Get an AI Virtual Receptionist for Small Business: Efficient & Available 24/7
SMBs often miss opportunities or waste time screening calls. Our AI Phone Answering Service for Small Business is your 24/7 sidekick that answers calls instantly, helps you win deals, and offers multilingual support. Cost-efficient & quick to set up.
AI Voice Agents
Nudge expiring offer
Riley, Sales Reminder Agent
Qualify a student lead
Avery, Course Inquiry Agent
Get a payment reminder
Casey, Payment Reminder Agent
Qualify a patient lead
Jordan, Healthcare Intake Agent
Qualify insurance lead
Taylor, Insurance Intake Agent
Accept updated terms
Quinn, T&C Acceptance Agent
Qualify legal inquiry
Drew, Legal Intake Agent
Get post-interview feedback
Jamie, Candidate Feedback Agent
Pre-screen a candidate
Skyler, Applicant Pre-screen Agent
Confirm account action
Morgan, Action Reminder Agent
Get a renewal reminder
Logan, Subscription Renewal Agent
Get CSAT after support
Morgan, CX Feedback Agent
Get NPS or demo feedback
Parker, Post-Sales Feedback Agent
Qualify a trial lead
Blake, Trial Signup Qualifier
Drop a number and Riley from PromptReach will call to confirm interest or consent.
Drop a number and Avery from EnrollIQ will check fit, goals, and eligibility.
Drop a number and Casey from FinPrompt will call to confirm payment status or offer support.
Drop a number and Jordan from CareBridge will call to check care needs, coverage, and eligibility.
Drop a number and Taylor from CoverPath will call to confirm interest, needs, and eligibility.
Drop a number and Quinn from LegalEcho will notify users of updated terms and capture verbal acceptance.
Drop a number and Drew from LegalEcho will assess legal needs and route high-priority cases to the right expert.
Drop a number and Jamie from HireSignal will call to collect feedback after interviews or placements.
Drop a number and Skyler from HireSignal will call to check location, experience, and job expectations.
Drop a number and Morgan from StackNotify will call to confirm a required action or update.
Drop a number and Logan from StackNotify will call to confirm renewal intent or next steps.
Drop a number and Morgan from StackNotify will call to capture CSAT after a resolved ticket.
Drop a number and Parker from StackNotify will call to collect NPS or onboarding feedback.
Drop a number and Blake from StackNotify will call to qualify a demo or trial request and assess intent.
“I never miss a call, never take a break, and always know what to say” – Your AI Business Virtual Receptionist
Small business teams can’t be everywhere at once—they’re answering calls, chasing leads, and working around fixed hours. But customers want instant answers and zero friction, day or night. That’s why more SMBs are switching to intelligent virtual receptionist systems that pick up 24/7, qualify leads automatically, follow up on time, and keep your pipeline warm while you sleep.
AI Virtual Receptionist Language Coverage
Why CloudTalk
Need to Answer Calls 24/7?
Meet CeTe—Best Virtual Receptionist for Small Business
CeTe isn’t just any virtual assistant with AI for small companies. It’s a full-time receptionist for teams that can’t afford to miss calls or hire more staff. CeTe answers like a pro, never misses a lead, syncs with your tools, and stays available around the clock, so you don’t have to be.
Missed Calls? Solved.
CeTe picks up every time, so you never lose a lead just because you’re busy, with a customer, or grabbing lunch.
Lead Follow-Up? Solved.
CeTe updates your CRM, books appointments, and logs calls. No chasing, no spreadsheets, no “who was that again?”
No Extra Staff? Solved.
Skip the hiring, training, and payroll. CeTe handles reception like a pro, so your team can stay lean and focused.
After-Hours Calls? Solved.
CeTe works nights, weekends, and holidays without charging overtime, so your business stays open even when you log off.
What Is a Virtual Receptionist for Small Businesses?
An AI virtual receptionist is a smart Voice Agent that manages incoming calls for your business—answering questions, collecting lead details, confirming bookings, and routing only what needs a human touch. It helps small teams stay efficient, responsive, and always on.
How Does a Virtual Receptionist for a Small Business Work?
Your AI virtual receptionist connects to your phone system, CRM, and workflows—no complex setup, no learning curve. And when someone calls, here’s what your AI sidekick does:
- Answers instantly, so no lead gets lost to voicemail.
