Klenty presents itself as “ALL IN on AI,” offering much more than just a sales dialer. Its Dial IQ tool comes packed with automation, integrations, and AI-driven insights designed to optimize sales outreach. But how well does it stack up?
While Klenty streamlines sales engagement, its dialer features may not be the first choice for every team. If you’re considering Klenty for your calling needs, it’s important to understand what it offers—and what it doesn’t. Keep reading to find out if it’s the right fit for you!
Key Takeaways:
- Klenty’s dialer monthly pricing starts at $35 per user/month for the Basic Plan and $99 per user/month for the Advanced Plan, with AI-driven add-ons available at $40 per user/month.
- Klenty excels with its Power and Parallel Dialers, AI-driven automation, and CRM integrations for streamlined outreach. While strong in automation and call recording, it lacks a mobile app and has limited calling minutes.
- While a strong sales engagement platform, businesses prioritizing high-volume calling may find alternatives such as CloudTalk a better fit. It offers unlimited calling minutes in the US and Canada for its lower-tier plans, a mobile app, and AI features from $9/user/month.
Looking for a Dialer That Won’t Empty Your Wallet?
Overview of Klenty’s Dialer Plans and Pricing
Klenty offers multiple pricing plans, each catering to a different use case based on your team size, feature, and integration requirements. Below, we’ll briefly discuss the specifics. The main Klenty packages consist of:
Feature
Basic
Advanced
Annual Price
$35/user/month
$99/user/month
One-click Dialer
Call Recordings
CRM Integration
Power Dialer
Parallel Dialer
AI Voicemail Detection
Outbound Minutes (US/Canada)
0
2000 minutes
AI Automatic Outcome Detection
As an add on ($40/user/month)
As an add on ($40/user/month)
AI Call Field Capture
As an add on ($40/user/month)
As an add on ($40/user/month)
AI Topic Detection
As an add on ($40/user/month)
As an add on ($40/user/month)
AI Live Transcription
As an add on ($40/user/month)
As an add on ($40/user/month)
AI-Based Coaching Filters
As an add on ($40/user/month)
As an add on ($40/user/month)
AI Next Step Identification
As an add on ($40/user/month)
As an add on ($40/user/month)
Best For
Small teams or startups needing basic calling features at an affordable price.
Growing teams that need more advanced dialing tools and additional call minutes.
Get the Best of Advanced Dialing + AI at a Fair Price
Basic Plan
Klenty’s Basic Plan is the most affordable option, designed for small teams or businesses just starting to incorporate a dialer system. It includes essential features like one-click dialing, call recordings, and CRM integration, making it an ideal entry-level solution for basic sales operations.
KEY FEATURES:
- One-click Dialer
- Call Recordings
- CRM Integration
- Basic Incoming Call Routing
- Reports
Advanced Plan
The Advanced Plan is tailored for growing teams that require more advanced features, such as Power Dialer, Parallel Dialer, and AI voicemail detection. This plan is a good choice for businesses looking to scale their outreach efforts.
KEY FEATURES:
- Power Dialer
- Parallel Dialer
- 2000 Minutes (US/Canada)
- AI Voicemail Detection
- Advanced Incoming Call Routing
AI-Based Coaching (Add-On)
Klenty’s AI-Based Coaching add-on is an optional upgrade that provides additional AI-driven insights to help improve call outcomes. This feature offers automatic outcome detection, live transcription, and AI-driven call coaching, helping sales teams improve their strategies and performance.
KEY FEATURES:
- AI Outcome Detection
- AI Call Field Capture
- AI Topic Detection
- AI Live Transcription
- AI-Based Coaching Filters
- AI Next Step Identification
Dial Smarter & Close Deals Faster With AI
CloudTalk vs. Klenty: Which Dialer Wins for Your Team?
Choosing the right dialer for your business is like picking the ingredients for a recipe. If you use the wrong ones, the dish might not turn out as expected. Similarly, selecting the best dialer can make a big difference in your sales performance.
Let’s compare CloudTalk and Klenty so you can find the perfect “ingredient” for your business success.
Short Overview of CloudTalk’s Plans and Pricing
CloudTalk has 4 pricing plans on offer, ranging in price from 19 to 49 per user/month, with an exception for the custom pricing plan, which lets you tailor your solution to your unique business needs. Here’s a breakdown of CloudTalk’s plans:
- Lite (Only for NA and LATAM): CloudTalk’s most affordable plan, ideal for small businesses that need basic call handling without advanced automation. It includes essential features to manage inbound and outbound calls efficiently.
