FreedomVoice Pricing Breakdown: What You Really Pay for in 2025

FreedomVoice might market itself as the budget-friendly gateway to toll-free business calling—but as many users discover, the entry price is just the start. 

At first glance, the plans seem simple: Start at $9.95/month, Edge at $19.95/month, and Max at $29.95/month. But once you factor in included minutes, per-minute overages, and the costs tied to 800 numbers, things get a little less predictable.

Each plan comes with its own threshold. The Start plan includes 400 minutes, Edge offers 1,200, and only the Max plan unlocks unlimited domestic talk time. Meanwhile, all three tiers charge 3.9¢ per extra minute—unless you’re on Max, which also waives overage fees entirely.

That’s where toll-free features start to bite. While FreedomVoice highlights 800-number support, it doesn’t always flag that extra usage or additional lines may come with monthly fees, minute ceilings, and usage-based costs. If you’re planning to run national campaigns or expect call volume to spike, it’s crucial to know exactly what you’re buying into.

This guide breaks it all down. We’ll explore every FreedomVoice plan, surface hidden costs, and show how it stacks up against smarter alternatives.

Key Takeaways

• FreedomVoice pricing starts low, but adds up fast with overage fees, limited features, and separate charges for add-ons.
• Only the Max plan offers unlimited minutes—all others charge 3.9¢ per extra minute, which can balloon costs quickly.
• Core features like call routing or greetings require upgrades, making the base plans feel incomplete for many teams.
• No support for international numbers or CRM integrations, limiting long-term scalability for global or growth-focused businesses.
• CloudTalk includes more at every tier, with unlimited calling, CRM sync, analytics, and automation built-in—no asterisks.

Overview of FreedomVoice Plans and Pricing

Freedom Voice pricing is split across three tiers—Start, Edge, and Max—each offering different minute bundles and per-minute rates. While all support toll-free and 800 numbers, only the Max plan includes unlimited calling. No free trial is advertised at checkout.

FreedomVoice Plan & Pricing Comparison

Each Freedom Voice plan scales in minutes and cost—details below break down exactly what each tier includes.

Start Plan

The Start plan is FreedomVoice’s entry-level subscription, offering a virtual business number with essential features for small teams or solo users. It includes a limited call allowance and basic functionality at the lowest advertised rate.

Cost

• $9.95 per month (billed monthly)

What’s included

• 400 included minutes of talk time per month
• Per-minute overage rate of 3.9¢ after the limit is reached
• Access to the FreedomVoice mobile app for on-the-go calling
• Toll-free and 800 number support (usage applies against minutes)
• Basic voicemail, call forwarding, and call logs

Add-ons available

• Additional numbers (toll-free or local) at extra monthly cost
• Minute bundles to expand talk time
• Professional voicemail greeting recording service
• Enhanced call routing or auto-attendant features (via upgrade)

Best for

• Small businesses or freelancers who need a business phone line without heavy monthly usage. The Start plan offers the lowest Freedom Voice phone number cost but may not scale well for teams or campaigns with higher call volumes.

Edge Plan

The Edge plan is FreedomVoice’s mid-tier option, offering more value for growing businesses that make regular outbound calls. With triple the included minutes of the Start plan and the same per-minute overage rate, it’s built to handle moderate phone traffic without jumping to the top-tier price.

Cost

• $19.95 per month (billed monthly)

What’s included

• 1,200 included minutes of talk time per month
• 3.9¢ per-minute overage beyond included minutes
• Full access to the FreedomVoice mobile app
• Toll-free and 800 number support (minutes still apply)
• Standard call features like voicemail, forwarding, and logs
• More breathing room for teams handling higher call volumes

Add-ons available

• Extra business numbers (local or toll-free)
• Minute top-ups for heavy months
• Custom greetings and auto-attendant tools
• Feature upgrades tied to Freedom Voice systems

Best for

• Small businesses scaling their outreach who need more flexibility than the Start plan allows. It balances cost and coverage while keeping the Freedom Voice cost manageable for teams that don’t yet need unlimited calling.

Max Plan

The Max plan is FreedomVoice’s top-tier offering, designed for high-volume users who need unlimited talk time without worrying about per-minute charges. It removes all overage fees and is the only plan with 0¢ additional minute rates, making it ideal for sustained calling activity across toll-free and local lines.

Cost

• $29.95 per month (billed monthly) — Limited Time Offer

What’s included

• Unlimited included minutes for inbound and outbound calling
• 0.0¢ per additional minute (no overage billing)
• Toll-free and 800 number usage without minute caps
• Full mobile app access for calling on the go
• Standard voice features (voicemail, forwarding, call tracking)
• The most cost-efficient option for heavy users

Add-ons available

• Extra phone numbers (local or toll-free)
• Custom professional voicemail greetings
• Upgraded routing features or additional extensions
• Tools from the broader Freedom Voice systems catalog

Best for

• Businesses or teams that rely heavily on toll-free and outbound calls. The Max plan offers the most value for the money when call volume is unpredictable or consistently high.

