New feature AI Voice Agents

AI Voice Agent for Restaurants That Takes Orders, Books Tables, and Always Picks Up

Meet CeTe—your 24/7 AI voice agent for restaurants. It answers calls instantly, handles reservations, takes phone orders, and serves up menu info—so your team can enjoy a warm meal without juggling hotlines and hot plates.

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“Let me just abandon this table to answer that ringing phone”—said no hospitality pro ever.

Hungry callers don’t want to wait on hold. They want a quick reservation, today’s specials, or to place a pickup order without repeating themselves three times. But during peak hours, your team’s busy seating guests, plating dishes, and trying not to overcook the pasta.
Instead of relying on a basic restaurant answering service, bring in CeTe—an AI restaurant agent that never misses a call. It handles phone orders, confirms reservations, shares hours, and even follows up—so your staff can focus on service, not missed calls in the queue.

Guest Expectation

Typical Reality

“I want to book a table in seconds.”

Hosts are busy seating guests and can’t get to the phone.

“I need to place a pickup or delivery order fast.”

Calls pile up during peak hours—orders get delayed or missed.

 “I want answers after closing time.”

Service stops at 10 p.m., but the phone keeps ringing.

“I expect accurate menu info—specials, allergens, wait times.”

Staff scramble to answer, often giving rushed or incomplete details.

“I don’t want to be put on hold forever.”

Guests hang up, frustrated, when no one picks up.

“I’d love a friendly, consistent greeting every time I call.”

Tone depends on how stressed the staff is that shift.

Our AI Voice Agents Speak 60+ Languages, Including:

English
Spanish
German
French
Italian

Why CloudTalk AI Voice Agents?

Your Team Runs the Floor. CeTe Runs the Phone—Your AI Voice Agent for Restaurants

CeTe isn’t just automation—it’s a full-featured AI-powered virtual assistant for restaurants. CeTe handles high volumes of inbound calls with natural, human-like voice interactions. It takes reservations, answers common questions—without ever putting guests on hold.

Reservations? Solved.

CeTe can capture and confirm reservation requests, handle cancellations, and recover missed calls—day or night. It helps you avoid lost bookings and keeps your front-of-house operations flowing, even when your team is busy.

After-Hours Service? Solved.

Whether it’s midnight calls from late-night diners or early risers planning their morning meal, CeTe answers 24/7. Guests get a consistent, professional experience—even when your restaurant is closed.

Call Quality? Solved.

Backed by CloudTalk’s global voice infrastructure, CeTe ensures crystal-clear conversations, human-sounding, natural AI calls even for international guests who expect flawless communication.

Personalization? Solved.

CeTe integrates with your CRM to recognize repeat callers and tailor the experience—so return guests feel known, not queued. Personalized service at scale, no training required.

Let an AI Voice Agent Handle the Rush, Not Your Staff

Phones ringing nonstop during peak hours? Missed calls turning into missed diners? Guests calling after hours with no one to pick up?

Let CeTe handle them all. This virtual agent for restaurants automates repetitive requests, freeing your staff to be where they add the most value: delivering great customer experiences.

Boost efficiency, cut costs, and stop losing business to missed calls.

