pricing starting at $25/month, depending on SMS volume.

8. Yotpo

Yotpo helps ecommerce brands manage reviews, loyalty, and referrals. The Gorgias Yotpo integration lets your team respond to product reviews, manage points inquiries, and monitor UGC—all from the helpdesk.

Use Case
Respond to reviews or loyalty program questions directly from Gorgias without switching tools—ideal for protecting reputation and driving retention.

Benefits

• Manage reviews and support tickets in one place
• Automate point-balance inquiries with macros
• Resolve loyalty program issues faster

Key Features

• View and respond to Yotpo reviews in Gorgias
• Sync loyalty data to customer profiles
• Auto-tag tickets from Yotpo sources

Pricing:
Yotpo offers free plans; paid tiers start at $15/month and scale based on feature usage.

9. AfterShip

AfterShip is a shipment tracking platform that helps ecommerce brands provide real-time delivery updates. The Gorgias AfterShip integration surfaces tracking info directly inside support tickets—so agents can respond quickly to WISMO inquiries.

Use Case
Connect AfterShip to Gorgias to display live tracking data, delivery status, and carrier updates within every order-related ticket.

Benefits

• Eliminate copy-paste tracking checks for agents
• Reduce customer anxiety with accurate delivery info
• Speed up resolution time on delayed shipments

Key Features

• View real-time tracking in the Gorgias ticket sidebar
• Auto-tag tickets by delivery stage or carrier
• Trigger macros for delayed, delivered, or lost packages

Pricing:
AfterShip offers free tracking for up to 50 shipments/month. Paid plans start at $11/month.

10. BigCommerce

BigCommerce is a flexible ecommerce platform for high-growth brands. The Gorgias BigCommerce integration pulls in customer, order, and fulfillment data—so support agents never have to leave the helpdesk to resolve issues.

Use Case
Enable agents to view order details, process refunds, and access shipping info directly inside Gorgias—ideal for quick resolutions and personalized support.

Benefits

• Centralize support around customer and order context
• Cut ticket time with in-dashboard order tools
• Improve CSAT by reducing agent handle time

Key Features

• View BigCommerce orders in Gorgias
• Auto-tag tickets by order status
• Trigger workflows for returns, exchanges, or edits

Pricing:
BigCommerce pricing starts at $39/month for Standard, with Plus and Pro tiers offering advanced features.

11. WooCommerce

WooCommerce is a customizable ecommerce plugin for WordPress. The Gorgias WooCommerce integration syncs order and customer data so support teams can resolve issues without leaving the helpdesk.

Use Case
Automatically surface WooCommerce order history, shipping status, and payment details in Gorgias tickets to speed up resolution and reduce agent effort.

Benefits

• Consolidate customer and order info in one dashboard
• Reduce ticket handling time for refund or edit requests
• Improve response accuracy with real-time order syncing

Key Features

• Sync order status and customer data to Gorgias
• Trigger macros based on payment or delivery status
• Auto-tag tickets from WooCommerce order events

Pricing:
WooCommerce is free to use; extensions and hosting plans vary based on site needs.

12. Ringover

Ringover is a business phone solution that supports multichannel communications. The Gorgias Ringover integration connects SMS and call activity to support tickets—so agents can stay in context without toggling apps.

Use Case
Auto-log SMS conversations and missed calls in Gorgias, and use caller IDs to surface order history or open tickets for quicker support.

Benefits

• Consolidate SMS-based support into your helpdesk
• Log customer calls automatically for full interaction history
• Eliminate tab overload by unifying tools

Key Features

• Auto-create tickets from Ringover SMS or voicemail
• Link phone data with order and ticket records
• Sync call logs into customer profiles in Gorgias

Pricing:
Ringover pricing starts at $21/user/month, with higher tiers for call routing and analytics.

13. SMSBump

SMSBump is a text marketing solution for Shopify stores. The Gorgias SMSBump integration lets your team manage SMS conversations and ticket creation directly inside the Gorgias interface.

Use Case
Convert SMS replies into Gorgias tickets, trigger workflows based on opt-outs or delivery failures, and personalize support using message history.

Benefits

• Centralize all customer communication in one place
• Automatically log SMS opt-outs and failed deliveries
• Reduce agent guesswork with synced message history

Key Features

• Create tickets from inbound texts
• View SMS conversations in Gorgias
• Trigger macros based on SMS status or keywords

Pricing:
Free to install; pricing is usage-based, starting around $0.0149 per SMS.

14. Attentive

Attentive is a personalized SMS and email marketing platform. The Gorgias Attentive integration enables support agents to respond to inbound texts and view marketing engagement directly inside Gorgias.

