out-of-office-voicemail

Ever found yourself trapped in the monotony of voicemail greetings? You’re not alone.

But what if you could see a staggering 22% increase in responses if you use a powerful voicemail, even when you’re not at your desk?

Effective voicemails enhance lead nurturing and conversion rates by engaging with missed prospects, leaving a lasting impression, and prompting action, potentially increasing sales.

Join us as we unveil the top 12 out-of-office voicemail examples, along with expert tips to help you ace your voicemail game.

Key takeaways:

  • Enhance communication by improving engagement, and adding a personal touch, while also providing accessibility and streamlining communication processes.
  • Learn how to craft out-of-office voicemails with a client-centric approach that showcases dedication to customer service, fostering stronger relationships and building trust over time.
  • Incorporate a touch of humor or creativity into out-of-office voicemails to entertain callers and leave a lasting positive impression, fostering stronger connections and brand recall.

Why Do Out-of-Office Voicemails Matter?

In today’s fast-paced world, an out-of-office voicemail is not just courtesy—it’s a critical touchpoint that can shape your clients’ perception and keep your business wheels turning, even when you’re not there to answer the call directly.

If you think out-of-office voicemails aren’t important for a business, here are several reasons to reconsider:

  • Out-of-office voicemails keep callers informed when you’re unavailable, ensuring transparent communication.
  • They inform callers about your absence duration and provide emergency contacts if needed, managing their expectations for a response.
  • By guiding callers on what to do in your absence, out-of-office voicemails ensure that important messages aren’t overlooked.
  • Voicemails outline what callers can expect and provide guidance, showcasing professionalism and reliability.
  • By adding urgency and a personal touch, out-of-office voicemails can boost customer satisfaction, thereby strengthening business reputation and relationships.

Moreover, studies have shown that using a powerful voicemail can lead to a 22% increase in responses, highlighting its effectiveness in maintaining engagement and ensuring critical communications are not missed.

PlanRadar’s Results Using Cloudtalk Features Like Voicemail
  • 20% Increase in agent efficiency
  • 70% Increase in call handling efficiency
  • 3% Decrease in missed calls

How to Craft the Perfect Out-of-Office Voicemail

Now that we’ve discussed why out-of-office voicemails are important, here are 5 tips to make the most out of them:

#1 Introduce Your Business Name

Begin your voicemail by clearly stating the name of your business. This simple step adds a touch of professionalism and ensures callers know they’ve reached the right place. 

Example: “Hello, you’ve reached CloudTalk…”

#2 Outline Business Hours

Set expectations by mentioning your business hours upfront. This helps callers understand when they can expect a response and reduces the likelihood of frustration. 

Example: “Our business hours are 10 a.m. to 5 p.m. Central European Time.”

#3 Offer Clear Guidance

Guide callers on what to do next. Whether it’s leaving a voicemail, navigating a phone menu, or exploring alternative contact options, clarity is key. 

Example: “If you’re calling about an existing order, please press 1. If you’d like help placing a new order, please press 2.”

#4 Provide Additional Contact Options

Offer alternative contact methods such as email or live chat. This ensures callers have options for reaching you, even outside regular business hours.

Example:“Agents are available to assist you via the live chat function on our website. You can also send us an email at [email protected].”

#5  Keep It Sweet and Simple

Respect your callers’ time by keeping your message concise and to the point. Aim for 20-25 seconds to deliver essential information effectively.

Example: “Hi, you’ve reached [Your Name] at [Your Company]. I’m currently out of the office but will return on [Return Date]. Please leave your name, number, and a brief message, and I’ll get back to you as soon as possible. Thank you for calling, and have a wonderful day!”

Seal Sales with Out-of-Office Voicemail Mastery

If you’ve ever doubted the importance of out-of-office voicemails for a business, we’ve provided compelling reasons to reconsider and tips to maximize their potential.

Remember, a well-crafted voicemail message can make all the difference in fostering strong customer relationships and enhancing your business reputation.

But to truly unlock the full potential of your voicemail strategy, you need a voicemail solution that makes life easier. 

With CloudTalk, managing your voicemail messages is a breeze. From providing the infrastructure, helping with generating your voicemail greeting, reviewing and responding to voicemails directly in the app to receiving transcriptions in your email, CloudTalk simplifies communication so you can focus on what matters.

Learn more about our Voicemail feature here.

Silvana Lucido-Balestrieri
25 Jun 2024