Category - Customer Service
17 Customer Service Goals to Aim for in 2022
Making your customers happy should be one of your top business goals in the next year – but where do […]
35+ Scripts for your Auto Attendant that Engage Customers
Would you like your customers to remember their first interaction with your business as pleasant and nice but don’t have […]
12 Phrases Every Customers Service Agent Should Know
Providing great customer services requires a lot of care in many different aspects. Of course, it’s all worth it in […]
8 Ways to Improve the Work Performance of your Call Center Agents
In today’s world, customer service is a key driver of a company’s success. Until a few years ago, customers used […]
What is Call Bridging and How to Use it in Your Call Center
Virtual meetings help employees stay connected even if they’re far from each other. One piece of technology that helps make these […]
Best 11 Customer Service Games, Activities, and Training Ideas
Many people will tell you that work is not all fun and games, but in reality, this can’t be further […]
How to Provide Excellent Customer Service?
We are living in customer-centric times. Creating a positive experience for the customer from the moment they get interested in […]
How to Turn Customer Service into Your Unique Business Advantage
If you think having a fantastic product or service can take the place of excellent customer service, think again. About […]
How to Use Empathy Statements to win Customers
Building successful relationships with customers is essential for providing great service and increasing sales. Whether customers call with complaints or […]
10 Proven Customer Service Strategies
Today, customers don’t only purchase products and services. More and more often, they buy ideas or experiences. And they demand […]