CloudTalk vs 11x AI
CloudTalk and 11x.AI both use AI for voice-led conversations—but they serve different needs. 11x.ai focuses on autonomous SDR automation, while CloudTalk delivers a complete telephony platform with AI voice for Sales and Support.
- 11x.ai is best for teams prioritizing net-new pipeline automation through AI-driven outreach and speed-to-lead.
- CloudTalk is best for businesses needing reliable global calling, hybrid AI + human workflows, and deep CRM integrations.
- The choice depends on your goals: Sales-only automation or a more hybrid, advanced solution that supports multiple teams and workflows.
CloudTalk vs. 11x AI Comparison—Everything You Need to Know
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CloudTalk vs 11X AI Comparison
CloudTalk vs 11x Pricing: Which AI Voice Agent Fits Your Budget?
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CloudTalk
CloudTalk pricing is transparent, and per-user— built for scalability, with optional AI add-ons so you only pay for what you need.
Plans include:
- Lite: $19 in NA and LATAM
- Essential: $29
- Expert: $49
- Custom: Based on features and users
- CloudTalk AI Agents: from $0.25/agent/min
- Conversational Intelligence: from $9/user/month
11x
11x.AI pricing is custom, quote-based, tailored to each client’s volume and requirements. Pricing is not publicly listed and can vary widely depending on usage.
Pricing model:
- Enterprise-focused due to higher entry cost
- There are no 11x.AI pricing plans available
- Quote-based—pricing provided after a demo
- Reported starting point: around $5,000/month
- Costs increase with leads managed and emails sent
CloudTalk vs 11x Call Quality: Which Offers The More Reliable Call Experience?
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CloudTalk
CloudTalk ensures crystal-clear calls with a dedicated global telephony network, carrier partnerships, and operator licenses in key regions. Delivering exceptional stability with latency and jitter well below industry thresholds. Combined with smart call flow design, real-time monitoring, and analytics to ensure reliability even before issues arise.
11x
11x AI agents like Alice and Julian support outbound prospecting and lead follow-up, using 11x AI conversational AI capabilities for natural, scripted interactions. However, 11x AI does not disclose details about its underlying telephony infrastructure or call-quality safeguards, leaving it unclear how the platform performs in more complex or large-scale voice workflows where reliability may matter.
CloudTalk vs 11x Features: Which Packs the Most Features?
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CloudTalk
CloudTalk delivers a full telephony platform with 100+ built-in features, including multi-mode dialers, advanced call routing, CRM integrations, call recording, analytics, extensions, and AI Conversation Intelligence. These tools support inbound, outbound, and multi-channel operations.
11x
11x AI agents, built into the 11x AI sales automation platform, focus narrowly on SDR prospecting and lead qualification. While effective in that niche, they lack key telephony features such as advanced routing, conversation analytics, multi-channel support, and customizable call tools.
Looking Beyond Just an AI Voice Agent? Choose CloudTalk.
While 11x.ai delivers standalone AI agents for sales automation, CloudTalk combines AI voice technology with a complete cloud telephony platform. You get advanced call routing, real-time analytics, conversation intelligence, CRM integrations, and 160+ international numbers—all built into one system.
Ranked among the top AI-powered voice solutions on G2 and trusted by 4,000+ businesses, CloudTalk is purpose-built to serve sales, support, and hybrid teams—with the flexibility to scale as your communication needs grow.
CloudTalk vs 11x.ai: Business Fit, Use Cases & AI Voice Technology
CloudTalk delivers a full telephony platform with AI Voice Agents for sales and support, transparent per-user pricing, and flexible AI add-ons—making it ideal for SMBs teams seeking a balance between automation and human touch.
11x.ai is a specialized SDR automation tool, built for outbound prospecting and lead qualification. Its enterprise-focused, quote-based pricing suits large teams prioritizing speed-to-lead and pipeline growth over multi-channel versatility.
CloudTalk vs 11x.ai: Scalability & Flexibility
As teams grow, CloudTalk scales effortlessly—supporting sales, support, and hybrid workflows across global markets. Businesses can start small, then add advanced AI features, numbers, add or delete users or integrations as needs expand, due to flexible pricing.
11x.ai excels in its outbound SDR niche but offers limited flexibility for other teams or mixed inbound-outbound models, making it less adaptable for organizations with diverse communication needs.
CloudTalk vs 11x.ai: Ease of Integration & Use
With a quick setup, intuitive UI, and 24/7 customer support, CloudTalk ensures teams can get started in hours—not weeks. Its 35+ ready-to-use integrations, including Salesforce, HubSpot, and Zendesk, let you sync data and automate workflows instantly.
11x.ai offers onboarding for its AI agents but has fewer integration options, focusing mainly on CRM and sales tools—potentially limiting broader automation or cross-department adoption.
Advantages and reviews of CloudTalk
Still not convinced? Our results speak for themselves
14 days of free trial
There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.
24/7 Customer Support
Our dedicated customer support team always puts a smile on your face by answering your questions promptly.
Set up in less than 5 min.
Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.
9 globally distributed centers
Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.
G2 Reviews proof
The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals.
Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.
CloudTalk has grown on us from the very first moment. It’s a part of our daily workflow. Everyone in the company finds uses for it. From sales to support or onboarding. Without CloudTalk, we wouldn’t provide such outstanding service.
G2 ranked us among the Top 50
Customer Service Products for 2024.
FAQs
What does 11x AI do?
11x AI provides outbound sales automation with digital SDRs, also known as 11x AI digital workers for sales, to qualify leads and book meetings.
What are the main 11x features?
The key 11x AI features include AI voice agents for outbound calls, automated follow-up sequences, and CRM integrations for pipeline tracking. While these tools are powerful for SDR workflows, the 11x AI voice platform may not match the inbound or multi-channel versatility shown in a full CloudTalk comparison.
What are 11x AI reviews by real users?
Most 11x AI reviews praise use cases such as lead qualification and booking speed, though some cite limited customization and integration versus competitors.
What is the best 11x alternative?
Top 11x AI alternatives include CloudTalk, a full telephony platform. Its hybrid approach makes it a strong choice among 11x.AI competitors.
How to choose your AI sales assistant?
The right AI sales assistant depends on your workflow needs, budget, and integration requirements. If outbound prospecting is your focus, the 11x AI voice platform fits. For broader features across teams, CloudTalk is a flexible option.
How much does 11x AI cost?
11x AI pricing per minute isn’t listed; entry starts around $5,000/month. CloudTalk offers transparent AI voice agent pricing.
What is 11x?
11x is a sales automation firm with 11x AI voice platforms for calling and prospecting. Its 11x AI voice agent pricing suits large sales teams. For SMB-friendly alternatives, explore AI dialer technology that blends automation with live-agent fallback.
So, who is the overall winner
of the CloudTalk vs 11x AI stand-off?
We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer experience and start matching their expectations today.