Use Case
Route high-intent texts to support, auto-tag customers by campaign, and give agents visibility into which promotions triggered their inquiries.

Benefits

• Merge support and SMS marketing into one workflow
• Reduce time to resolution with campaign-specific context
• Improve segmentation with support-driven insights

Key Features

• Sync SMS conversations into Gorgias tickets
• Auto-tag inquiries by Attentive campaign ID
• Enable agents to reply using saved macros

Pricing:
Attentive pricing is customized based on list size and monthly message volume.

15. Gatsby

Gatsby is a customer intelligence platform focused on influencer identification. The Gorgias Gatsby integration surfaces social media influence data inside support tickets—helping agents tailor interactions for high-impact customers.

Use Case
Automatically flag VIP customers or micro-influencers in Gorgias based on Gatsby’s data—so agents can prioritize responses and personalize service.

Benefits

• Identify influencers directly within Gorgias
• Deliver VIP-level support to high-value customers
• Strengthen brand loyalty through smarter service

Key Features

• Tag tickets based on follower count or engagement rate
• View influencer data in the ticket sidebar
• Trigger macros for branded responses or outreach

Pricing:
Gatsby pricing starts at $39/month, with tiered plans based on usage and features.

16. Trustpilot

Trustpilot is a leading review platform. The Gorgias Trustpilot integration enables agents to manage and respond to reviews directly from within the helpdesk—no need to switch tools.

Use Case
Reply to Trustpilot reviews, auto-tag negative feedback, and escalate priority mentions—all from the same dashboard where you handle tickets.

Benefits

• Consolidate review management and support workflows
• Improve response time to negative feedback
• Close the loop on poor reviews with follow-up tickets

Key Features

• View and respond to reviews inside Gorgias
• Auto-tag based on review rating
• Trigger support workflows for 1–2 star feedback

Pricing:
Trustpilot offers a free plan with basic features; paid tiers start at $225/month for business tools.

17. Shopney

Shopney helps Shopify brands turn their stores into mobile apps. The Gorgias Shopney integration brings mobile chat conversations into Gorgias—so agents can respond to in-app messages just like emails or SMS.

Use Case
Enable your support team to manage mobile customer chats in Gorgias, maintain context across channels, and respond faster with macros or automations.

Benefits

• Centralize app and web support into one inbox
• Improve response time for mobile-first customers
• Reduce friction with fully synced mobile messaging

Key Features

• View Shopney chat threads inside Gorgias
• Auto-create tickets from in-app conversations
• Trigger macros based on chat behavior

Pricing:
Shopney plans start at $99/month. Pricing varies by design features and integrations.

18. ReturnLogic

ReturnLogic is a return and exchange platform for ecommerce. The Gorgias ReturnLogic integration connects return workflows directly to tickets—so agents can manage issues and reduce manual handling.

Use Case
Auto-tag tickets by return status, escalate high-value returns, and provide real-time updates through Gorgias without checking a separate dashboard.

Benefits

• Resolve return-related tickets faster
• Sync customer returns data with ticket history
• Automate updates for refund or exchange progress

Key Features

• Pull return info into the ticket sidebar
• Tag tickets by return type or status
• Trigger macros for refund approvals or delays

Pricing:
ReturnLogic offers custom pricing based on return volume and Shopify tier.

19. ChannelReply

ChannelReply consolidates messages from marketplaces like Amazon, eBay, and Walmart. The Gorgias ChannelReply integration routes those inquiries straight into Gorgias, giving agents one place to manage all marketplace support.

Use Case
Respond to Amazon or eBay buyer messages inside Gorgias while viewing order and shipping details alongside each ticket.

Benefits

• Unify marketplace and DTC support in one inbox
• Improve SLA response time on third-party platforms
• Eliminate missed inquiries across multiple storefronts

Key Features

• View Amazon/eBay order data in Gorgias
• Auto-create tickets from marketplace messages
• Tag tickets by marketplace or order status

Pricing:
ChannelReply pricing starts at $39.95/month with volume-based tiers.

20. Checkout Champ

Checkout Champ is a high-converting checkout solution for ecommerce. The Gorgias Checkout Champ integration brings order events and upsell data into Gorgias, helping agents provide faster, more contextual support.

Use Case
Sync Checkout Champ order info to Gorgias to streamline support for upsells, payment issues, and abandoned checkouts.

Benefits

• Improve order resolution speed with synced data
• Support upsell and subscription orders in real time
• Help agents handle payment and cart-related issues quickly

Key Features

• Auto-tag tickets by checkout funnel stage
• Surface order issues in the Gorgias sidebar
• Trigger workflows based on payment status

Pricing:
Checkout Champ pricing is custom based on order volume and feature needs.

