Protect Every Patient Call With a Healthcare Dialer
Streamline outbound calling while maintaining the highest standards of HIPAA compliance. Built for healthcare teams that need efficient patient outreach without compromising security or trust.
- Ensure compliance with end-to-end encryption, secure call recordings, and audit trails to protect patient data on every call.
- Boost productivity through automated dialing, smart call routing, and CRM integration to eliminate manual tasks and increase call volume.
- Improve satisfaction with smart scheduling, appointment reminders, and follow-up campaigns to reduce no-shows and enhance care continuity.
Over 4,000 businesses use CloudTalk to have MORE and BETTER calls
81.7%
Increase of call volume
Call volume got 81.7%↑, missed calls got 23.7%↓.
2.5X
Outbound success rate
Doubled their outbound success & halved lost deals.
80%
Decrease in wait time
Wait times cut by 80% and call handling time by 25%.
Reach More Patients Without Compliance Worries
Triple Patient Connections
Stop manual dialing and boost your team’s productivity. AI-powered dialing automatically connects staff to live patients and routes calls so the right specialist answers every time.
Stay HIPAA-Compliant
Protect every patient conversation with end-to-end encryption, automated audit trails, and role-based access controls. Prevent data breaches while maintaining complete visibility over all patient interactions.
Automate Outreach
Leverage AI voice agents for appointment reminders, follow-up calls, and patient screening. Automated outreach campaigns improve patient engagement while freeing your staff to focus on high-value care activities.
HOW WE HELP
Healthcare Teams’ Essential Dialer Features
Reach More Patients with Multiple Dialing Modes
- Manual & Preview Dialing: Gives you full control with options like manual dialing for sensitive consultations, click-to-call from your EHR system, and preview mode to review complete patient information before each call.
- Power Dialing: Dial through patient lists one call at a time, giving healthcare staff full ownership over each conversation while eliminating manual number entry.
- Parallel Dialing: Dial up to 10 patient numbers at the same time to maximize connection rates during busy outreach periods like flu season or wellness check campaigns.
Know Your Patients Before You Call
- Real-Time CRM Sync: Automatically sync call outcomes, appointment confirmations, and patient responses directly back to your EHR system without manual data entry.
- Instant Patient Details: View complete patient histories, upcoming appointments, medication lists, and previous call notes the moment each outbound call connects.
- Workflow Automation: Trigger automatic follow-up sequences based on call outcomes. Reschedule missed appointments or escalate urgent patient concerns to the right team.
Optimize Patient Outreach with Data-Driven Intelligence
- Campaign Performance Tracking: Monitor connection rates, callback success, appointment confirmations, and patient engagement across all your outbound healthcare campaigns.
- AI-Powered Call Analytics: Analyze patient conversation sentiment, identify common concerns, and track which outreach messages drive the highest patient response rates.
- Compliance Reporting: Generate detailed HIPAA-compliant reports showing all patient contact attempts, call durations, and outcomes for healthcare audits and quality assurance.
Signature Capability
Put Humans to the Test. See if 24/7 AI Voice Agents Will Outperform.
CeTe is an AI that talks like a human: no breaks, no training, no time off. It makes and answers calls, updates CRMs, books meetings, and loops in a human only when needed.
Press play to hear it. Want a wow moment? Get a free test call and try it live.
