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Nextiva vs Vonage
Want to grow your business with the right VoIP platform? Then dive into our Nextiva vs Vonage showdown and see how each stacks up against CloudTalk for pricing, features, automation, and call quality. Discover which call center supports scale and brings more value for less money.
Nextiva vs Vonage and How They Compare to CloudTalk
8 companies
Can’t decide? Our experts will show you which VoIP platform gives you more for less.
NEXTIVA VS VONAGE COMPARISON
Nextiva vs Vonage Comparison:
Who Leads in Pricing?
Swipe to see the winner
Nextiva
Nextiva pricing ranges from $17.95 to $67.95 per user/month and you can choose from four tiers: Essential, Professional, Enterprise, and Ultimate. While affordable upfront, features like call recording or Vonage integrations require upgrades.
Vonage
Vonage pricing ranges from $19.99 to $39.99 per user/month, and you can pick from these plans: Mobile, Premium, and Advanced. While competitive upfront, features like CRM syncing and analytics are gated behind higher tiers or paid extras.
Vonage vs Nextiva Comparison:
Which One Offers Higher Call Quality?
Swipe to see the winner
Nextiva
Nextiva also delivers reliable quality across the U.S. and Europe. Its enterprise-grade infrastructure includes six U.S. data centers, offering 99.999% uptime. Most Nextiva reviews mention stronger domestic than international stability.
Vonage
Vonage delivers reliable quality in NA and Europe. Some Vonage reviews mention weaker performance in Asia and South America unless you go for premium CCaaS plans. However, in general, Vonage suits global teams better than Nextiva.
Nextiva vs Vonage Automation:
Who Helps Your Teams Dial & Work Faster?
Swipe to see the winner
Nextiva
Nextiva boasts automation tools like call flows, auto-attendants, and CRM triggers. However, Nextiva features like click-to-call and call recording require upgrades. They help increase outbound volume but add setup time and costs.
Vonage
Vonage offers automation tools such as click-to-call and power dialers, but only in higher-tier plans. While these Vonage features boost outbound productivity, they often require extra setup or support to configure correctly.
In order to determine which solution performed better with regard to customer satisfaction, we explored ratings and reviews on established portals — G2 and Capterra.
Not convinced?
Meet CloudTalk!
CloudTalk is the ultimate call center solution for scaling teams. We’re proud to be ranked 3rd among the top 30 HubSpot integrations by G2 Industry Leaders.
CloudTalk also natively connects with CRMs like HubSpot. If you want to grow your SMB fast, stay within budget, and get the most out of the tools you already use, we’re a no-brainer.
How CloudTalk compares to Nextiva and Vonage
Vonage’s pricing is complex, and you need to upgrade quickly. Nextiva starts at a lower price, but advanced tools hide behind higher plans. CloudTalk offers clear pricing and features like Call Recording or Number Porting from Nextiva and Vonage from the start.
Talking call quality, Vonage and Nextiva are decent, but mainly in the U.S. CloudTalk ensures crystal-clear quality on a global scale, and International Numbers for 160+ countries, so you can go global from anywhere.
With 1300+ positive CloudTalk reviews on G2, and 4,000+ happy clients around the world, it’s the best virtual call center for fast-growing SMBs.
Features for Better Team Performance
CloudTalk makes your teams faster. Our Smart Dialer and Power Dialer cut manual load, enabling reps to connect more leads in less time.
Need intelligent insights? Use AI Voice Agents, Sentiment Analysis, AI Smart Notes, and Call Tags to bring new insight into every call. Moreover, Real-time Dashboard, Skill-Based Routing, and multi-level IVR ensure that your customers reach the right agent at just the right time.
But that’s far from all. CloudTalk offers 100+ powerful features, each helping your business grow rapidly, while staying within budget.
Seamless Integration with Your Favorite Tools
CloudTalk supports 35+ major CRMs, optimizing the ways your teams work. Key integrations, such as HubSpot, Salesforce, and Pipedrive, sync data automatically and keep it in one place.
Helpdesk suites like Zendesk and Intercom connect just as easily, so your support teams can serve clients without switching platforms. Everything updates in real-time,your teams save time, make fewer errors, and handle more calls with less effort.
Advantages and reviews of CloudTalk
Still not convinced? Our results speak for themselves
14 days of free trial
There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.
24/7 Customer Support
Our dedicated customer support team always puts a smile on your face by answering your questions promptly.
Set up in less than 5 min.
Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.
9 globally distributed centers
Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.
G2 Reviews proof
The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals.
Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.
CloudTalk has grown on us from the very first moment. It’s a part of our daily workflow. Everyone in the company finds uses for it. From sales to support or onboarding. Without CloudTalk, we wouldn’t provide such outstanding service.
G2 ranked us among the Top 50
Customer Service Products for 2024.
Frequently asked questions
Everything you need to know about the product and billing.
What is Vonage?
Vonage is a call center phone solution for business communication. Vonage voice over IP plans include CRM sync, AI tools, and add-ons like dialers.
What are the disadvantages of Vonage?
Vonage locks key tools behind upgrades. Its call quality is decent, but Vonage competitors offer more value and higher reliability on a global scale.
What is Nextiva?
Nextiva is a VoIP and business communications platform. It offers call flows, CRM triggers, and voice AI capabilities.
What are the disadvantages of Nextiva?
Nextiva integrations and automation tools require higher-tier plans, meaning there are better Nextiva alternatives for lean SMBs.
How much does Nextiva cost per month?
Nextiva pricing starts at $17.95 per user per month, making it a more affordable option than companies like Vonage.
What are the similarities between CloudTalk and Vonage?
While both are call center phone platforms, CloudTalk delivers much more in terms of integrations, analytics, and Calling Intelligence.
What are the main differences between CloudTalk and Nextiva?
CloudTalk is a fierce Nextiva competitor, offering key call center features like Call Recording or Click-to-Call by default. With Nextiva, these require upgrades.
What are the key benefits of using CloudTalk?
CloudTalk improves inbound and outreach with AI, Real-Time Analytics, and CRM sync—ideal for SMBs looking for a global call center solution.
What are CloudTalk’s key features?
CloudTalk’s key call center features are Call Flow Designer, Power Dialer, Multi-Level IVR, AI Voice Agents, and deep Analytics—making it a standout among Nextiva alternatives.
Is CloudTalk safe to use?
Yes. CloudTalk is safe to use, complies with international security standards, and encrypts all communications for safe global business calling.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
So, who is the overall winner
of the best VoIP alternative?
We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today