- Thanks to AI, it understands intent—requesting a demo, pricing, or order follow-ups.
- Follows your call flow logic, routes calls, qualifies leads, or escalates when needed.
- Logs every call and update in your CRM automatically—no manual entry.
- Transcribes and tags each call with AI Smart Notes, so you never miss a detail.
Make Your Small Business Sound Big on Every Call
For small businesses, missed calls mean missed chances, and hiring a full-time receptionist isn’t always an option.
That’s where our AI virtual receptionist for small companies fits in. It delivers fast, professional responses 24/7, without adding to payroll or pulling your team off their work.
Your callers get the service that builds trust and makes your small business feel bigger, more responsive, and always on.
The Virtual Call Answering Service That Grows With You
Because it’s cloud-based, your AI receptionist scales with your business, handles more calls as volume increases, routes them to the right places, and lets you go global without physical offices.
Equip your virtual assistant with local, toll-free, or even international numbers that work across cities, states, and countries. This way, your customers can reach you wherever you are, and you can offer your services from virtually anywhere.
With nationwide and international coverage, crystal-clear call quality, and no need to hire additional staff, you can grow your business, not headcount.
How to Set up a Virtual Receptionist for Small Businesses?
You can set up your virtual call answering service in minutes, totally code-free. Just follow these simple steps:
- Log in to your Dashboard, find the “Voice Agent” tab, and click “Create New Agent”
- Define what your virtual assistant should do (book demos, answer FAQs, qualify leads)
- Customize prompts and call flows using a drag-and-drop builder
- Connect your phone number and the CRMs you already use
- Go live instantly—your AI SMB receptionist is ready to work
Signature Capability
Put Humans to the Test. See if 24/7 AI Voice Agents Will Outperform.
CeTe is an AI that talks like a human: no breaks, no training, no time off. It makes and answers calls, updates CRMs, books meetings, and loops in a human only when needed.
Press play to hear it. Want a wow moment? Get a free test call and try it live.
AI Voice Agents
Nudge expiring offer
Riley, Sales Reminder Agent
Qualify a student lead
Avery, Course Inquiry Agent
Get a payment reminder
Casey, Payment Reminder Agent
Qualify a patient lead
Jordan, Healthcare Intake Agent
Qualify insurance lead
Taylor, Insurance Intake Agent
Accept updated terms
Quinn, T&C Acceptance Agent
Qualify legal inquiry
Drew, Legal Intake Agent
Get post-interview feedback
Jamie, Candidate Feedback Agent
Pre-screen a candidate
Skyler, Applicant Pre-screen Agent
Confirm account action
Morgan, Action Reminder Agent
Get a renewal reminder
Logan, Subscription Renewal Agent
Get CSAT after support
Morgan, CX Feedback Agent
Get NPS or demo feedback
Parker, Post-Sales Feedback Agent
Qualify a trial lead
Blake, Trial Signup Qualifier
Sales Reminder
Agent
Client
Sales / Marketing
Course Inquiry
Agent
Client
Education / EdTech
Payment Reminder
Agent
Client
Financial Services
Healthcare Intake
Agent
Client
Healthcare
Insurance Intake
Agent
Client
Insurance
T&C Acceptance
Agent
Client
Legal Services
Legal Intake
Agent
Client
Legal Services
Candidate Feedback
Agent
Client
Recruitment / HR
Applicant Pre-screen
Agent
Client
Recruitment / HR
Action Reminder
Agent
Client
SaaS / Software & Apps
Subscription Renewal
Agent
Client
SaaS / Software & Apps
CX Feedback
Agent
Client
SaaS / Software & Apps
Post-Sales Feedback
Agent
Client
SaaS / Software & Apps
Trial Signup
Qualifier
Client
SaaS / Software & Apps
Why Small Businesses Trust CloudTalk?
CloudTalk offers more than just the best AI receptionist for SMBs. It’s a complete call center that gives small teams a big-business edge through multi-level IVR, powerful AI Sales Dialer, native CRMs like HubSpot and Salesforce, and next-gen Conversation Intelligence. CeTe is just one part of a platform built to scale your operations, without adding overhead.
