Category - Communication

illustration business communication SHARE

6 Business Communication Channels in 2023

Communication is at the heart of everything we do. It is what makes us human – no other species in […]

illustration call blasting 2022 SHARE

Does Call Blasting Make Sense in 2023?

What do you do when sending numerous identical emails to multiple people? Send each message one by one? Of course […]

illustration top communication channels SHARE

Top 6 Business Communication Channels for Success

To get new customers, the first step is to communicate with them in some way – through writing, videos or […]

illustration communication issues SHARE

4 Most Common Communication Issues Customer Support Teams Have

Although customer service plays an essential role in business, it is often overlooked or taken for granted. Companies tend to […]

illustration call center monitoring 2 SHARE

Call Center Monitoring: 7 Best Practices for Call Center Managers

Call centers are critical for many different operations ranging from sales to customer support. The right monitoring and management practices […]

illustration 12 perfect phrases for CS SHARE

12 Phrases Every Customers Service Agent Should Know

Providing great customer service requires a lot of care in many different aspects. Of course, it’s all worth it in […]

illustration call UK from US SHARE

How to Call the UK from the US: Guide to Area Codes

Doing business across the pond? More and more US-based companies are seeking business opportunities in the UK, which means a […]

Illustration call centre couching SHARE

Call center coaching: Guide to 10 tips for better results

A call center’s success largely depends on the ability and professionalism of its agents. Call center agents represent your company […]

Telepresence vs VideoConferencing

Telepresence vs. Video Conferencing: How do they differ?

Technological leap keeps communication flowing effectively across the world. It connects your team, making business communication possible from anywhere. Both […]

working remotely

8 Proven Communication Strategies For The Workplace

Communication of both the internal and external variety is integral to the success of any business. So integral, in fact, […]