11 Best Softphones for Mac: Complete Guide for 2025

The only thing worse than a listicle is a long intro to a listicle. So let’s get to it: The best softphones for your Mac.

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Softphone for Mac Comparison Table (2025)

CloudTalk—Best for International Teams & Mac-Friendly Scaling

Softphone software for Mac that’s built for growth: CloudTalk delivers a top-tier Mac softphone application with global reach, deep CRM integrations, and voice-AI features designed for modern sales and support teams.

What it is:

CloudTalk is a cloud-native VoIP platform designed for teams making lots of calls—especially those with international coverage, remote/hybrid workforces, or sales/CS workflows. Its Mac client lets users place and receive calls directly from macOS, paired with a browser-based dashboard.

Best for:

Key features:

Integrations:

Supports dozens of CRMs, help desks, and productivity tools, including Salesforce, HubSpot, Pipedrive, Zendesk, Freshdesk, Intercom, Copper, Zapier, Make, and Microsoft Teams. Automate workflows, sync contacts, and get click-to-dial inside your existing tools—which Mac users love because everything just works.

Customer Service

Most users highlight quick onboarding and helpful support, though some report slower responses depending on region or plan.

G2 Rating

CloudTalk scores 4.4/5 on G2 across 1,600+ reviews, making it one of the highest-rated softphones for Mac teams. Users consistently praise call quality, integrations, analytics, and the intuitive interface.

Pricing

OpenPhone—Best for Small Teams Who Want Simple Calling & Texting on Mac

Softphone software for Mac that’s modern, lightweight, and built for teams who rely heavily on texting. OpenPhone (now renamed Quo) delivers a clean Mac softphone app with shared numbers, fast setup, and strong US/Canada calling.

What it is:

OpenPhone is a VoIP softphone app designed for startups and small teams who need calling + texting inside a simple interface. The Mac app mirrors iMessage-style simplicity, making it easy to manage conversations, shared inboxes, and basic call workflows.

Best for:

Key features:

Integrations:

OpenPhone integrates with HubSpot, Slack, Gmail, Zapier, Salesforce (via Zapier), and thousands of additional tools via workflow automations.

Customer Service

Live chat support is responsive for most users, though support response time may vary depending on plan tier. Documentation is beginner-friendly, which suits their SMB audience.

G2 Rating

OpenPhone averages around 4.6/5 on G2, with users praising its simplicity, texting capabilities, and shared inbox features.

Pricing

Bria—Best for Teams That Need Just the Basics (SIP Calling Only)

Bria is a minimalist softphone for Mac designed for teams who just need standard SIP calling without extra features. It’s lightweight, inexpensive, and works well if your business already uses a PBX or VoIP provider.

What it is:

Bria is a SIP-based softphone app for macOS that provides essential calling features like call transfer, call history, and basic integrations. It’s built for teams who want the simplest possible Mac softphone experience.

Best for:

Key features:

Integrations:

Bria integrates with certain SIP providers and supports basic CRM click-to-dial via add-ons, but lacks the deeper integrations found in modern VoIP platforms.

Customer Service

Support varies depending on plan level. Basic users rely primarily on documentation; priority support is reserved for higher-tier business plans.

G2 Rating

Bria generally scores around 4.0/5 on G2, with users praising reliability but noting its lack of modern collaboration features.

Pricing

Zoiper—Best for PBX-Heavy Setups & Custom SIP Configurations

Zoiper is a long-standing SIP softphone for Mac built for businesses that still rely on PBX systems, on-premise telephony, or highly customized VoIP setups. It’s flexible, technical, and ideal for teams that want granular control rather than modern cloud features.

What it is:

Zoiper is a cross-platform SIP softphone designed to connect directly to existing PBX or VoIP systems. It focuses on secure calling, low resource usage, and compatibility with older or highly customized telephony environments.

Best for:

Key features:

Integrations:

Zoiper supports basic CRM click-to-dial and PBX integrations, but almost all advanced automations require configuration on the PBX side—not in Zoiper.