Nudge expiring offer

Riley, Sales Reminder Agent

Qualify a student lead

Avery, Course Inquiry Agent

Get a payment reminder

Casey, Payment Reminder Agent

Qualify a patient lead

Jordan, Healthcare Intake Agent

Qualify insurance lead

Taylor, Insurance Intake Agent

Accept updated terms

Quinn, T&C Acceptance Agent

Qualify legal inquiry

Drew, Legal Intake Agent

Get post-interview feedback

Jamie, Candidate Feedback Agent

Pre-screen a candidate

Skyler, Applicant Pre-screen Agent

Confirm account action

Morgan, Action Reminder Agent

Get a renewal reminder

Logan, Subscription Renewal Agent

Get CSAT after support

Morgan, CX Feedback Agent

Get NPS or demo feedback

Parker, Post-Sales Feedback Agent

Qualify a trial lead

Blake, Trial Signup Qualifier

Riley

Sales Reminder
Agent

Alex

Client
Sales / Marketing

Avery

Course Inquiry
Agent

Jamie

Client
Education / EdTech

Casey

Payment Reminder
Agent

Chris

Client
Financial Services

Jordan

Healthcare Intake
Agent

Taylor

Client
Healthcare

Taylor

Insurance Intake
Agent

Peter

Client
Insurance

Quinn

T&C Acceptance
Agent

Morgan

Client
Legal Services

Jamie

Candidate Feedback
Agent

Riley

Client
Recruitment / HR

Skyler

Applicant Pre-screen
Agent

Jamie

Client
Recruitment / HR

Morgan

Action Reminder
Agent

Taylor

Client
SaaS / Software & Apps

Logan

Subscription Renewal
Agent

Jamie

Client
SaaS / Software & Apps

Morgan

CX Feedback
Agent

Sam

Client
SaaS / Software & Apps

Parker

Post-Sales Feedback
Agent

Chris

Client
SaaS / Software & Apps

Blake

Trial Signup
Qualifier

Alex

Client
SaaS / Software & Apps

Keep the Tables Full, Even After Hours

Whether it’s a late-night booking, a question about tomorrow’s specials, or an early pickup order, CeTe has it covered—even when your staff has gone home. As your AI-powered virtual assistant for restaurants, it ensures no opportunity slips through the cracks.

24/7 coverage. Seamless service.

How to Set Up an AI Voice Agent for Restaurants With CloudTalk

  1. Request activation in your CloudTalk dashboard or through Support.
  2. Go to Dashboard > Voice Agents > Agents and add a new one.
  3. Pick your outbound number, set call limits, and adjust general info.
  4. Write prompts to shape tone, greetings, and how it handles reservations, phone orders, or menu FAQs.
  5. Select from natural AI voices, connect to your reservation system or CRM tools, and launch your AI restaurant agent.

Productivity for Healthcare Teams

Built for Restaurants That Can’t Afford Missed Calls

Give your team the tools to automate routine requests, reduce manual phone work, and focus on what matters—serving guests. With CloudTalk’s AI restaurant assistant, you handle more calls without burnout, no matter how busy the shift or season.

Smarter Outbound Calls

Dial less. Reach 10X more patients.

Follow up on no-shows, confirm pre-op instructions, or rebook overdue checkups—faster. CloudTalk’s AI Dialer, voicemail detection (available in Parallel Dialing mode), and healthcare AI voice agents help your team talk to 10X more patients and spend less time clicking through lists.

Responsive Inbound Support

Every call gets answered. No waiting.

From appointment scheduling to insurance FAQs, every call goes where it should—or gets answered automatically. Smart routing, call queues, and voice agents for healthcare ensure no patient is left waiting, even during peak hours or staff shortages.

Integrated Messaging & Follow-Up

No answer? No problem.

Follow up on missed calls, send visit prep, or share rebooking links—without picking up the phone. CloudTalk’s SMS and WhatsApp messaging, powered by your healthcare voice AI, helps your team stay connected while reducing no-shows and repeat dials.

“We’re seeing up to 80% fewer missed appointments since we started using CeTe. Our team no longer has to spend hours manually calling and reminding patients.”

Dentakay Clinic, International Dental Chain

80%

Reduction in missed appointments

35%

Increase in scheduling efficiency

Only Pay for What You Use

Launch for just €0.25/min. When you’re ready for more volume and more calls, we’ll tailor the pricing to match.

CeTe Voice Agent

0.25 / min

Increase call volume

Contains

  • Full control over final spending
  • Unlimited number of Voice Agents
  • Can handle 1 call at a time
  • English language only
  • Choice of all available LLMs
  • Choice of all voices (Deepgram/ElevenLabs)

Custom Agent

Contact us for tailor-made offer

Contains

  • Custom concurrent calls tailored to your volume needs
  • Volume-based pricing discounts (as low as $0.10 per minute)
  • Custom packages tailored to your needs
  • Premium private Slack channel with dedicated support team

Information

*Includes everything from CeTe Agent

Industry: All

All

Any

E-commerce

Education/EdTech

Finance

FinTech/FinServ

Healthcare

Home Services

HR Services

Insurance

Logistics

Managed Services & IT

Real Estate

Recruitment

Restaurants

Retail

SaaS / Software & Apps

Staffing

Telecom/Utilities

Travel & Hospitality

Call Direction: All

All

Inbound

Outbound

Integrations

Plug Into Every Tool Your Restaurant Runs On

CRMs, reservation systems, and ordering platforms. Get started instantly with 35+ built-in integrations, or expand further with Zapier, Make, or CloudTalk’s own workflow automation builder.

