It does not matter where you are from. Our plans have the same price for every location. Start your successful call center journey with a budget-friendly and innovative Telzio alternative today!
Plans start at $25/month with a free trial or demo.
No credit card required
4,000+ call centers and phone systems powered by CloudTalk and counting
CloudTalk vs. Telzio
Comparison data is based on an analysis from Q4, 2021.
Surprise your customer with a smooth experience. Call flow designer empowers you to build custom call flows for your business. Using this tool, you can create more sophisticated IVR chains and ensure your customers are always paired with the right agent or department.
Above all, the IVR reduces average call duration by 40%. Therefore, you can help customers finish or verify transactions fast.
When making key decisions, nothing matters more than real data. Explore business opportunities with CloudTalk’s agent’s monitoring, real-time call monitoring, and emotional analytics. Want to go even deeper? Create a custom report with metrics that interests you the most.
READ THE LATEST CUSTOMER STORIES →
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
3 main reasons to consider smarter call center software alternative:
CloudTalk has established a strong network of telco partners across the globe. Enjoy crystal-clear calls with minimal latency and jitter guaranteed. If the call quality drops, CloudTalk changes the call route in real-time.
We are here to simplify your work. The power-trio dialers eliminate the unnecessary steps when getting in touch with your customers. Try a Power dialer for more efficient call center telemarketing campaigns and a Smart dialer for creating the one-click call queue.
Make your job easier. Don’t waste precious time by storing data separately into multiple software. Automate the process with seamless integrations. CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk, or CRM systems.
Getting started with new software can be frustrating when the time is running out. Therefore we support your onboarding process in person. Our team will show you around the CloudTalk interface and introduce you to our features.
You focus on your work. We have your back covered. Our support team works across several time zones, so there is always someone to contact. We guarantee only the best support. Wherever you are, anytime you need us.
We treat others the way we want to be treated. We embrace diversity and aim to respect everyone on the team as an individual. Lastly, we do not take ourselves too seriously.
How do free trials work?
Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.
How often can I change my billing plan?
Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.
How else can I use CloudTalk?
CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.
IT & Operations
Sales
Customer support
Company-wide
Software & Tech
Financial Services
Professional services
Education & E-learning
Remote teams
Business phone system
Calling for HubSpot
Small businesses
Medium & Large businesses
Zendesk
Pipedrive
Salesloft
