Would you like to switch to a new Channels (Crazycall) alternative? CloudTalk is one of the most popular solutions for Channels former customers. Switch to the best-rated call center software o G2 in 2021.
Comparison data is based on an analysis from Q1, 2021.
Comparing CloudTalk Essential vs Channels (CrazyCall) Pro plan.
Personal attention always matters. Dedicated onboarding and technical specialists are a part of our team, ready to help you to get the most out of CloudTalk.
Is communication with your customers slow and unorganized? Integrate CloudTalk with your existing CRM, e-commerce, or helpdesk platforms to make your communication more smooth and personalized. You can integrate CloudTalk with several important tools. Channels (CrazyCall) is more limited and you can synchronize it only with 2 platforms - Pipedrive and Zapier.
CloudTalk provides high-quality calls thanks to custom-built global infrastructure, which is interconnected with the largest telco providers in the world. CloudTalk uses 9 globally distributed data centers to ensure high-quality calls, speed, and reliability.
CloudTalk offers you a smart routing system. This feature allows you to redirect incoming calls to other agents when someone is unavailable. Channels (CrazyCall) does not provide this advanced feature.
Monitor your sales or customer support team in real-time. The feature call center dashboard allows you to see all the important data about your team.
Why do clients make a switch?