Kixie Pricing and Plans: Full Guide 2025 – A

Kixie has built quite the reputation as a call center software provider, serving 5,000+ revenue teams worldwide. But should you become one of them? That’s the million dollar question.

Many sales teams are drawn to Kixie’s automation capabilities and “Unlimited Minutes” for U.S./Canada calls. However, smart buyers know to look beyond the headline features to understand what’s included, what’s extra, and how it matches their specific needs.

But the listed features are only part of the picture—let’s take a closer look at what each plan really offers.

Key Takeaways:

• Kixie’s website does not display pricing information, only offering a 7-day free trial.
  
• Additional costs may apply beyond base Kixie monthly fees, including charges for advanced integrations, training services, and usage beyond plan limits.
  
• While Kixie PowerCall pricing appears competitive, users should note that unlimited calling is restricted to the U.S. and Canada, with international calls billed separately per minute.
  
• Kixie service plans offer solid features for U.S.-based teams but may present challenges for companies requiring global coverage, with availability limited to 65 countries compared to other providers’ broader reach.
  
• Support availability is limited to U.S. business hours (7 AM – 5 PM PST), which may impact teams operating across different time zones or requiring round-the-clock assistance.

Overview of Kixie Plans and Pricing

Let’s take a closer look at what Kixie offers. While their pricing may seem straightforward at first, the exact rates aren’t displayed on the website. Instead, potential customers can explore the service through a 7-day free trial.

Professional Plan

Perfect for individual sales professionals who need essential calling and texting capabilities.

Features included:

• Business Phone Service
  
• Bi-Directional CRM Integration
  
• Text Messaging & Team SMS
  
• Automations
  
• Click-to-Call / Click-to-Text
  
• SMS Templates
  
• Voicemail Drop
  
• Live Call Coaching
  
• Inbound features: IVR Auto-Attendant, Ring Groups, Call Queues, Call Recording, Rule-Based Routing
  
• Unlimited Minutes (U.S./Canada)

Single-Line PowerDialer

Ideal for sales reps who want to increase efficiency with automated dialing.

Includes everything in Professional, plus:

• Single-Line PowerDialer
  
• Calling Session Management
  
• Unlimited Minutes (U.S./Canada)

Multi-Line PowerDialer 

Designed for high-volume outbound teams that need to maximize connect rates.

Includes everything in Professional, plus:

• PowerDial up to 10 lines
  
• Calling Session Management
  
• AI Human Voice Detection (Premium +$30/month)
  
• Unlimited Minutes (U.S./Canada)

Kixie Add-Ons: Extending Your Capabilities

Kixie offers several powerful add-ons to enhance their base service plans. These additional features help teams boost performance and maintain compliance, though they come with extra Kixie monthly fees.

• ConnectionBoost™: Stands out as a performance enhancement tool that claims to improve lead connection rates by up to 500%. This feature optimizes dialing patterns and connection strategies to help sales teams reach more prospects effectively.
  
• Local Presence Dialing: Automatically displays local area codes when calling prospects. This feature helps improve answer rates by appearing as a local business across supported regions within the 65-country coverage area.
  
• AI-Powered Conversation Intelligence: Delivers advanced call tracking and analysis capabilities. It includes real-time coaching features, automated CRM record updates, and comprehensive performance insights, helping teams optimize their sales conversations and training processes.
  
• Compliance Tools: Include automated DNC list compliance checking, real-time TCPA violation prevention, and comprehensive documentation for audit trails. This feature proves particularly valuable for teams conducting extensive outbound calling campaigns in the US market.

CloudTalk vs. Kixie: Choosing the Right Solution

When evaluating business phone systems, comparing features and value becomes crucial for making an informed decision. Let’s examine how CloudTalk stacks up against Kixie as a potential alternative.

Why Teams Choose CloudTalk

• Global Reach: CloudTalk’s presence in over 160 countries provides superior international calling capabilities compared to Kixie’s 65-country coverage. This makes it ideal for teams with global ambitions or diverse customer bases.
  
• Transparent pricing for outbound calling: CloudTalk clearly lists the cost of its advanced dialing features, making it easier for sales teams to budget compared to Kixie’s undisclosed pricing for similar capabilities.
  
• Superior Support Infrastructure: With 24/7 multilingual support, CloudTalk ensures help is always available, unlike Kixie’s limited U.S. business hours support window.

Uncovering Kixie’s Additional Costs

While Kixie’s base pricing structure appears straightforward, several additional costs can significantly impact the total Kixie subscription cost. Here’s what prospective buyers should consider beyond the advertised rates.

International Calling Fees

While Kixie plans include unlimited calling to the US and Canada, international calls incur per-minute charges. These rates vary by country and can add up quickly for teams making frequent international calls. Unlike providers offering flat-rate international packages, Kixie’s pay-as-you-go model makes monthly costs less predictable.

Add-On Feature Costs

• ConnectionBoost™ and Local Presence: Required for optimal connection rates but come at an additional cost
• Conversation Intelligence: AI features aren’t included in standard plans
• Compliance Tools: Essential DNC compliance features require extra investment

Implementation and Training

Teams should budget for potential onboarding costs. While basic setup assistance is included, comprehensive training and custom implementation support may require additional investment.

Integration Expenses

While basic CRM integrations are included, custom integrations or advanced API usage might require:

• Development fees for custom solutions
• Additional monthly charges for premium integrations
• Costs for maintaining custom workflows

Kixie’s Best Features

Let’s examine the standout features that make Kixie worth considering, while keeping an eye on potential improvements and value for money.

Chrome Extension Integration

Kixie’s browser extension transforms every phone number into a clickable calling opportunity by providing:

• Click-to-call efficiency
• Seamless integration
• Solid connection with Google Chrome

Sales Management Suite

The platform offers comprehensive tools for sales oversight, including:

• Call recording and monitoring capabilities
• Real-time call whisper coaching
• Customizable connection tracking
• Team performance analytics

Number Management Flexibility

Kixie provides versatile phone number options:

• Use existing business numbers
• Local presence dialing
• Spam detection and number rotation
• Progressive number system for aggressive outreach

Finally, something worth noting. Kixie’s number portability policy means you should think twice before using the numbers they provide exclusively. Consider maintaining independent numbers through services like Google Voice for better long-term flexibility.

Kixie’s Pros and Cons

Before you invest in a calling solution, you’ll want to understand both its capabilities and limitations. Here’s what you should know about Kixie’s technical strengths and potential challenges for your team.

While Kixie Has Powerful Features, It’s Not a True All-In-One Business Communication Suite

Looking for robust calling capabilities with clear, upfront costs? Kixie’s pricing isn’t listed on their website, while CloudTalk offers full transparency—clearly displaying its Lite plan at just $19 per user/month with no hidden surprises.

Beyond pricing, CloudTalk offers key advantages:

• Flexible billing options –choose monthly or annual billing
• Market-leading call quality through multi-carrier redundancy
• True international scalability with 160+ country coverage
• Comprehensive feature set at each tier without hidden costs
• 24/7 live support, starting from the Essential plan

Ready to elevate your calling experience? Start your 14-day free trial with CloudTalk today and discover why thousands of businesses trust us for their communication needs. No credit card required, no hidden fees – just pure value from day one.