Category - Communication

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illustration business communication SHARE
2022-07-13

6 Amazing Communication Channels for Your Business in 2022

Communication is at the heart of everything we do. It is what makes us human – no other species in […]

illustration top communication channels SHARE
2022-06-20

Top 6 Communication Channels to Grow your Business

To get new customers, the first step is to communicate with them in some way – through writing, videos or […]

illustration communication issues SHARE
2022-06-13

4 Most Common Communication Issues Customer Support Teams Have

Although customer service plays an essential role in business, it is often overlooked or taken for granted. Companies tend to […]

illustration call center monitoring 2 SHARE
2022-05-24

Call Center Monitoring: 7 Best Practices for Call Center Managers

Call centers are critical for many different operations ranging from sales to customer support. The right monitoring and management practices […]

illustration virtual agent SHARE
2022-05-16

What is a Virtual Agent and How to Use One in your Call Center

We’ve all been there. You open an e-shop or a company site, when suddenly that little bubble pops up to […]

illustration auto attendant script SHARE
2022-05-09

35+ Scripts for your Auto Attendant that Engage Customers

Would you like your customers to remember their first interaction with your business as pleasant and nice but don’t have […]

illustration 12 perfect phrases for CS SHARE
2022-05-04

12 Phrases Every Customers Service Agent Should Know

Providing great customer services requires a lot of care in many different aspects. Of course, it’s all worth it in […]

illustration call center activities SHARE
2022-04-25

Best 11 Customer Service Games, Activities, and Training Ideas

Many people will tell you that work is not all fun and games, but in reality, this can’t be further […]

illustration call blasting 2022 SHARE
2022-03-01

Does Call Blasting Make Sense in 2022?

What do you do when sending numerous identical emails to multiple people? Send each message one by one? Of course […]

illustration call UK from US SHARE
2022-02-10

How to Call the UK from the US: A Comprehensive Guide

Doing business across the pond? More and more US-based companies are seeking business opportunities in the UK, which means a […]