21. TXTFi

TXTFi is an AI-powered SMS commerce platform. The Gorgias TXTFi integration enables your team to manage conversational shopping and support in one view—perfect for brands using text to drive revenue.

Use Case
Convert TXTFi SMS interactions into Gorgias tickets, track cart abandonment recovery, and answer product questions without switching apps.

Benefits

• Manage AI-assisted shopping convos inside Gorgias
• Improve recovery rates for abandoned carts
• Deliver seamless pre-sale and post-sale support

Key Features

• View SMS threads from TXTFi in Gorgias
• Auto-create tickets based on cart status
• Tag conversations by campaign or product interest

Pricing:
TXTFi offers usage-based pricing, with plans starting around $49/month.

22. Stateset

Stateset is a commerce operations platform for automation and order intelligence. The Gorgias Stateset integration gives support teams real-time updates on fulfillment, fraud, and payment risks—without leaving their helpdesk.

Use Case
Sync fulfillment and payment risk alerts into Gorgias so agents can act fast on fraud flags, delays, or inventory issues.

Benefits

• Give agents proactive alerts on order problems
• Automate ticket routing for high-risk cases
• Reduce refund time with real-time fulfillment data

Key Features

• Push fulfillment status into Gorgias tickets
• Auto-create tickets from fraud or risk alerts
• Trigger macros based on inventory status

Pricing:
Stateset pricing is tailored based on data volume and workflow complexity.

23. Digioh

Digioh helps ecommerce brands build quizzes, popups, and forms that capture valuable customer data. The Gorgias Digioh integration sends those submissions directly into Gorgias—so agents can personalize support instantly.

Use Case
Route product quiz responses or lead forms from Digioh into Gorgias tickets, giving agents the context they need to upsell or resolve issues faster.

Benefits

• Capture zero-party data for personalized replies
• Reduce back-and-forth by surfacing intent from the start
• Support high-converting quiz flows with fast follow-up

Key Features

• Auto-create tickets from form submissions
• Tag responses by quiz result or customer segment
• View Digioh data in the Gorgias sidebar

Pricing:
Digioh plans start at $49/month and scale based on forms and traffic volume.

24. Metorik

Metorik is an analytics and reporting platform for WooCommerce and Shopify. The Gorgias Metorik integration connects your customer data and order insights directly to support—so agents get a full picture with every ticket.

Use Case
Display customer LTV, refund rates, and order history in Gorgias to inform support decisions and identify VIPs instantly.

Benefits

• Make smarter support decisions with live metrics
• Surface high-value customers in real time
• Reduce guesswork with clear customer insights

Key Features

• Sync customer reports to Gorgias tickets
• Tag tickets by LTV or refund frequency
• View customer segments in the helpdesk

Pricing:
Metorik starts at $50/month for small stores, with scalable pricing based on order volume.

25. Bloomreach

Bloomreach is a digital experience and personalization platform. The Gorgias Bloomreach integration helps support agents access product recommendations, customer segments, and onsite behavior within tickets.

Use Case
Give your team personalization insights during live chats—so they can tailor support, upsells, and recovery flows based on real-time browsing and purchase data.

Benefits

• Personalize replies using recent product views
• Sync segments and campaigns to improve support context
• Drive upsells with data-backed product suggestions

Key Features

• View customer activity history in Gorgias
• Tag tickets by Bloomreach segment or behavior
• Trigger macros from onsite actions or exit events

Pricing:
Bloomreach offers custom pricing based on data volume and feature set.

26. Influence.io

Influence.io is a loyalty and referral program platform for ecommerce. The Gorgias Influence.io integration lets agents track points, rewards, and referral status without leaving the ticket.

Use Case
Respond to loyalty program questions quickly, escalate rewards issues, and personalize interactions based on point balance or referral activity.

Benefits

• Eliminate loyalty program guesswork
• Automate reward status lookups inside Gorgias
• Improve retention with faster loyalty support

Key Features

• Sync points and referral status to tickets
• Trigger macros based on reward tier
• Tag and route loyalty-related tickets automatically

Pricing:
Influence.io offers a free plan; premium features start around $29/month.

27. Octup

Octup is a customer data platform designed for ecommerce ops. The Gorgias Octup integration enriches tickets with real-time customer insights—so agents can understand lifetime value, risk, and behavior before replying.

Use Case
Auto-populate Gorgias tickets with Octup data like churn risk, AOV, or return frequency—giving agents actionable context at a glance.

Benefits

• Identify at-risk customers before they churn
• Personalize support based on historical behavior
• Prioritize VIPs during peak ticket loads

Key Features

• Pull LTV and churn score into Gorgias
• Tag tickets by customer value segment
• Trigger playbooks for red-flag accounts

Pricing:
Octup pricing is quote-based depending on data feeds and volume.