Key Features: Unlimited Calling Within the US & Canada, Call Recording (1-Month Storage), Business SMS, Softphone Apps (Desktop & Mobile), Basic Call & SMS Analytics.
Price: 19 per user/month - Essential: A step up from the Lite plan, Essential is designed for scaling SMBs that require automation and better call management. It provides real-time analytics, workflow automation, and advanced routing capabilities.
Key Features: Unlimited Storage for Call Recordings, Workflow Automation, IVR, CRM & Helpdesk Integrations, Unlimited Ring Groups.
Price: 29 per user/month - Expert: CloudTalk’s feature-packed plan for growing MMBs, enterprises, or any team that requires advanced calling capabilities. This plan helps customer-facing departments streamline outreach and improve performance.
Key Features: Unlimited Outbound Domestic Calls (Landline & Mobile), Power Dialer, Smart Dialer, VIP Queues, Call Monitoring
Price: 49 per user/month - Custom: CloudTalk’s ultimate plan for the most demanding of companies, tailored perfectly to their particular business needs. This plan allows you to do it all, from coordinating teams to conquering the world’s many markets.
Key Features: Custom Onboarding, Unlimited Outbound Calls with Flat Rates, Enterprise-Level Security, Developer Support
Price: Varies based on features, number of users, etc.
CloudTalk Vs. Klenty’s Dialer: Direct Comparison
Feature/Aspect
CloudTalk
Klenty
Unlimited domestic calling within US & Canada
2000 minutes of calling credits within US & Canada
CloudTalk Vs. Klenty’s Dialer Pricing: Key Takeaways
Based on our comparison between CloudTalk’s and Klenty’s dialer software pricing and plans, we can glean several insights. These include:
- Pricing: CloudTalk starts at 19/user/month, offering a more budget-friendly option for teams. Klenty, on the other hand, starts at $35/user/month for its Basic Plan, with a higher cost for its Advanced Plan ($99/user/month).
- Outbound Calling: CloudTalk’s lower-tier plans include unlimited calling in the US and Canada. In contrast, Klenty’s Advanced Plan provides only 2000 minutes for outbound calls at $99/user/month.
- Mobile App: allows you to manage calls and customer interactions on the go, keeping your team productive even when out of the office. Unfortunately, Klenty does not offer a mobile app, limiting remote teams’ flexibility.
- AI Features: CloudTalk offers AI features like Topics Extraction and Call Transcription as add-ons from $9, while Klenty’s AI coaching add-on starts at $40/user/month.
The power dialer has been a game-changer for managing our call volume. Since we implemented the feature, about 90% of our agents are using it to automate dialing, saving time. The power dialer makes handling both new and old leads easier. It’s been crucial for our growth—our call volume has seen a 2.5X increase in just 8 months.
Ahmed A., Data Management and Reporting Specialist at Dentakay
Discover the Future of Conversations
Klenty’s Dialer Best Features
As we’ve discussed, Klenty offers a range of powerful features to streamline your sales process. However, there are a few that rise above the rest. Based on what we’ve seen, Klenty’s dialer’s top 3 features include:
- Multi-Mode Dialing: Allows you to use either the Power Dialer to dial an entire list with one click or the Parallel Dialer to call up to 5 prospects simultaneously.
- Automatic Voicemail Drop: Leaves pre-recorded voicemails automatically, saving time and increasing callback rates.
- AI-Powered Features: Klenty uses AI for call transcription and summarization, automatically updating CRM notes to streamline follow-ups and improve sales performance.
Klenty’s Dialer Pros & Cons
Based on user reviews, we can make several conclusions regarding Klentyl’s dialer’s strongest and weakest aspects. These include:
Discover a High-Quality Dialer Solution That Doesn’t Break the Bank
In summary, Klenty offers a solid range of features, including Power Dialer, Parallel Dialer, and AI-powered features. However, if you’re looking for an affordable, dialer-first solution that integrates seamlessly with your communication system, you may want to consider other alternatives like Cloudtalk.
CloudTalk offers lower-tier plans with unlimited calling in the US and Canada, a mobile app for productivity on the go, and AI tools at a more competitive price. With over 160 international numbers and crystal-clear call quality, CloudTalk is the ideal choice for growing SMBs looking to streamline their calling operations.
50% Off Your First Month—Unlock the Best Dialer Deal!