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AI Voice Agent for Restaurants—Everything You Need to Know

AI Voice Agent for Restaurants: What It Is and How It Works?

Definition of AI Voice Agents for Restaurants
An AI voice agent for a restaurant (also called an AI call agent) is a virtual receptionist that uses speech recognition and natural language understanding (NLU) to talk with guests over the phone. It automates routine tasks like:

  • Booking tables and managing waitlists
  • Taking phone orders for pickup or delivery
  • Answering menu questions (including allergens, specials, or hours)
  • Routing calls to staff when needed

Core Functionality in Restaurants
The core functionality of an AI voice agent in a restaurant setting is to ensure no call is missed and every guest receives accurate, consistent information. It:

  • Captures reservations instantly
  • Provides 24/7 call coverage
  • Handles repetitive requests without staff involvement
  • Integrates with reservation and ordering systems

How It Works
AI voice agents use a combination of speech recognition, NLU, and system integrations:

  • Speech Recognition → Converts spoken requests into text in real time, even with background noise from busy kitchens.
  • Natural Language Understanding → Identifies intent (reservation, menu info, order) and replies accordingly.
  • Multilingual Handling → Supports multiple languages to serve diverse communities or tourists.
  • Integrations → Connects with POS, reservation platforms, and CRMs for real-time accuracy.

How Is AI Used in Restaurants, and How Can I Apply It in Mine?

General Uses of AI in Restaurants
Restaurants use AI to improve efficiency, cut costs, and enhance guest experience. Examples include:

  • AI voice agents for handling calls and reservations
  • Predictive analytics for staffing and inventory
  • Smart ordering kiosks and chatbots for digital channels
  • Automated reminders to reduce no-shows

Practical Applications for Your Restaurant
You can apply AI in your restaurant by:

  • Using an AI phone agent to capture calls during peak hours
  • Offering 24/7 answering service after closing time
  • Providing multilingual support for international guests
  • Automating order confirmations and reminders to reduce cancellations

    Why Is an AI Voice Agent Worth It for Restaurants?

    Benefits of AI Voice Agents for Restaurants

    • Fewer missed calls → Every order and reservation gets captured
    • Lower labor costs → Reduces time staff spend on the phone
    • Better guest experience → Consistent, professional responses
    • 24/7 coverage → Guests can call anytime
    • Scalable → Handles spikes in call volume without hiring more staff

    Return on Investment
    An AI phone agent is worth the investment because it prevents revenue loss from unanswered calls, keeps operations lean, and ensures guest satisfaction during peak hours and beyond.

    What Are Examples and Best Practices for AI Voice Agents in Restaurants?

    Examples of Restaurant Use Cases
    Restaurants are already using AI voice agents to:

    • Confirm reservations automatically
    • Take phone orders for pickup or delivery
    • Share menu details, allergens, and specials
    • Answer FAQs about hours, parking, or directions
    • Provide after-hours support so no guest goes unanswered

    Best Practices for Implementation

    How Do I Create or Implement an AI Voice Agent for My Restaurant?

    Steps to Get Started with CloudTalk

    1. Request activation in your CloudTalk dashboard
    2. Go to Dashboard > Voice Agents > Agents and add a new one
    3. Choose an outbound number and adjust call settings
    4. Write prompts for tone, greetings, and call flows (e.g., reservations, menu questions)
    5. Select a natural AI voice and integrate with your POS or CRM
    6. Launch your AI restaurant agent in minutes

    What Key Features Should I Look for in an AI Voice Agent for Restaurants?

    Essential Features

    • Reservation handling with waitlist management
    • Phone order support for pickup and delivery
    • 24/7 availability for after-hours calls
    • Multilingual support for diverse communities
    • Integrations with POS, CRM, and reservation platforms

    Analytics to monitor call outcomes and improve scripts

    Why Does Natural Voice Capability Matter for Restaurant AI Agents?