28. Sigma AI

Sigma AI delivers AI-powered ticket categorization and automation. The Gorgias Sigma AI integration helps teams sort, prioritize, and auto-respond to routine inquiries—giving agents time for complex issues.

Use Case
Auto-classify tickets using Sigma AI, assign urgency levels, and even respond automatically to common questions.

Benefits

• Reduce handle time with smart ticket triage
• Increase deflection for repetitive requests
• Free up agents for escalations and VIP customers

Key Features

• AI-driven auto-tagging and routing
• Smart reply suggestions for FAQs
• Agent assist tools built into the Gorgias sidebar

Pricing:
Sigma AI offers custom pricing based on ticket volume and AI complexity.

Why Gorgias Integrations Are a Game-Changer for Ecommerce Support

Gorgias is already built for fast, Shopify-native support. But once it’s integrated with the rest of your stack—from fulfillment to marketing—your team can do more with less effort.

Here’s what the right Gorgias integrations unlock:

• One Inbox for Every Customer Touchpoint
  Pull in conversations from email, SMS, chat, and marketplaces into a single Gorgias dashboard—no more tab overload or context switching.
• Faster First Responses with Full Context
  View order history, tracking info, and subscription data next to every ticket, so agents don’t waste time chasing basic details.
• Automated Workflows That Save Hours
  Trigger macros, route tickets, or send updates based on order status, review scores, or loyalty tiers—all powered by integration rules.
• Proactive Support Before the Customer Asks
  With synced data from returns tools or fraud alerts, agents can get ahead of issues instead of waiting for complaints.
• Smarter Personalization, No Guesswork
  Integrations with tools like Klaviyo, Bloomreach, or Digioh help tailor replies based on actual behavior—not just guesswork.

How to Choose the Right Gorgias Integration for Your Business

Tailored for ecommerce teams that rely on Gorgias for high-volume, high-stakes support.

Identify What’s Slowing You Down

Don’t start with features—start with friction. Are agents jumping between tools for order info, returns, or reviews? The right Gorgias integration fixes the bottlenecks, not just adds more noise.

Choose Integrations That Actually Launch

If an app takes two weeks and a dev team to implement, it’s not an integration—it’s a project. Prioritize no-code tools or prebuilt apps. For example, CloudTalk’s Gorgias integration connects in minutes and syncs voice data instantly.

Think Beyond Today’s Ticket Volume

Will this tool scale with a 2x order spike or peak season return rush? Look for integrations—like CloudTalk’s ecommerce call center solution—that can flex across channels, workflows, and volume spikes.

Prioritize Data Security

Every new tool is a new attack surface. Choose integrations with clear controls around authentication, permissions, and data handling. CloudTalk’s VoIP for ecommerce supports secure call logging, GDPR compliance, and user-level controls.

Make Sure There’s a Real Person Behind the Chat

A slick UI means nothing if your integration breaks mid-sale. Choose partners who offer real, human support—like CloudTalk’s support team—so you’re never stuck in a chatbot loop when it matters most.

How to Connect Gorgias with the Rest of Your Stack

Gorgias offers flexible integration options to fit nearly any ecommerce setup—whether you’re adding a returns app, email marketing platform, or analytics tool.

Here’s how most Gorgias integrations work:

• Native Integrations via the Gorgias App Store
  Gorgias supports 100+ plug-and-play apps like Shopify, Klaviyo, Yotpo, and Loop. These connect in a few clicks with no coding needed.
• Third-Party Integration Tools (Zapier, Make)
  Platforms like Zapier and Make allow you to automate custom workflows between Gorgias and 5,000+ other apps—including CRMs, Google Sheets, and forms.
• API-Based Custom Integrations
  For advanced teams, Gorgias offers a RESTful API that supports building highly tailored workflows, like syncing ticket tags with loyalty platforms or triggering macros from external events.
• Middleware Connectors and Ops Platforms
  Tools like Alloy or Stateset offer ecommerce-specific middleware for syncing order data, fraud alerts, and fulfillment systems with your helpdesk.

No matter your tech stack, the right Gorgias integration setup should reduce manual work, increase visibility, and make your team faster where it counts.

Bring Your Entire Ecommerce Workflow into Gorgias

Gorgias on its own is powerful—but Gorgias connected to your entire ecommerce stack? That’s a different league.

When your helpdesk pulls in live order data, shipping updates, loyalty info, and marketing activity, agents stop reacting—and start resolving.

Whether you’re scaling DTC support or looking to eliminate tool chaos, the right Gorgias integrations give your team superpowers.

Ready to streamline your support stack?
Start exploring Gorgias integrations that actually move the needle.

Sources:

1. Workflow Automation Statistics