JustCall vs OpenPhone
Deciding between JustCall vs OpenPhone? To make selecting your new VoIP provider easier, we compared these platforms for pricing, productivity tools, CX, voice AI, and overall call quality. And yes, we threw CloudTalk in the mix too. See which one gives growing teams the best deal, smarter AI, and global scalability.
JustCall vs OpenPhone (and How They Compare to CloudTalk)
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JUSTCALL VS OPENPHONE COMPARISON
JustCall vs OpenPhone Pricing: Which Gives You More for Less?
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JustCall
JustCall pricing starts at $29 per user/month (annual billing, two-user minimum. It includes standard tools like call routing and analytics, while advanced features such as predictive dialers and AI analytics require higher tiers. It’s well-suited for small sales or support teams, but pricing increases noticeably as you expand feature use or agent volume.
OpenPhone (now Quo)
OpenPhone pricing begins at $19 per user/month for the Standard plan. It offers shared numbers, call recording, messaging, and core integrations with HubSpot and Slack. While affordable and transparent, it lacks international numbers and advanced automation, making it best for startups or local teams prioritizing simplicity over scale.
OpenPhone vs JustCall Voice AI: Who Handles Routine Calls Smarter?
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JustCall
JustCall offers an inbound-only AI Voice Agent that answers calls, qualifies leads, books meetings, and handles FAQs. It’s available as an add-on at $0.99/minute and integrates with CRMs like HubSpot and Salesforce. The tool streamlines inbound workflows but doesn’t support outbound automation.
OpenPhone (now Quo)
OpenPhone takes a simpler route. It provides voicemail transcription and AI-generated call summaries of routine calls, but has no native AI voice agent or smart-dialing tools. Any deeper automation must be built through external integrations such as Zapier or HubSpot workflows, which makes setup basic but limited.
OpenPhone vs JustCall Customer Experience: Who Wins User Trust?
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JustCall
JustCall holds 4.3/5 on G2 (2,200+ reviews). Users like its outbound tooling and integrations, but some report intermittent call issues and slower support at higher volumes. It’s capable once configured, yet heavier teams may face more tuning.
OpenPhone (now Quo)
OpenPhone scores 4.7/5 on G2 (3,000+ reviews). Teams praise the modern UI, shared inbox, and fast onboarding. The experience stays smooth for small groups, though advanced routing and analytics are limited as needs grow.
In order to determine which solution performed better with regard to customer satisfaction, we explored ratings and reviews on established portals such as G2 and Capterra.
For AI Voice Agents, Higher Call Quality, Productivity Boost, and Integrated Stack…Choose CloudTalk!
CloudTalk’s AI-powered call center software ranks among the top cloud telephony solutions on G2 and HubSpot. Read on and see how CloudTalk outperforms both JustCall and OpenPhone in call quality, productivity, and CRM integrations…and why your growing team should be among the 4,000+ satisfied customers worldwide CloudTalk currently serves
How CloudTalk compares to JustCall and OpenPhone
JustCall’s pricing includes useful dialers and AI, while OpenPhone keeps things affordable and simple. CloudTalk brings both (and more): straightforward pricing and core call center features by default, like automatic Call Recording, and you can easily port your number from JustCall or OpenPhone.
On call quality, JustCall and OpenPhone work well for local teams, but don’t scale globally as cleanly. CloudTalk delivers crystal-clear quality with 99.999% uptime worldwide, plus International Numbers in 160+ countries, so your team can scale from anywhere.
With nearly thousand 5-star reviews on G2, and 4,000+ happy clients around the world, CloudTalk is the best virtual call center for fast-growing SMBs looking to streamline their processes and empower human reps with the smartest calling tools in the market.
Features for Better Team Performance
CloudTalk makes your teams faster and smarter. The Power and Parallel Dialer help reduce workload, get you through the lists faster, and dial 10x more leads than manual systems. CeTe, our human-sounding AI Voice Agent, handles all routine inbound & outbound calls, letting your reps focus on the calls that truly matter.
