With around 1,000 customers, MightyCall’s phone system has become a popular choice between small businesses. It promises to be a reliable and easy-to-use solution, but does its pricing truly offer good value, or are there potential hidden costs?
In this MightyCall pricing guide, we’ll explore whether it’s really worth the investment.
Key Takeaways:
- MightyCall pricing tiers include three business phone plans: Core ($15 per user/month), Pro ($23 per user/month), Power ($30 per user/month), and Enterprise ($50/user/month). These plans are designed for SMBs with basic call needs.
- MightyCall’s key features include unlimited calling within the U.S. and Canada, call recording, and interactive voice response (IVR). However, it lacks advanced functionalities like AI-powered tools, Power Dialers, and extensive CRM integrations, which might be essential for larger businesses.
- MightyCall is praised for its user-friendly interface, affordability, and responsive customer support. Nevertheless, users report issues with call quality, limited CRM and SMS functionality, and occasional dialer glitches, which may impact reliability for high-demand call centers.
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Overview of MightyCall Subscription Plans & Pricing
MightyCall costs range from $15 to $50 per user/month, offering four plans tailored to different business needs.
Find below a brief overview of the four plans, including what each one offers:
Core
$15/user/month
Small businesses that require basic call management features
Pro
$23 /user/month
SMBs looking for more advanced call management features
Power
$30/user/month
Growing businesses with increasing call volumes
Enterprise
$50/user/month
Larger organizations with more complex needs and higher call volumes
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Core Plan
MightyCall’s Core plan is priced at $15 per user/month when billed annually and requires a minimum of 3 users with limited budgets. It’s a good choice for small teams that don’t need advanced call center functionalities or extensive analytics.
KEY FEATURES:
- Unlimited inbound and outbound calling in the US and Canada
- Unlimited messaging through the US and Canada
- Call Flow Designer
- HubSpot and Salesforce integration
NOTE: This plan may be limited if you need monitoring features such as real-time analytics, advanced reports, and supervisor workspace.
Pro Plan
The Pro plan costs $23 per user/month when billed annually ($30 per user per month billed monthly) and requires a minimum of 3 users. It’s designed for small to medium-sized businesses that need more advanced call management and supervisory features than the Core plan.
KEY FEATURES:
- Supervisor workspace
- Real-time analytics
- Advanced reporting
- Features supporting real-time training and quality control such as Call Barging, Call Listening and Call Whisper
NOTE: While the Pro plan includes more features than the Core plan, it still misses key tools like the Preview and Progressive Dialer, essential for automating the dialing process in high-volume call centers.
Power Plan
The Power plan is priced at $30 per user/month when billed annually ($40 per user per month billed monthly) and requires a minimum of 3 users. It’s designed for businesses that need more advanced call center features like dialer tools and priority support but don’t require the most advanced enterprise-level capabilities.
KEY FEATURES:
- Preview Dialer
- Progressive Dialer
- Dedicated account manager
- Priority support
NOTE: This plan lacks the Predictive Dialer and SIP trunking support, both offered in the Enterprise plan.
Enterprise Plan
The Enterprise plan costs $50 per user/month (when billed annually and yearly) and requires a minimum of 5 users. It’s designed for larger businesses that require more advanced features, customization options, and priority support.
KEY FEATURES:
- Predictive Dialer
- SIP trunking support
- Custom integrations
- Priority support
NOTE: This plan lacks some essential features compared to other providers, including integrations (listed as “custom” but unclear on specifics), Power and Smart Dialer, and AI-powered features.
Not Sure About MightyCall? Check Out These 10 Alternatives
CloudTalk vs. MightyCall Cost Comparison
Short Overview of CloudTalk’s Plans and Pricing
CloudTalk offers 4 pricing plans, ranging from $25 to $49 per user/month, designed for growing SMBs and global teams seeking advanced voice features at an affordable price. Here’s a breakdown of CloudTalk’s packages:
- Starter: It’s a great fit for companies just beginning their operations, small teams with basic communication needs, and businesses working with limited budgets seeking affordable solutions.