Customer Service

Zoiper’s support is mostly documentation-based unless users upgrade. Setup help, troubleshooting, and PBX configuration are often community-driven or handled by internal IT teams.

G2 Rating

Zoiper typically sits around 4.1/5 on G2. Reviewers like the flexibility but consistently mention UI issues and complexity.

Pricing

Linphone—Best for Teams Wanting Open-Source Flexibility

Linphone is an open-source softphone for Mac that’s ideal for technical teams, developers, or privacy-focused organizations that want full SIP flexibility without vendor lock-in. It’s powerful, customizable, and totally free—but not the most polished option.

What it is:

Linphone is an open-source SIP softphone available on macOS, offering voice calls, video calls, messaging, file sharing, and push notifications. It’s designed for teams wanting control and configurability rather than a modern, guided SaaS experience.

Best for:

Key features:

Integrations:

Linphone does not offer native CRM or help desk integrations; all customization depends on your SIP backend or custom development.

Customer Service

The open-source version offers community-based support only. Paid commercial licenses include onboarding, developer help, and optional branding—but you must contact sales to access it.

G2 Rating

Linphone doesn’t have a large presence on G2, but user sentiment generally highlights its flexibility and customizability while noting UI and support limitations.

Pricing

GoTo Connect—Best for Contact Centers Using PBX-Style Routing

GoTo Connect blends VoIP with PBX-like controls, making it ideal for teams needing call queues, auto-attendants, and more traditional routing flows. As a softphone for Mac, its desktop app is stable and includes voicemail-to-email, business hour settings, and CRM integrations like Salesforce and Zendesk. It’s also a useful reference point if you’re comparing tools after learning what a softphone is.

RingCentral—Best for Teams That Still Use Desk Phones

RingCentral supports both hardware phones and a Mac softphone interface, helping legacy teams transition into hybrid cloud calling. It offers voicemail transcription, IVR menus, SMS/MMS (limited), and basic analytics, making it comparable to many VoIP softphone for Mac competitors. Mac users can also explore alternatives when reviewing softphone vs hardphone.

Telephone—Best for Solopreneurs Who Just Need Calling

Telephone is a super-simple mac softphone application that lets users make and receive calls through a SIP provider. It’s fast, lightweight, and 100% free, but extremely limited—no texting, no analytics, no shared numbers, and no team functionality. Great for individuals who need a simple calling tool without the full complexity of business phone software for Mac.

Phone.com—Best for HIPAA-Compliant Calling

Phone.com offers HIPAA-friendly calling, call routing, and essential call management inside a simple Mac-compatible softphone ecosystem. It includes call logs, call blocking, and 24/7 support, but locks many tools—SMS, voicemail transcription, call recording—behind higher-tier plans. It’s often compared to other virtual phone app for Mac options, though its feature set is more old-school.

8×8—Best for Global Omnichannel Teams

8×8 supports unlimited calling to 48 countries and offers voice, video, messaging, and contact center capabilities in a single system. Its Mac app integrates with CRMs, handles skills-based routing, and supports omnichannel workflows, giving it the feel of a more advanced mac VoIP client. Larger teams comparing options alongside calling software for PC may also find similar cross-platform capabilities.

MightyCall—Best for Simple, Budget-Friendly Virtual Calling

MightyCall is a lightweight VoIP system offering toll-free numbers, basic routing, and simple calling tools for small businesses. It runs on Mac through a web app and desktop app, and it’s a clean alternative for teams looking for a cloud calling app for Mac without extra complexity. It’s a good entry-level option if you’re exploring early-stage VoIP tools before upgrading to something more advanced.

Key Features to Look for in Softphone Software for Mac

Choosing the right softphone software for Mac isn’t just about making calls—it’s about finding the features that help your team work faster, stay organized, and maintain high-quality conversations. Here are the essentials every Mac user should look for:

Seamless Calling: Make, Receive & Transfer Calls Effortlessly

A great softphone for macOS should let you jump between outbound calls, inbound calls, and warm transfers without lag. Mac users rely on smooth UI/UX, so look for apps with low CPU usage and instant call handling.