Need smarter insights? Use Sentiment Analysis, AI Smart Notes, and Call Tags to bring new insight into every conversation. Moreover, tools like Skill-Based Routing and multi-level IVR ensure that your customers reach the right agent at just the right time.
But that’s far from all. CloudTalk equips you with 100+ powerful features, helping your business scale and expand without breaking the bank.
Seamless Integration with Your Favorite Tools
Forget the double-entry. CloudTalk natively supports 35+ major CRMs, speeding up how your teams work. Key integrations like HubSpot, Salesforce, and Pipedrive sync data automatically and keep it tidy and in one place.
Helpdesk suites like Zendesk and Intercom connect just as easily, so your support teams can serve clients without switching tools. Everything updates in real-time, your teams don’t waste time, make fewer mistakes, and win more deals with less effort.
Advantages and reviews of CloudTalk
Still not convinced? Our results speak for themselves
14 days of free trial
There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.
24/7 Customer Support
Our dedicated customer support team always puts a smile on your face by answering your questions promptly.
Set up in less than 5 min.
Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.
9 globally distributed centers
Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.
G2 Reviews proof
The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals.
Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.
CloudTalk has grown on us from the very first moment. It’s a part of our daily workflow. Everyone in the company finds uses for it. From sales to support or onboarding. Without CloudTalk, we wouldn’t provide such outstanding service.
G2 ranked us among the Top 50
Customer Service Products for 2024.
Frequently asked questions
Everything you need to know about JustCall vs OpenPhone (and CloudTalk)
What is JustCall?
JustCall is a cloud-based phone system designed for sales and support teams. It offers outbound dialers, inbound AI Voice Agents, and CRM integrations for small and midsize businesses.
What are the disadvantages of JustCall?
JustCall’s AI Voice Agent only supports inbound automation, and advanced analytics or dialers are available only on higher-tier plans.
What is OpenPhone?
OpenPhone (recently rebranded to Quo) is a modern VoIP platform that focuses on simplicity. It provides core calling, SMS, and shared inbox features for small, local teams.
What are the disadvantages of OpenPhone?
OpenPhone lacks native AI Voice Agents, smart dialers, and international numbers, making it less suited for teams expanding beyond North America.
How much does OpenPhone cost per month?
OpenPhone pricing starts at $19/user/month for the Standard plan and $29/user/month for Premium.
How much does JustCall cost per month?
JustCall pricing starts at $29 per user per month on the Team plan (billed annually, two-user minimum). JustCall’s voice AI pricing is usage-based and comes at $0.99/minute.
What are the similarities between CloudTalk and JustCall?
Both CloudTalk and JustCall are cloud-based business phone systems that help teams manage calls and automate workflows. Each integrates with popular CRMs to keep customer data synchronized.
However, CloudTalk goes further with advanced analytics, AI-powered insights, and full inbound and outbound calling automation built for scaling teams.
What are the main differences between CloudTalk and OpenPhone?
CloudTalk and OpenPhone serve different needs. CloudTalk is a full-featured call center platform with human-sounding AI Voice Agents for all sorts of use cases, multiple AI dialing modes, and international number coverage that supports global scaling.
OpenPhone focuses on core calling, SMS, and team messaging, offering simplicity for small teams but fewer automation and analytics capabilities.
What are the key benefits of using CloudTalk?
CloudTalk improves inbound and outreach with powerful voice AI, Real-Time Analytics, and CRM sync—ideal for SMBs looking for a global call center solution.
What are CloudTalk’s key features?
CloudTalk’s key call center features are Call Flow Designer, Power Dialer, Multi-Level IVR, AI Voice Agents, and deep Analytics—making it a standout among OpenPhone and JustCall alternatives.
Is CloudTalk safe to use?
Yes. CloudTalk is safe to use, complies with international security standards, and encrypts all communications for safe global business calling.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
So, who is the overall winner
of the best VoIP alternative—JustCall, OpenPhone, or CloudTalk?
We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today