Key Features: Unlimited inbound and intracompany calls, Call Flow Designer, Click-to-Call, Voicemail
Price: $25 per user/month - Essential: This plan is ideal for small to medium-sized businesses that need more advanced communication features than those offered in the Starter plan. It provides enhanced capabilities without the complexity of larger systems.
Key Features: Callback, SMS/MMS, Interactive Voice Response (IVR), Skill-Based Routing, Integrations + Open API.
Price: $29 per user/month - Expert: It’s especially suited for companies with complex call routing needs, businesses handling high call volumes, and organizations that require advanced analytics and reporting.
Key Features: Power Dialer, Smart Dialer, WhatsApp Inbound & Outbound Messages, Call Monitoring, VIP Queues
Price: $49 per user/month - Custom: : The Custom plan is tailored for large enterprises’ contact centers and companies needing tailored reporting, integrations, and premium support.
Key Features: Custom Onboarding, Unlimited Outbound Calls with Flat Rates, Enterprise-Level Security, Developer Support.
Price: Varies based on features and number of users.
CloudTalk vs. MightyCall: Comparing Features, Pricing, and Value
Feature/Aspect
CloudTalk
MightyCall
Starting Price
$25 per user/month
$15/user /month
Free Trial
7 days
14 days
Minimum Users Required
1
3
Inbound Calls
Unlimited (toll-free numbers and high-cost countries excluded)
Unlimited in the US and Canada
Mobile and Desktop App
International Numbers
160+
85+
Native Integrations
35+
3
Progressive Dialer
Preview Dialer
Smart Dialer
Power Dialer
Call Flow Designer
Callback
Call Notes
Voicemail by Email
Automatic Summaries & Tags
Transcript Keyword Search
Trending Topics
AI Smart Notes
CloudTalk vs. MightyCall: Key Insights
Find below the main takeaways to help you choose between MightyCall and CloudTalk:
- Inbound Calling: MightyCall’s inbound calling is limited to the U.S. and Canada, while CloudTalk provides global options, excluding high-cost countries and toll free numbers.
- International Numbers: MightyCall offers numbers in 85+ countries, whereas CloudTalk provides access to over 160+ —nearly double. This is a crucial advantage for businesses looking to expand globally.
- Dialers: CloudTalk offers both a Smart Dialer and a Power Dialer, features that can help you reach up to three times more prospects. MightyCall, on the other hand, offers a Predictive and Preview Dialer.
- Integrations: CloudTalk supports 35+ native integrations compared to MightyCall’s 13. Moreover, MightyCall lacks integrations with tools like Gong and Pipedrive.
- Advanced AI-Powered Features: MightyCall lacks advanced AI-powered features such as Automatic Summaries & Tags, Transcript Keyword Search, Trending Topics and AI Smart Notes. These tools save time by reducing manual tasks and give valuable insights into customer interactions, making it easier for businesses to make data-driven decisions.
“What I like about the service is that they offer a good price for what you get. The call quality is very clear, which is important for me when talking to customers. Also, the system is easy to use, making it simple to manage all my calls.”- A user review from G2.
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MightyCall’s Best Features
As we’ve seen, MightyCall’s pricing options are affordable and offer a range of features. However, 3 of them stand out:
- Call Routing: Automatically direct incoming calls to the appropriate department or agent based on predefined rules, improving response times and customer satisfaction.
- Interactive Voice Response (IVR): Callers can navigate a menu system using their voice or keypad, helping resolve queries without human intervention.
- Call Recording: Managers and supervisors can review conversations for quality assurance and training.
MightyCall Pros & Cons
In addition to what we’ve already discussed, here are MightyCall’s key advantages and disadvantages that users highlight:
The Perfect Call Solution for Growing & Global Teams
MightyCall offers an affordable solution for businesses that require basic calling features. However, it does have some limitations, such as restricted international calling, limited integrations, and the absence of advanced AI-powered features.
If you need a stronger solution for international calls, CloudTalk is a great choice. It offers over 160 international numbers, 35 integrations, and AI-powered features, making it ideal for global teams that rely on advanced communication tools.
Don’t settle for less. Scale globally with CloudTalk’s advanced features.
