Top 8 Orum Dialer Alternatives:
Close `More Deals` in 2025

CloudTalk

Seeking a calling solution that balances sophistication with usability? Koncert offers advanced AI features, but at what cost? Discover alternatives that deliver powerful functionality without the complexity and hidden expenses.

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Top 8 Orum Dialer Alternatives:
Comparison & Pricing

8 companies

Property

Starting Price

Dialer Type

Dialer Lines

Mobile App

SMS

Call Campaigns

Call Recording

Call Transcription

Call Monitoring

Customer Card

CRM Integration

After-Call Work

Analytics

AI Features

Pinned

CloudTalk

$25 per user/month

Power,
Smart,
Predictive

5-line

iOS/Android

PhoneBurner

$140 per user/month

Power

1-line

N/A

Nooks

Per request

AI Parallel

5-line

N/A

Orum

$250 per user/month

Power,
AI Parallel

7-line

N/A

Dialer360

Per request

AI,
Auto,
Predictive

N/A

AutoReach

Per request

Power,
Predictive

N/A

Koncert

Per request

AI Parallel,
AI Flow,
Agent-Assited

N/A

ConnectAndSell

$10,000 per user/month

AI Power

N/A

CallHub

Per request

Auto,
Power,
Predictive

3-line

iOS/Android

Positives

Why Do Businesses Choose Orum?

Orum is an AI-powered dialer designed to help sales teams connect with more prospects while reducing manual effort. By automating workflows and filtering out bad numbers, it aims to boost efficiency and keep agents focused on live conversations.

AI-Powered Dialing

Uses automation to remove offline and invalid contacts.

Sales Team Focused

Includes features for both reps and managers.

Increases Productivity

Claims to boost outbound activity by up to 5x.

CRM Integration

Syncs with CRMs to streamline lead management.

G2 Reviews proof

Orum allows us to dial 6 lines at a time, allowing my team to reach thousands of accounts per month.

Dan A.
Enterprise (> 1000 emp.)

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Straightforward user experience and a great way to make my cold calls to prospects. Makes work life much easier and frees up my time to focus on other aspects of my job.

Jake S.
Small-Business (50 or fewer emp.)

Read full review

Negatives

Why Should You Consider a Orum Alternative?

While Orum offers AI-powered dialing, it may not meet the needs of businesses looking for broader communication tools, stronger reliability, or better affordability. Some users report connection issues, and its high cost makes it less accessible for SMBs.

Call Quality

Common complaints regarding frequent dropped or failed calls.

Feature Gaps

Lacks SMS and WhatsApp, limiting multi-channel outreach.

High Pricing

Costs $250 per user/month, outpricing most SMB sales teams.

Limited Flexibility

Lacks key features found in more versatile alternatives.

G2 Reviews proof

Parallel dialing feature is available only for few countries in Europe.

Tripura J.
Mid-Market(51-1000 emp.)

Read full review

Think there could be some AI functionality that moves calls into the Call Library instead of manually organizing calls.

Timothy P.
Mid-Market (51-1000 emp.)

Read full review

Enter CloudTalk:
The Best Orum Dialer Alternative

If you haven’t heard it yet, CloudTalk is the Next Generation Business Calling Software for data-driven sales and support teams. And according to G2, we’re also the #1 Orum Alternative! So, what gives us the edge?

"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

See customer story

"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."

Sara Konickova Sales Ops Manager

See customer story

Reach 3x More Prospects with CloudTalk’s Dialers

Multiple multi-line dialers mean 300% more opportunities to close deals on a daily basis. Leverage CloudTalk’s full suite of outbound features combined with our Power, Smart, and AI Parallel dialers to streamline workflows and guide agents through sales.

Click-to-Call: Call numbers directly from your browser, CRM, or Helpdesk.
Campaigns: Precisely target prospects with scripts, surveys, and contact cards.
Custom Queues: Upload contact lists and set priority and pacing the easy way.

Enter 1+ International Countries

Turn the world into your salesfloor and maximize your company’s revenue potential by targeting prospective customers around the globe. Take full advantage of one of the biggest number selections on the market, with options for every opportunity.

Number Selection: Choose from + international, local, and toll-free numbers.
Virtual Caller ID: Automatically match your ID mask to your prospect’s location.
Multi-Channel: Send SMS and WhatsApp messages for maximum outreach.

See Performance at a Glance, Tweak Approach on a Dime

Get a full view of all your sales operations in a single screen and narrow your focus as much as you need with options for organization-wide, team, and agent analytics. Set objectives and KPIs, and see beyond simple insights with AI-powered insights.

Real-Time Dashboard: See everything about your sales, from results to status.
Emotion Analytics: Use Natural Language Processing to understand prospects.
Call Monitoring: Listen to live calls, covertly coach reps, or join calls directly.

Who else is on the market?

Discover the Best Orum Alternative: Top 8 Competitors

CloudTalk

CloudTalk is the next generation of AI-powered business calling software for 4,000+ satisfied SME customer-facing sales and support teams. Since 2016, CloudTalk’s dialers have been helping businesses turn conversations into conversions at scale across 1+ markets.

Competitive Advantages:

Competitive Pricing: Starts at $25 per user/month, with additional numbers for just $6.
Global Reach: Offers international, toll-free, and local numbers across 1+ countries.
AI-Powered: Empowers teams to focus on what they do best while AI does the rest.
Wide Ecosystem: Offers + high-powered features and + most popular integrations.

