Speech to text

CloudTalk speech recognizer helps you convert your calls to text and facilitate search in your recordings.

Streamline your work process efficiency across your organization with the new technology and deliver an excellent customer experience. CloudTalk speech recognizer helps you convert your calls to text and facilitate search in your recordings.

Speech-to-text technology has the power to significantly improve business workflows and enable companies to get more from data collected. No need to do repetitive motions and strain your eyes. The speech-to-text feature will handle the boring and unnecessary tasks for you quickly and with ease. 

Improve your workflows

The adaptation of speech recognition technology can positively impact your business operations. Your employees no longer need to handle unnecessary tasks like transcribing the call or making call notes. They can rather focus on the more relevant tasks and overall customer experience. 

Analyse your data

When having your calls transcripted into written form, you can search through the data easily. The ability to analyze all the data can be a huge benefit for a company, as you can find out: 

• what are the biggest issues of your customers, 
• what is the most efficient way to lead the conversation with customers,
• what information is your customer often missing and unable to find.

If you are interested in this advanced feature, please feel free to contact our team for further information.