Unlimited concurrent calls
CloudTalk does not limit your concurrent calls. You can handle as many inbound and outbound calls as you like, all at the same time.
Maximize the efficiency of your customer support with unlimited concurrent phone calls without negatively impacting call quality.
CloudTalk’s Unlimited Concurrent Calls feature can help you serve as many customers as you wish based on your capacities. For example, if you have 10 available agents, you can make 10 concurrent calls.
- This feature is particularly useful during busy hours when most client calls come in to the call center. You can minimize the number of customers on hold waiting to talk to a live agent.
- We will never limit the number of concurrent outbound calls in your telemarketing campaigns. You can call as many clients as you wish based on the number of available agents.