    Importance of Natural Voice
    A realistic voice is critical for restaurants because it:

    • Creates a warm, human-like guest experience
    • Reduces hang-ups caused by robotic responses
    • Builds trust and professionalism on every call
    • Personalizes interactions for repeat customers

    Which AI Voice Agent Is Best for Restaurants (Including Small Businesses)?

    Choosing the Right AI Voice Agent
    The best AI voice agent for restaurants should:

    • Scale from small restaurants to large chains
    • Integrate seamlessly with existing systems (POS, reservations)
    • Offer flexible pricing for different restaurant sizes
    • Provide multilingual, natural-sounding conversation

    CloudTalk is designed to meet these needs, making it a strong choice for both small and growing restaurants.

    How Much Does an AI Voice Agent Cost for Restaurants?

    Typical Pricing Models

    • Per-seat pricing → Based on the number of agents or users
    • Usage-based pricing → Based on call volume or minutes
    • Tiered packages → More features for higher tiers

    For small restaurants, costs are affordable, with the option to scale as business grows.

    Which AI Voice Agent Integrates Best with Restaurant Systems?

    Key Integrations to Look For

    • POS systems → For orders and payments
    • Reservation platforms → To manage bookings in real time
    • CRMs → To keep guest history and preferences
    • Messaging tools → For SMS/WhatsApp confirmations

    CloudTalk offers 35+ built-in integrations, plus Zapier/Make for custom workflows.

    Frequently Asked Questions

    About AI Voice Agents for Healthcare

    How does CloudTalk compare to other AI voice agent platforms?

    CloudTalk stands out by focusing on restaurants and SMBs. Unlike generic providers, it offers an AI voice agent for restaurants with 24/7 coverage, multilingual support, and seamless integrations with reservation and ordering systems.

    What are the key features of CloudTalk’s AI voice agent?

    The Intelligent Voice Bot for restaurants includes reservation handling, phone ordering AI, multilingual support, CRM/POS integrations, and analytics to optimize every guest interaction.

    What is CloudTalk’s AI voice agent?

    CloudTalk’s solution is an AI restaurant assistant that works as a virtual receptionist for restaurants, automating reservations, orders, FAQs, and after-hours calls.

    Does CloudTalk offer a free trial for its AI voice agent?

    Yes—restaurants can try CloudTalk’s AI voice service free and see how it handles live calls like reservations, menu questions, and late-night orders.

    We already have a support team—why add CloudTalk AI voice agents?

    Even strong teams miss calls during rush hours. An automated restaurant agent reduces pressure by handling repetitive requests and freeing staff to focus on in-person guests.

    Is CloudTalk’s AI voice agent secure and compliant?

    Yes. Every AI phone handling solution call is encrypted and fully compliant with global data protection standards, so restaurants can operate confidently.

    Can I customize CloudTalk AI voice agents for my workflows?

    Absolutely. You can adapt scripts, greetings, and call flows to fit your brand, making CloudTalk the best AI voice agent for restaurants of any size.

    Can CloudTalk AI voice agents integrate with our current tools?

    Yes. CloudTalk connects with CRMs, POS, and reservation platforms, making it a natural fit for a restaurant call center setup.

    How quickly can we get started with CloudTalk AI voice agents?

    Setup takes minutes. Restaurants can launch an AI for restaurant solution with guided onboarding and simple workflows.

    What if CloudTalk’s AI voice agent says something off-brand?

    You’re in control. Scripts and prompts can be updated anytime, so your AI-powered virtual assistant for restaurants always reflects your brand voice.

    What happens if CloudTalk’s AI voice agent gets stuck?

    If the AI restaurant agent can’t handle a request, it routes the call to your staff to ensure no guest is left waiting.

    Can CloudTalk AI voice agents filter spam calls or voicemails?

    Yes. CloudTalk’s voice automation for restaurants filters out spam and robocalls, saving staff time.

    Will I need technical help to use CloudTalk AI voice agents?

    No—CloudTalk is built for simplicity. Any restaurant can set up a restaurant virtual receptionist without coding or IT expertise.

    Ready to Put Your Team to the Test?

    Can AI do it better? Try a free call and find out.