Flagship Features:

Pricing:

PhoneBurner

PhoneBurner is a cloud-based power dialing solution with “answer rates as high as the Everest,” supporting sales organizations with tools designed to boost the speed and number of your successful contact and conversion attempts.

Competitive Advantages:

Efficient Outreach: Connect with up to 80 contacts per hour, per agent.
Sales-Focused: Enjoy a holistic product made with sales solely in mind.
Data-Oriented: Access contact information at a glance with an integrated CRM.

Flagship Features:

Power Dialer
Anti-Spam Armor
Lead Management
Cadence Sequences
Workflow Automation

Limitations:

Missing Features: Phoneburner lacks vital tools, like IVR, ACD, Transcriptions, etc.
Prohibitive Pricing: At $149 per user/month, the platform can be too costly for SMBs.
International Outreach: Phoneburner is limited only to calling in the US and Canada.

Pricing:

Nooks

Nooks is an AI-powered sales assistant platform (ASAP) designed to automate busywork, allow sales representatives to focus on the human side of selling, and generate more sales as quickly as its abbreviation suggests.

Competitive Advantages:

AI-Driven Automation: Automates manual tasks with the power of their custom AI.
Virtual Sales Floor: Provides a collaborative digital environment for remote teams.
Data-Driven: Empowers actionable decision-making with AI-powered insights.

Flagship Features:

AI Parallel Dialer
Virtual Sales Floor
AI Call Summaries
Real-Time Coaching
CRM Integration

Limitations:

Hidden Pricing: Pricing details are not publicly available, making buying difficult.
Complex UI: Customers cite difficulties getting accustomed to the Nooks interface.
Not Remote-Friendly: Lacks a dedicated mobile app, restricting remote workers.

Pricing: Per request only.

Dialer360

Dialer360 provides users with access to multiple auto-dialing solutions to help them cover all angles of their sales operations, with a heightened focus on AI-powered tools, analytics, and cloud-based scalability.

Competitive Advantages:

Versatile Dialing: Supports AI, Auto, and Predictive dialing for customized outreach.
Custom Campaigns: Lets teams tailor call flows for different sales strategies.
Advanced Reporting: Provides real-time analytics for performance tracking.

Flagship Features:

AI Dialer
Auto Dialer
Predictive Dialer
Call Recording
Real-Time Reporting

Limitations:

High Learning Curve: Some users find the UI hard to use, slowing down deployment.
Small Ecosystem: Limited 3rd party integrations make centralizing ops more difficult.
Restrictive Scalability: While sufficient for SMBs, bigger organizations may struggle.

Pricing: Per request only.

AutoReach

AutoReach sells itself as the “Intelligent Outbound Dialer. In practice, it is a sales engagement dialer focused on helping teams make more calls, book more meetings, and close more deals through automation and smart call sequencing.

Competitive Advantages:

Efficient Dialing: Remove out-of-date and offline contacts to focus on live prospects.
Holistic: Offers features for every position in your sales team, from reps to managers.
High Productivity: Increases call activity by up to 5x, boosting outbound efficiency.

Flagship Features:

AI Parallel Dialer
Voicemail Drop
Call Recording
Real-Time Analytics
CRM Integration

Limitations:

Connection Issues: Some users report frequently dropped or failed calls.
Feature Gaps: Lacks some vital sales tools found in competitors, like SMS.
Integration Gaps: Beyond Salesforce, few native integrations exist, limiting automation.

Pricing: Per request only.

Koncert

Koncert promises to transform your sales team into a symphony of efficiency. It provides AI-powered dialers and agent-assisted dialing solutions to help teams maximize productivity with minimal effort.

Competitive Advantages:

Diverse Dialing: Offers AI Parallel, Power, and Agent-Assisted for a tailored experience.
Collaborative: Creates a virtual sales floor for live coaching and team collaboration.
Data-Driven Insights: Provides advanced analytics to optimize sales performance.

Flagship Features:

AI Parallel Dialer
Agent-Assisted Dialer
CRM Integration
Call Recording
Advanced Reporting

Limitations:

High Learning Curve: Some users find the UI hard to use, slowing down deployment.
Not Remote-Friendly: Lacks a dedicated mobile app, restricting remote workers.
Hidden Pricing: Pricing details are not publicly available, making buying difficult.

Pricing: Per request only.

ConnectAndSell

ConnectAndSell is an outbound dialing platform that promises to “cure your silent sales floor” by helping reps have 10x more conversations with decision-makers by automating dialing and optimizing connect rates.

Competitive Advantages:

Speed Dialing: Helps teams reach up to 1,000 prospects per day.
CRM Sync: Integrates with top CRM tools for seamless lead tracking.
Conversation-First: Prioritizes connecting reps with live leads instead of voicemails.

Flagship Features:

AI Parallel Dialer
Voicemail Drop
Call Recording
Real-Time Analytics
CRM Integration

Limitations:

Connection Issues: Some users report frequently dropped or failed calls.
Feature Gaps: Lacks some vital sales tools found in competitors, like SMS.
Expensive: At $10,000 per month, ConnectAndSell is unattainable for many companies.

Pricing:

CallHub

CallHub sells itself as the only “campaign platform you’ll ever need.” However, being a cloud-based calling and texting platform built for political campaigns, advocacy groups, and nonprofit fundraising, it’s not as sales-focused as some may desire.

Competitive Advantages: