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OpenPhone vs RingCentral
Need a new VoIP provider for your SMB? Check out this OpenPhone vs RingCentral stand-off and see how they compare to CloudTalk in pricing, features, call quality, and automation. See which platform offers the most value and choose the best fit for your team.
OpenPhone Vs. RingCentral and How They Compare to CloudTalk
8 companies
Hop on a call with an expert and learn which VoIP provider brings more to the table.
RINGCENTRAL VS OPENPHONE
OpenPhone vs RingCentral Comparison:
Which One Offers Better Pricing?
Swipe to see the winner
OpenPhone
OpenPhone pricing ranges from $15 to $35 per user/month, with three plans: Starter, Business, and Scale. While the pricing is straightforward, features crucial for productivity like CRM integrations and AI tools are only available on higher tiers.
RingCentral
RingCentral pricing starts at $30 and climbs to $45 per user/month, depending on whether you choose Core, Advanced, or Ultra. Though feature-rich, key call center essentials like automation and call analytics require an upgrade or add-on.
RingCentral vs OpenPhone Comparison:
Which Tool Offers Better Call Quality?
Swipe to see the winner
OpenPhone
OpenPhone features include automation basics like auto-replies, call routing, and business hours. However, it lacks power or predictive dialers, and there’s no workflow builder. This creates bottlenecks for teams handling high call volumes.
RingCentral
RingCentral features automation tools like IVR, call queues, and routing logic, but many are only unlocked in upper-tier plans. While the tools are more advanced, they require extra time, support, or add-ons to configure and scale effectively.
In order to determine which solution performed better with regard to customer satisfaction, we explored ratings and reviews on established portals — G2 and Capterra.
Not convinced?
Meet CloudTalk!
CloudTalk’s call center software is earning growing recognition across the VoIP space. We’re proud to be ranked 3rd among the top 30 HubSpot integrations by G2 Industry Leaders.
CloudTalk also natively connects with tools like HubSpot. Whether you’re a HubSpot user, or an SMB scaling fast, our suite stands out among OpenPhone vs RingCentral alternatives.
How CloudTalk compares to RingCentral and OpenPhone
RingCentral VoIP pricing is quite heavy, although the platform scales well. OpenPhone is simpler, but lacks depth for growing teams. CloudTalk keeps it clear—transparent pricing with essentials like Call Recording and Click-to-Call built in.
OpenPhone works for local use. RingCentral runs well in multiple regions. CloudTalk delivers global call quality, supports International Numbers, and covers 160+ countries.
With 1000+ positive CloudTalk reviews on G2, and 4,000+ happy clients around the world, it’s the best virtual call center for fast-growing SMBs.
Enjoy Features for Better Team Performance
CloudTalk’s tools ramp up your teams’ productivity across every call. Our Smart Dialer and Power Dialer accelerate outbound, cut manual work, and help reps connect faster.
AI Voice Agents, Sentiment Analysis, AI Smart Notes, and Call Tags add insight to each interaction. With Real-time Dashboard, Skill-Based Routing, and multi-level IVR, every call reaches the right person at the right time.
And that’s just the start. CloudTalk offers 100+ features that help your teams and business grow rapidly on a global scale.
Connect Seamlessly with Your Favorite Tools
CloudTalk natively connects with 35+ leading CRMs to streamline daily workflows. Key tools like HubSpot, Salesforce, and Pipedrive automatically sync contacts and calls, letting your reps focus on the task at hand and forget manual work.
Helpdesk suites like Zendesk and Intercom connect just as smoothly, keeping support teams aligned without app switching. With everything in one place, your team works faster, makes fewer errors, and handles more calls with less effort.
Advantages and reviews of CloudTalk
Still not convinced? Our results speak for themselves
14 days of free trial
There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.
24/7 Customer Support
Our dedicated customer support team always puts a smile on your face by answering your questions promptly.
Set up in less than 5 min.
Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.
9 globally distributed centers
Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.
G2 Reviews proof
The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals.
Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.
CloudTalk has grown on us from the very first moment. It’s a part of our daily workflow. Everyone in the company finds uses for it. From sales to support or onboarding. Without CloudTalk, we wouldn’t provide such outstanding service.
G2 ranked us among the Top 50
Customer Service Products for 2024.
Frequently asked questions
Everything you need to know about the product and billing.
What is OpenPhone?
OpenPhone is a basic VoIP phone system for startups, with tools like call routing and OpenPhone integrations for tools like HubSpot.
Is OpenPhone better than Google Voice?
Yes, OpenPhone outperforms Google Voice in terms of business features. However, there are even better OpenPhone alternatives.
What is the difference between OpenPhone and Zoom Phone?
OpenPhone is simpler and VoIP-only, while Zoom Phone is part of a full UCaaS provider with video and messaging.
What is RingCentral?
RingCentral is a unified communications platform with voice, video, chat, and various RingCentral integrations for larger teams and enterprises.
Who is RingCentral’s biggest competitor?
CloudTalk is a leading RingCentral alternative, built for SMBs that need automation without complexity and expensive add-ons.
What is CloudTalk?
CloudTalk is a modern VoIP solution with automation tools like Smart Dialers, powerful AI Suite, and easy-to-connect CRM integration.
What are the similarities between CloudTalk and OpenPhone?
Both CloudTalk and OpenPhone support VoIP and CRM syncs, but CloudTalk delivers much more in terms of Calling Intelligence, and automation.
What are the main differences between CloudTalk and RingCentral?
CloudTalk is a voice-first, easy-to-use call center platform. RingCentral covers more channels but is more complex and costly to manage.
What are the key benefits of using CloudTalk?
CloudTalk improves inbound and outreach with AI, Real-Time Analytics, and CRM sync—ideal for SMBs looking for a global call center solution.
What are CloudTalk’s key features?
CloudTalk offers key call center features are Power Dialer, Multi-Level IVR, AI Voice Agents, and deep Analytics, making it the ultimate call center solution.
Is CloudTalk safe to use?
Yes. CloudTalk is safe to use, complies with international security standards, and encrypts all communications for safe global business calling.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
So, who is the overall winner
of the best VoIP alternative?
We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today