AI Voice Agents
Nudge expiring offer
Riley, Sales Reminder Agent
Qualify a student lead
Avery, Course Inquiry Agent
Get a payment reminder
Casey, Payment Reminder Agent
Qualify a patient lead
Jordan, Healthcare Intake Agent
Qualify insurance lead
Taylor, Insurance Intake Agent
Accept updated terms
Quinn, T&C Acceptance Agent
Qualify legal inquiry
Drew, Legal Intake Agent
Get post-interview feedback
Jamie, Candidate Feedback Agent
Pre-screen a candidate
Skyler, Applicant Pre-screen Agent
Confirm account action
Morgan, Action Reminder Agent
Get a renewal reminder
Logan, Subscription Renewal Agent
Get CSAT after support
Morgan, CX Feedback Agent
Get NPS or demo feedback
Parker, Post-Sales Feedback Agent
Qualify a trial lead
Blake, Trial Signup Qualifier
Sales Reminder
Agent
Client
Sales / Marketing
Course Inquiry
Agent
Client
Education / EdTech
Payment Reminder
Agent
Client
Financial Services
Healthcare Intake
Agent
Client
Healthcare
Insurance Intake
Agent
Client
Insurance
T&C Acceptance
Agent
Client
Legal Services
Legal Intake
Agent
Client
Legal Services
Candidate Feedback
Agent
Client
Recruitment / HR
Applicant Pre-screen
Agent
Client
Recruitment / HR
Action Reminder
Agent
Client
SaaS / Software & Apps
Subscription Renewal
Agent
Client
SaaS / Software & Apps
CX Feedback
Agent
Client
SaaS / Software & Apps
Post-Sales Feedback
Agent
Client
SaaS / Software & Apps
Trial Signup
Qualifier
Client
SaaS / Software & Apps
Why CloudTalk has the Best Dialer for Healthcare
The dialer system that understands how medical operations work.
Fully Compliant Dialing
The Only Dialer You’ll Ever Need for Patient Outreach
CloudTalk provides HIPAA-compliant dialer technology with API integrations that sync with healthcare systems, eliminating manual patient data entry. AI-powered conversation intelligence and secure cloud infrastructure scale with your team while maintaining regulatory compliance through Business Associate Agreements.
Over 4,000 businesses use CloudTalk to improve calling operations, reporting significant improvements in connection rates and team productivity.
Multiple Dialer Modes Designed for Healthcare Operations
Healthcare organizations need flexible dialing solutions that adapt to different patient communication scenarios—from sensitive follow-up calls requiring personal preparation to high-volume appointment reminder campaigns.
CloudTalk provides five distinct dialer modes optimized for medical practice workflows.
- Manual Dialing: Ideal for post-surgery follow-ups, treatment plan discussions, or handling patient concerns that require careful preparation before each call.
- Click-to-Call: Healthcare staff can dial patients from appointment schedules, lab result notifications, or urgent care lists without leaving their existing medical software interface.
- Preview Dialing: Essential for specialist referral calls, insurance pre-authorization discussions, or complex care coordination between multiple providers.
- Power Dialing: Perfect for appointment reminders, wellness check campaigns or insurance enrollment periods where personal attention is still required.
- Parallel Dialing: Ideal for urgent health alerts, flu shot reminders, or reaching patients during limited availability windows like evening or weekend outreach programs.
Productivity
Maximize Your Team’s Efficiency by 300%
CloudTalk’s automated dialing eliminates manual number entry and reduces time between patient calls by up to 300%. AI-powered features handle routine appointment confirmations and follow-ups, while Skill-Based Routing ensures your medical staff spend more time on patient care rather than administrative tasks.
Integrations
Integrate Your Systems Seamlessly
Connect directly with your existing EHR, practice management systems, and healthcare databases through APIs and native integrations. Automatically sync patient information, call outcomes, and appointment updates across all platforms without disrupting your current medical workflows.
Call Quality
Ensure Call Reliability
CloudTalk keeps your patient outreach campaigns running during critical periods like vaccination rollouts or emergency health notifications. Cloud-based infrastructure with automatic failover protection ensures your healthcare team never misses important patient communications due to system downtime.
Healthcare Dialer Pricing That Fits Your Practice
FAQs
What is a healthcare dialer?
A healthcare dialer is an automated calling system that helps clinics contact patients for reminders, surveys, and follow-ups.
How to set up a healthcare dialer?
Choose a HIPAA-compliant provider, integrate with EHR/CRM, import patient data, set call rules, then test and launch.
How does a healthcare dialer improve patient communication?
It automates reminders, reduces no-shows, speeds outreach, and ensures consistent, timely patient engagement.
Are auto dialers illegal in the US?
Auto dialers aren’t illegal, but they must comply with TCPA rules—especially for cell phones and healthcare-related calls.
What is the best healthcare dialer?
CloudTalk offers the best healthcare dialer with HIPAA compliance, smart automation, call flows, and EHR/CRM integrations.
CloudTalk is built to simplify calling operations with reliable AI business calling
Schedule a demo today to see how CloudTalk can support your teams.
