Excel at CX with Inbound Call Center Software
When you’re managing hundreds of orders, inquiries, and upsell opportunities, manual dialing isn’t fast enough. CloudTalk’s Shopify multi-line dialer lets you contact more customers in less time—while syncing every detail back to your store.
- Call up to 10 customers simultaneously with parallel dialing
- Log calls, tags, and notes instantly in your Shopify dashboard
- Track rep productivity and campaign results in real-time
Over 4,000 businesses use CloudTalk to have MORE and BETTER calls
81.7%
Increase of call volume
Call volume got 81.7%↑, missed calls got 23.7%↓.
2.5X
Outbound success rate
Doubled their outbound success & halved lost deals.
80%
Decrease in wait time
Wait times cut by 80% and call handling time by 25%.
Key Benefits of Using a Multi-Line Dialer with Shopify
Automate More, Waste Less
No more copy-pasting numbers or toggling tabs. With the Shopify dialer integration, calls launch in one click—while CloudTalk logs every interaction automatically.
Connect with 300% More Talk Time
With CloudTalk’s Power Dialer and Parallel dialing modes, your team spends less time dialing and more time talking and closing deals.
Sync Shopify + CRM for More Sales
Combine Shopify with your CRM for instant lead updates and smarter targeting. From cart recovery to VIP outreach, the right data is at your fingertips.
HOW WE HELP
Key Features that Make the Shopify Multi-Line Dialer Stand Out
Instant Contact Sync from Shopify
Stop getting lost in tabs or copy-pasting customer info. CloudTalk keeps everything connected so you can launch calls, view key details, and update records—all inside your Shopify workspace.
- Click-to-call directly from Shopify
- View customer order history before dialing
- Log call outcomes, tags, and notes automaticall
Dial 10 Contacts at Once
Speed matters in ecommerce sales and support. Whether you’re chasing abandoned carts or managing promos, CloudTalk’s flexible dialer modes help your team move fast by dialing up to 10 contacts at a time without sacrificing quality.
- Switch between power and parallel dialing
- Drop voicemails and trigger emails in one click
- Launch tailored scripts based on customer segment
Optimize Sales in Real Time
Want to know what’s working? CloudTalk’s dashboards and AI tools break down your calling performance by product, rep, or campaign—so you can act fast and scale smarter.
- Track campaign ROI with call-specific dashboards
- Use AI to spot patterns in customer conversations
- Filter call data by product, rep, or region
Signature Capability
Multiply Your Inbound Call Capacity with AI Voice Agents
CeTe is an AI Voice Agent that talks like a human—with a few key differences: no breaks, no training, no time off. It makes and answers calls, updates CRMs, books meetings, and loops in a human only when needed.
Press play to hear it. Want a wow moment? Get a free test call and try it live.
AI Voice Agents
Nudge expiring offer
Riley, Sales Reminder Agent
Qualify a student lead
Avery, Course Inquiry Agent
Get a payment reminder
Casey, Payment Reminder Agent
Qualify a patient lead
Jordan, Healthcare Intake Agent
Qualify insurance lead
Taylor, Insurance Intake Agent
Accept updated terms
Quinn, T&C Acceptance Agent
Qualify legal inquiry
Drew, Legal Intake Agent
Get post-interview feedback
Jamie, Candidate Feedback Agent
Pre-screen a candidate
Skyler, Applicant Pre-screen Agent
Confirm account action
Morgan, Action Reminder Agent
Get a renewal reminder
Logan, Subscription Renewal Agent
Get CSAT after support
Morgan, CX Feedback Agent
Get NPS or demo feedback
Parker, Post-Sales Feedback Agent
Qualify a trial lead
Blake, Trial Signup Qualifier
Sales Reminder
Agent
Client
Sales / Marketing
Course Inquiry
Agent
Client
Education / EdTech
Payment Reminder
Agent
Client
Financial Services
Healthcare Intake
Agent
Client
Healthcare
Insurance Intake
Agent
Client
Insurance
T&C Acceptance
Agent
Client
Legal Services
Legal Intake
Agent
Client
Legal Services
Candidate Feedback
Agent
Client
Recruitment / HR
Applicant Pre-screen
Agent
Client
Recruitment / HR
Action Reminder
Agent
Client
SaaS / Software & Apps
Subscription Renewal
Agent
Client
SaaS / Software & Apps
CX Feedback
Agent
Client
SaaS / Software & Apps
Post-Sales Feedback
Agent
Client
SaaS / Software & Apps
Trial Signup
Qualifier
Client
SaaS / Software & Apps
Why CloudTalk is Your Go-To Dialer for Shopify
ClouldTalk connects natively with your Shopify store, supports real-time data sync, and scales with your sales team.
- Multi-line dialer with Shopify sync
- Smart automation features built for high-volume ecommerce
- 35 integrations across CRM, support, and marketing
Increase Response Rates 4x
In ecommerce, speed = revenue. CloudTalk’s Shopify-compatible multi-line dialer helps you reach shoppers right when they’re ready to buy—automating follow-ups and boosting your conversion window.
- Use the best dialer for Shopify stores to instantly contact shoppers
- Send post-visit reminders or cart recovery messages
- Brands report up to 4x faster response rates
Higher Call Volume, Lower Manual Effort
Why call one lead at a time when you can reach several in parallel? With CloudTalk’s cloud-based dialer for Shopify, your team can scale outreach—without scaling burnout.
- Call multiple leads at once using power or parallel modes
- Automatically skip voicemails
- Maintain momentum across outbound campaigns
Seamless Contact Sync Across Tools
Say goodbye to switching tabs and manually updating records. Our Shopify multi-line dialer integration keeps your ecommerce stack aligned—from contact data to call outcomes.
- Automatically sync customer and order info from Shopify
- Log call results and notes without leaving the platform
- Eliminate double data entry across your tools
How to Connect CloudTalk with Shopify
- Log in to your CloudTalk dashboard and go to Integrations.
- Select Shopify from the integration list.
- Authorize the connection by logging into your Shopify account.
- Customize your dialer preferences—call logging, workflows, tags.
- Start dialing using synced data from your Shopify store.
Integrations
Plug into everything you use
CRMs, helpdesks, applicant tracking systems and more. Get started instantly with 100+ built-in integrations, or expand further with Zapier, Make or CloudTalk’s own workflow automation builder.
Shopify Dialer FAQs
What is a Shopify dialer?
It’s a cloud-based dialer for Shopify that automates outbound calling and syncs customer data in real time.
How can I make calls from Shopify?
With CloudTalk’s click-to-call feature, you can call shoppers directly from your store dashboard.
Can I log calls automatically in Shopify?
Yes—Shopify dialer integration ensures all notes, tags, and recordings sync automatically.
How long does a CloudTalk–Shopify integration take?
Setup takes just minutes — connect accounts, configure settings, and start calling.
Is the CloudTalk–Shopify integration free?
Yes, it’s free for CloudTalk users, though your Shopify plan charges still apply.
Does CloudTalk offer parallel or predictive dialing?
CloudTalk supports parallel and power dialing. Predictive dialing is not included.
Can I use CloudTalk with any Shopify plan?
Yes! Shopify-compatible multi-line dialer works across all Shopify subscription levels.
What integrations does CloudTalk support?
We support 35+ tools including CRMs, ecommerce, and support software. Explore integrations.
Does CloudTalk offer reporting and analytics for calls?
Yes. Use real-time dashboards to track call outcomes, rep activity, and campaign results.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
