Looking for the best Aircall alternative?

Are you looking for a call center solution that will help you boost your sales team or customer support performance? Have you tried other phone systems before and they let you down? CloudTalk is an aircall alternative used by 1,000+ companies worldwide.

Try any plan free for 14 days. No hidden fees. No surprises. No commitments. Guaranteed latency.

Aircall vs CloudTalk - Call center software

CloudTalk vs Aircall. See why businesses made the switch.

Here’s a comparison chart for you to see differences between Aircall vs CloudTalk

 
cloudtalk
Aircall
Monthly billing
 
  Annual billing only
Price (per user/ per month)
$10 - $35
$30 - $50
Price (per 10 users/ per month)
$100 - $350
$300 - $500
Price (per 50 users/ per month)
$500 - $1 750
$1 500 - $2 500
Reliability
9 globally distributed data centers
7 global data centers
High quality calls
 
 
Minimum number of users per account
1
3
Maximum number of callers in queue
unlimited
5
Call queues
 
 
Open API
 
 
Call center analytics
 
 
Call recording
 
 
Voicemail
 
 
Productivity features (call tagging, comments, after-call work etc.)
 
 
IVR
 
 
Smart call routing
 
 
Click to call extension
 
 
Porting an existing number
 
 
Unlimited analytics history
 
 
Automated callback
 
 
Dedicated account & onboarding manager
 
 
Access to API developer support
 
 
Sentiment analytics
on request
 
Speech to text
on request
 
 

Comparison data is based on an analysis from Q3, 2019.
Comparing CloudTalk Essential vs Aircall Essentials plan paid annually.

 

Communication in customer service or sales is essential for all businesses. To make it more efficient, use powerful CRM, e-commerce or helpdesk integrations.

 

To boost the team results, monitor the most important KPIs. CloudTalk offers detailed statistics and calls monitoring to track and optimize team performance.

 

Searching for a call centre solution with high-quality calls? Thanks to custom-built global infrastructure interconnected with the largest telco providers in the world, CloudTalk is a top partner to provide high-quality calls, speed and reliability.


#1 Rated call center software

Based on 200+ reviews on 6 independent software marketplaces & platforms


CloudTalk Business phone system

Phone system that fits your business growth

Make and receive calls using a phone system to make your support more smooth and sales smarter. CloudTalk team will help you to optimize your phone experience to grow your business faster with awesome customer satisfaction.

Use powerful integrations

Improve your customer experience and performance of your sales team. Integrate CloudTalk with the most popular CRM, helpdesk or e-commerce platforms such as Pipedrive, Hubspot, Help Scout or Shopify.

  • Make your communication faster and more personalized.
  • Have always up-to-date information in one place.
  • Boost your team performance by tracking smart metrics.
  • Have always up-to-date information about your clients across all your platforms.
Integrate your call center software with business tools

Even more benefits

Here are three reasons to consider CloudTalk

Benefit - Best customer support
Passionate customer support
If any problem or question occurs, our passionate team is ready to help you. Many clients agreed, that the personal approach is something, what set us apart from our competition.
Benefit - Smart productivity features
Smart productivity features
Reduce waiting time of your calls, get easy insights into your calls, make tag and notes and collaborate within your team.
Benefit - Smart automations
Smart automations
Our automation and self-service features allow you to focus on business rather than doing manual repetitive jobs.
1000+ satisfied clients have benefitted from our call center software

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Improve your contact center with CloudTalk