Smarter Outbound Calling
Talk to 10X more people. Spend less time dialing.
CloudTalk’s parallel dialer, voicemail detection, and outbound AI agents help you call faster and focus on high-value conversations, not clicking through lists.
Responsive Inbound Support
Every call goes where it should, or gets answered automatically.
Call menus, smart condition-based routing, call queues + inbound AI voice agents reduce missed calls and let you handle support requests and spikes without stress.
Integrated Messaging & Follow-Up
Not everyone answers the phone. We help you reach them anyway.
Send and receive international SMS and WhatsApp messages to boost answer rates, improve engagement, and keep every conversation connected.
“The power dialer has been a game-changer for managing our call volume. Since we implemented the feature, about 90% of our agents are using it to automate dialing, saving time. The power dialer makes handling both new and old leads easier. It’s been crucial for our growth; our call volume has seen a 2.5X increase in just 8 months.”
Ahmed A.
Data Management and Reporting Specialist at DentaKay
150%
Boost in monthly call volume
90%
Of agents save time with Dialer
Integrations
Get more value from your tools
Connect your tools, connect your teams. With over 100 apps already available in our directory, your team’s favourite tools are just a click away.
Only Pay for What You Use
Launch for just €0.25/min. When you’re ready for more volume and more calls, we’ll tailor the pricing to match.
CeTe Voice Agent
€0.25 / min
Increase call volume
Contains
- Full control over final spending
- Unlimited number of Voice Agents
- Can handle 1 call at a time
- English language only
- Choice of all available LLMs
- Choice of all voices (Deepgram/ElevenLabs)
Custom Agent
Contact us for tailor-made offer
Contains
- Custom concurrent calls tailored to your volume needs
- Volume-based pricing discounts (as low as $0.10 per minute)
- Custom packages tailored to your needs
- Premium private Slack channel with dedicated support team
Information
*Includes everything from CeTe Agent
AI Answers the Calls. You Grow the Business.
With a virtual receptionist that’s always on, every caller gets a fast, helpful response—no waiting, no repeat questions, no missed chances. You free up your team to focus on the work that actually moves the business forward.
Everything You Wanted to Ask
But Didn’t Want to Get on a Call For
Is using an AI voice illegal?
AI voice agents are legal if you follow security, consent, and call recording rules under local data privacy laws.
Can I turn my voice into AI?
While AI phone answering software like CloudTalk doesn’t support voice cloning, they offer AI Voice Agents that emulate various voices and accents.
How many voice agents can I build with CloudTalk?
There’s no cap—this receptionist service for small business supports unlimited agents with unique flows and use cases.
Can I customize what CeTe says?
Yes, CeTe, CloudTalk’s AI virtual assistant answering service, lets you script prompts, design call flows, and personalize responses in any way you desire.
Is CeTe secure and reliable enough for regulated industries?
Yes. This automated answering service for small businesses includes safeguards for HIPAA, finance, and other regulated use cases.
How can I create a voice AI agent for my company?
With virtual call centers like CloudTalk, you can build call answering services for bookings, FAQs, or lead capture—no coding or dev work required.
Can AI agents handle multiple languages?
Yes, the best AI agents, like the ones offered by CloudTalk, support multiple major languages, including English, Spanish, German, French, or Italian.
What happens if my AI voice agent can’t resolve a query?
If your AI agent can’t resolve a query, it can transfer the call to a human, take a voicemail, or create a support ticket, depending on your fallback setup.
Can I connect the agent to my existing phone number?
Yes. You can route AI calls through your number—ideal for teams adding AI to customer service.
How does an AI voice agent compare to traditional IVR?
While IVRs follow set paths, AI voice agents handle conversations dynamically. As each tool has its benefits, the best AI phone call centers should offer both.
How much does a virtual receptionist cost?
CloudTalk’s virtual receptionist costs $0.25/min with no setup fees—perfect for small-to-medium businesses needing 24/7 call assistance without extra staff.
What’s the best automated receptionist software for startups?
CloudTalk is the best automated receptionist software for startups, offering 24/7 virtual office phone answering solutions that support scaling at a reasonable cost.
Ready to Put Your Team to the Test?
Can AI do it better? Try a free call and find out.
