Looking for the seamless Aircall alternative?

CloudTalk is a budget-friendly choice for businesses of any size. Enjoy crystal clear calls with a reliable software solution. There is no annual contract to tie you down. We also don't require a minimum of 3 users.

Plans start at $25/month. No contracts. No minimum number of users.

Aircall vs CloudTalk - Call center software
Hundreds of businesses have already switched to CloudTalk. It is rated the best Aircall alternative on G2 for 2021

Compare CloudTalk vs Aircall. Migrate hassle-free.

Compare Aircall vs CloudTalk and see whether CloudTalk might be a good fit.

 
cloudtalk
Aircall
Monthly billing
 
  Annual billing only
Price (per user/ per month)
$25 - $40
$30 - $50
Price (per 10 users/ per month)
$250 - $400
$300 - $500
Price (per 50 users/ per month)
$1 250 - $2 000
$1 500 - $2 500
Reliability
9 globally distributed data centers
7 global data centers
High quality calls
 
 
Minimum number of users per account
1
3
Maximum number of callers in queue
unlimited
5
Call masking
 
 
Open API
 
available only in custom plan
Call center analytics
 
 
Call recording
 
 
Voicemail
 
 
Smart dialers (power dialer, predicitve dialer, smart dialer)
 
offers only power dialer option
IVR
 
 
Smart call routing
 
 
3-way calling
 
 
Porting an existing number
 
 
Unlimited analytics history
 
 
Automated callback
 
 
Dedicated account & onboarding manager
 
 
Access to API developer support
 
 
Sentiment analytics
on request
 
Speech to text
on request
 
 

Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Aircall Essentials plan paid annually.

Main benefits

Still not sure whether to choose us? Take a deeper look into what we offer.

Automatic data transfer: Aircall to CloudTalk

With CloudTalk's migration tool, you can upload your Aircall data with a single click. Switching has never been easier. We transfer the following:

✓ Complete customer contact information

✓ Agents/users

✓ Call history

Aircall Alternative CloudTalk
CloudTalk Analytics for Call center

Top-class functions

We assure you that you always have what you need right on hand, within one efficient and user-friendly interface. Benefit from powerful CRM, e-commerce, or helpdesk integrations. Utilize our 50+ advanced calling tools.

CloudTalk allows discovering your interaction quality through call monitoring, calling locally from anywhere with the International numbers option, and creating a sophisticated IVR menu through Call flow designer.


Curious how does it look inside CloudTalk? Take a closer look   

 

Rich portfolio of features

Besides automation, CloudTalk offers 50 + advanced tools to enhance your services. Let your agents handle the most suitable cases with Skill-based routing.

Choose custom music and Personalized greetings based on specific situations. Another handy feature, Agent status, enables your employees to set up their availability. It distinguishes which agent is unoccupied at the given moment.

CloudTalk Analytics for Call center
Realtime customer overview

Seamless data overview

Track your performance directly in CloudTalk software. Follow complex statistics and gain straightforward information on your calls and agents. You can also use the Call Center Dashboard to monitor real-time activities.


#1 Rated call center software

Based on 400+ reviews on 6 independent software marketplaces & platforms


More benefits

Here are three additional reasons to consider CloudTalk

Benefit - Best customer support
Rich server infrastructure
We have built relationships with telco partners all across the world. That's why you will always have a strong connection via the best possible call routes. CloudTalk is also a registered operator in multiple countries.
Benefit - Smart productivity features
Passionate customer support
If any problem or question occurs, our well-trained team is at your hand. Always ready to help. Many clients agreed that the personal approach is something that sets us apart from our competition.
Benefit - Smart automations
Fit for your business growth
CloudTalk turns mediocre support into a smooth experience. We help you optimize your customer service in order to grow your business faster. Build awesome relationships. Gain clients' trust and empower satisfaction.
1000+ companies chose CloudTalk as their call center software

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