Pay less, get more.
Switch to CloudTalk and enjoy 14 days for FREE

Looking for a reliable, user-friendly, and intuitive call center? CloudTalk has your back. Try all the advanced features and customer insights in 14 days free trial with 24/7 live support. 

Plans start at $25/month with an unlimited number of users.  

Kixie Powercall vs CloudTalk - Call center software
Over 2,500+ call centers and phone systems are happy with CloudTalk. Join them!

Wondering why is CloudTalk the best option for your business?

It costs less and delivers more.
But here's a couple of reasons why you should switch from Kixie Powercall to a smarter choice. 

 
cloudtalk
Kixie Powercall
Basic membership (per user/ per month)
$25 
$29 
Expert membership (per user/ per month)
$50
$55
Custom membership
The price depends on your preferences and needs
The price upon request
Platform
CloudTalk is cloud-based software, easy to use for everyone, on every device, with access to your data from anywhere.
Made for Chrome users with a need to configure your internet to prioritize Kixie. 
Intelligent calling
CloudTalk's Predictive dialer feature eliminates the need to dial numbers manually. It automatically dials the next contact in line when the agent is free.
Provides an Intelligent dialer that allows reps to instantly connect to lead but still needs to manually click on specific numbers.
Customer details
See all caller information at real-time customer card even before the call is picked up. Personal information and also all previous interactions.
Caller information is available a while after the call is picked up.
Automatization
Have full control over our inbound calls with the Call flow designer. Insert steps like IVR, time-router, business hour, or even transfer the call to the preferred agent.
Custom automation can be made only with Zapier integration. Sends follow-up SMS or calls the customer when interacting with email or form.
Conference calling
 
 
24/7 live support
 
 
Dedicated onboarding & support manager
 
 
Survey/Poll Management
 
 
Advanced analytics
 
 
Productivity features (call tagging, comments, after-call work etc.)
 
 
Skill-based routing
 
 
 

Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Kixie Powecall Edition plan paid monthly.

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

 

Still not sure?
Here is everything you got for less with no mess. 

Dedicated onboarding support manager
Our onboarding support manager helps you set up CloudTalk smoothly and get familiar with all the features.  
Automated callbacks
A missed call doesn't mean a missed opportunity. The callback feature automatically dials the customer's number until connected to the right agent. 
40+ integrations and APIs 
CloudTalk smoothly integrates with more than 40 CRMs and other systems and thanks to the API feature lets you add any external system even in Basic membership.
Predictive dialing
CloudTalk got your back when it gets busy. Automatically dials the next call in line and saves you precious time.
Business hours
Set available time for calls, away messages, and auto-redirect for off-hours.
Warm transfer
Easily transfer calls over to another agent with a chance to speak with the customer first. This gives you time to explain the situation and provide faster service.
Automated call distribution
ACD combines several key features in order to improve each caller's experience. It allows you to route inbound calls to the most appropriate agent.
 
 

Conference calls are one of the features, that helps you increase productivity, and also improve customer experience. CloudTalk allows you to create separate conference rooms, protected by PIN code, and invite internal as well as external contacts. You can also record the call and listen to it whenever you want.

 

Seamlessly initiate 3-way calling when circumstances call for it. With one click you can add a manager or subject matter expert to an ongoing call and once they are done, they can leave safely without interrupting the call. This feature can help you save precious time and close more deals. 

 

Setting up CloudTalk is really easy and you can do it by yourself within 5 minutes or with the hand of a dedicated onboarding support manager. CloudTalk, on the other hand, is easy to use, transparent, and offers a complete onboarding portal for those, who are looking for tips and tricks. 



Take your customer experience to the next level

Discover what you can do for your customers and also for your brand with all CloudTalk's features

  • creating unlimited conference call with your customers and colleagues
  • redirecting your calls to an external phone when your agents are busy during business hours
  • analyzing call history, call monitoring, agent reporting, emotional analytics, and custom reports in order to bring the best out of your customer support.
CloudTalk Analytics for Call center

Just a few last points you need to know

before you are beyond happy about switching from Kixie to CloudTalk

Benefit - Best customer support
CloudTalk is a cloud-based software
This means that with just one tool you can boost customer support, call center, business phone system, and sales team. Thanks to various advanced features and integrations CloudTalk helps your agents work effectively, remotely, and for a lower cost.
Benefit - Analytics
Smart analytics
We all know that the more you know your customer, the better service you can provide. CloudTalk's advanced analytics helps you dig deeper into customer minds than Kixie basic reports.
Benefit - High Quality Calls
High-quality calls
We know that seconds in cloud telephony could cost you a lot. Our priority is to ensure the excellent quality of our phone services thanks to globally distributed server infrastructure. CloudTalk guarantees you latency and minimal jitter. 
1000+ satisfied clients have benefitted from our call center software

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