Short Overview of CloudTalk’s Plans and Pricing

CloudTalk has 5 pricing plans on offer, ranging in price from $19 to $50 per user/month, with a special exception for the custom pricing plan, which lets you tailor your solution to your unique business needs. Here’s a breakdown of CloudTalk’s plans:

1. Lite: CloudTalk’s special entry-level plan for micro and small businesses in the NA and LATAM. Uniquely quick to deploy, with all the basic calling and call center management tools you need to enter the global market.
   
   Key Features: Unlimited calling in US & Canada, Business SMS, Click-to-Call, Call Recording, Analytics
   
2. Starter: CloudTalk’s basic plan is designed specifically for small businesses. Easy to set up and easier to use, this plan offers small teams everything they need to kick off their call center operations.
   
   Key Features: Click-to-Call, Voicemail, Call Flow Designer (CFD), Automatic Call Distribution (ACD)
   
   Price:  25 per user/month
   
3. Essential: CloudTalk’s medium plan, focused on growing SMBs and MMBs. This plan helps teams expand their inbound and outbound operations, automate processes, and improve experiences.
   
   Key Features: SMS/MMS, Interactive Voice Response (IVR), Skill-Based Routing, Callback, Integrations + Open API
   
   Price: 29 per user/month
   
4. Expert: CloudTalk’s feature-packed plan for growing MMBs and enterprises or any team that requires robust calling capabilities. This plan helps customer-facing departments streamline outreach and improve performance.
   
   Key Features: Power Dialer, Smart Dialer, VIP Queues, WhatsApp Inbound & Outbound Messages, Call Monitoring
   
   Price: 49 per user/month
   
5. Custom: CloudTalk’s ultimate plan for the most demanding of companies, tailored perfectly to their particular business needs. This plan allows you to do it all, from coordinating teams to conquering the world’s many markets.
   
   Key Features: Custom Onboarding, Unlimited Outbound Calls with Flat Rates, Enterprise-Level Security, Developer Support
   
   Price: Varies based on features, number of users, etc.

Uncovering FreedomVoice’s Hidden Charges

On the surface, Freedom Voice pricing looks like a steal—until you zoom in. What starts at under $10/month can snowball quickly when real-world usage kicks in. The platform operates like a low-fare airline: the ticket’s cheap, but the baggage fees can sting.

Hidden Fees to Watch:

1. Per-Minute Overages Stack Up Fast
   Even on higher-tier plans, every minute past your limit costs 3.9¢. Over a month of heavy calling, that can easily outprice the base plan.
2. Extra Numbers, Extra Dollars
   Want more than one line? Each toll-free or local number adds a monthly cost—making it less flexible for growing teams.
3. Limited Bundling Efficiency
   Unlike providers with unlimited talk across users or pooled minutes, FreedomVoice ties usage to individual plans. That means no cross-user sharing and less room for error.
4. Upgrades for Features That Should Be Standard
   Features like auto-attendants, call routing, and even professionally recorded greetings often require separate purchases or higher-tier subscriptions.

FreedomVoice’s Best Features

FreedomVoice might not be stacked with enterprise-level tools, but it does punch above its weight in a few key areas. Think of it as the Swiss Army knife of small-business calling: compact, affordable, and surprisingly handy—if you don’t need the full toolbox.

1. Toll-Free and 800 Number Support
   FreedomVoice makes it easy to secure and activate a toll-free number, giving even solo agents a national presence.
   
   What Could Be Better: You’re still limited by your monthly minute cap—so appearances can be deceiving.
   
2. Mobile App for Remote Access
   The mobile app works well for small teams and solopreneurs who aren’t desk-bound. It allows outbound calls, voicemail access, and some call routing on the fly.
   
   What Could Be Better: Features are basic—no AI, no analytics, and no advanced CRM tools.
   
3. Simple Setup, Minimal Tech Skills Required
   You can activate a number, set up a voicemail, and route calls in under 10 minutes—ideal for first-time users or non-technical teams.
   
   What Could Be Better: The simplicity means fewer features; what’s easy to use may also be easy to outgrow.
   
4. Competitive Base Pricing
   With plans starting at just $9.95/month, FreedomVoice lowers the barrier to entry for VoIP services—especially for toll-free business numbers.
   
   What Could Be Better: Those savings can disappear fast once overages and add-ons come into play.

FreedomVoice Pros & Cons

While FreedomVoice keeps things simple and budget-friendly, the trade-off comes in the form of limited functionality. Here’s how it breaks down:

FreedomVoice vs. CloudTalk: CloudTalk Takes the Lead on Pricing

FreedomVoice sells you the basics—but it charges you like a premium provider the moment you actually use it. Think of it like ordering the “value meal,” only to find the fries cost extra, the drink is metered, and ketchup is a subscription.

CloudTalk skips the bait-and-switch. What you see is what you get: real features, real scalability, real transparency. No per-minute guesswork, no duct-taped add-ons pretending to be automation, no wondering if your CRM will sync—or if you’ll be paying more to make that happen.

CloudTalk is built to scale with you, not charge you extra every time you do.