Call Recording for Training & Compliance

Whether you’re coaching reps or backing up important conversations, call recording is non-negotiable. Look for systems that store recordings securely and make them easy to search—especially if you’re scaling into a cloud-based phone system.

Integrations With Your CRM & Daily Tools

The best business phone software for Mac should sync directly with platforms like Salesforce, HubSpot, Zendesk, or Slack. Native integrations eliminate manual logging and let Mac teams keep everything inside their existing workflow.

Voicemail Transcriptions to Save Time

Mac users love speed—and voicemail transcriptions help you scan messages instantly instead of replaying audio. This is especially helpful for sales and support teams juggling high call volumes.

IVR (Interactive Voice Response) for Routing Calls Smarter

IVR helps you direct callers to the right team or department automatically. If you rely on structured routing, look for a provider with flexible, no-code IVR builders similar to those you’d expect from cloud telephony systems.

Call Waiting & Do Not Disturb Mode

These tools help you manage multitasking: put callers on hold, prevent interruptions, or queue calls during peak hours. They’re especially important for Mac users working in fast-paced inbound or hybrid roles.

Local & Toll-Free Numbers

Whether you’re serving customers nationwide or expanding internationally, the ability to buy local or toll-free numbers matters. If you need broader coverage, look for providers offering strong global support or options through a sip softphone for Mac setup.

Analytics & Reporting to Improve Performance

Good data equals better decisions. Look for dashboards that show call volume, missed-call rates, rep performance, and customer trends—a must-have if you’re scaling or combining Mac softphones with other team tools.

Pros and Cons of Using Softphone Software for Mac

How to Choose the Right Softphone Software for Mac

Identify Your Core Requirements First

Before comparing platforms, determine which capabilities matter most: calling reliability, routing options, analytics, or integrations. This prevents you from choosing a tool that looks good on paper but doesn’t match your daily workflow. A quick refresher on what a softphone is can help solidify your must-haves.

Set a Realistic Budget

Softphone pricing ranges widely depending on features, support, and number availability. Decide how much you can spend per user and whether annual billing or volume discounts matter.

Evaluate Mac Compatibility and Interface Quality

Some platforms are built for macOS; others are adapted versions of Windows-first apps. Prioritize tools with stable Mac clients, clean UI, and low CPU usage—especially if your team works across multiple devices.

Look for Native Integrations With Your Existing Tools

A strong softphone for mac should connect seamlessly with your CRM, help desk, and communication stack. Check for official integrations with Salesforce, HubSpot, Zendesk, Slack, or your preferred tools to avoid manual data entry and workflow friction.

Review Third-Party Ratings and User Feedback

Use verified sources like G2 or Trustpilot to confirm call quality, reliability, and support responsiveness. Look for patterns—recurring issues usually indicate real limitations.

Test the Experience With a Free Trial

A trial lets you validate call quality, UI responsiveness, reporting accuracy, and integration behavior on your specific macOS setup. Treat this step as mandatory—not optional.

Confirm Scalability and Number Availability

If your business grows or expands into new regions, you’ll want flexible Mac softphone application options for purchasing local or toll-free numbers, adding seats, and upgrading features without migrations or downtime.

Conclusion

Choosing the right softphone for macOS comes down to clarity: the features you need, the integrations you rely on, and the level of reliability your team expects every day. The best solutions balance performance with cost, offer strong Mac compatibility, and give you the tools to manage calls efficiently as your business grows.

If you want a platform that delivers all of that without hidden limitations, CloudTalk stands out. With global numbers, advanced routing, AI-powered analytics, and a dedicated softphone app for Mac, it gives sales, support, and operations teams everything they need to run professional, high-quality calls from anywhere.