Best Business Skype Number Alternatives for Canada in 2025
By Natalie Asmussen
| 20. March 2025 |
Call Center
By N. AsmussenNatalie Asmussen
| 20 Mar 2025 |
Call Center
    By N. AsmussenNatalie Asmussen
    | 20 Mar 2025
    Call Center

    Best Skype number alternatives for Canada 2025

    Skype is shutting down, leaving upwards of 3,000 businesses in Canada, and 2 billion users worldwide without a VoIP¹.

    After years of service, Microsoft will officially discontinue Skype on May 5, 2025. But for Canadians, the breakup happened long ago—Skype never even offered Canadian virtual numbers. 

    If you’re still using it for your company, now’s the time to switch to a provider that can better meet the needs of your team. 

    Key Takeaways

    • Skype never offered Canadian virtual numbers and is shutting down, making it crucial to find a Skype number Canada alternative.
    • There are many VoIP solutions that offer local Canadian numbers, advanced call management, and better flexibility than Skype foreign numbers.
    • Setting up CloudTalk is fast and easy, offering a 14-day free trial—a seamless Skype alternative with a Canadian number.

    Get a reliable, future-forward Canadian virtual number today.

    Can You Still Get a Canadian Phone Number with Skype?

    No—Skype never offered Canadian virtual numbers, and with its shutdown approaching on May 5, 2025, that won’t change. If you need a reliable Canadian business number, it’s time to explore better alternatives.

    As for businesses who want to use Skype in Canada for their Business communication and international calling needs, you won’t be able to get a Skype number since it is shutting down.

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    Porting your number from Skype is easy.

    When Is Skype Shutting Down Completely?

    Skype is flipping the ‘Open’ sign to ‘Closed’ and locking up for good, with its official shutdown set for May 5, 2025. Its virtual number service has already closed shop for new users, and while existing users may get a short grace period, Microsoft hasn’t set a final eviction date. 

    If you’re still relying on a Skype number, now’s the time to pack up and move to a better provider.

    Best 7 Alternatives to a Canadian Skype Number

    1. CloudTalk

    CloudTalk is an AI-powered business calling solution designed for SME sales and support teams, offering a reliable alternative to Skype numbers in Canada. Since 2016, we’ve helped 4,000+ businesses turn conversations into conversions. 

    Ensure seamless international calling, local Canadian numbers, and a top-tier customer experience. If you’re looking for a Skype Canada phone number replacement, CloudTalk provides a more flexible, feature-rich solution.

    Key Features

    pros & cons

    Pros:

    • Cost-effective plans starting at $25/user
    • Available in 160+ countries with toll-free and local numbers
    • AI-powered automation to streamline workflows

    Cons:

    • No free plan (only a free trial)
    • Some advanced AI features require higher-tier plans
    • Limited SMS capabilities compared to some competitors

    Pricing

    Best For:

    CloudTalk is the ideal phone system for mid-sized companies growing their sales and customer support teams. It powers outbound sales calls and inbound customer inquiries with local Canadian VoIP numbers, toll-free options, and international calling—without Skype’s limits or high costs. It’s also HIPAA compliant, making it great for healthcare providers. Built for scalability and automation, CloudTalk is the smarter Skype alternative for business communication in Canada.

    Switch from Skype to a reliable Canadian virtual number with CloudTalk

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    2. Dialpad

    Dialpad is a unified VoIP telephony solution known for its built-in AI, advanced analytics, and reliable uptime. Designed for businesses that need voice intelligence and real-time insights, it’s a solid option for customer support teams thanks to features like live chat, a phone hotline, and an extensive knowledge base.

    Key Features

    • Call Recording: Automatically record and store calls for training and compliance.
    • Machine Learning: AI-driven voice intelligence and sentiment analysis.
    • Call Analysis: Track key call metrics to measure performance.
    • Customer Scoring: Evaluate customer interactions for quality assurance.
    • Call Routing: Direct calls to the right agent for faster resolutions.

    pros & cons

    Pros:

    • Strong AI capabilities, including speech-to-text transcription and sentiment analysis.
    • Free calling within the US and Canada, plus international capabilities.
    • Reliable uptime (99%-100%), ensuring minimal disruptions.

    Cons:

    • Limited outbound calling automation, as the Power Dialer only works with Salesforce and lacks Smart and Predictive dialing.
    • Restricted call flow customization, as it doesn’t include a visual call flow editor.
    • Limited SMS functionality, with no messaging outside the US and Canada (UK support coming soon).

    Pricing

    Dialpad has three plans with pricing ranging from $27 to $35/users/month. 

    • Standard: $27 users/month
    • Pro: $35 users/month
    • Enterprise: Contact sales

    Best For:

    Dialpad is well-suited for sales organizations of all sizes that prioritize agent efficiency, AI-driven insights, and real-time analytics. It’s a good choice for teams looking to enhance call tracking and reporting, though businesses needing advanced outbound automation or extensive integrations may want to explore other solutions.

    3. Nextiva

    Nextiva is a well-established VoIP provider, serving 15,000+ businesses with user-friendly, cloud-based telephony. Known for its easy setup and intuitive interface, Nextiva allows businesses to start calling within minutes. Since the system is fully hosted and maintained by Nextiva, users don’t have to worry about software maintenance.

    Key Features

    • Unlimited Calling: No per-minute charges for domestic calls.
    • Video Conference Recordings: Save and review meetings on demand.
    • Mobile & Desktop Apps: Stay connected across multiple devices.
    • Workflow Optimization: Automate processes to improve efficiency.
    • Omnichannel Communications: Manage voice, video, and messaging in one platform.

    pros & cons

    Pros:

    • Feature-rich platform with conference calling, voicemail transcription, and multi-level attendant.
    • HIPAA-compliant virtual faxing, making it a strong choice for healthcare professionals.
    • 24/7 customer support, ensuring help is always available.

    Cons:

    • Limited integrations—missing Slack and Zapier, which could help businesses connect their VoIP system with third-party apps.
    • Pricing concerns—some users find Nextiva’s plans expensive, particularly for small businesses.

    Pricing

    Nextiva’s pricing plans for small businesses range from $25/user/month to $75/user/month: 

    • Digital: $25
    • Core: $36
    • Engage: $50
    • Power Suite: $75

    For Enterprise pricing is as follows: 

    • Essential: $129/user/month
    • Professional $159/user/month
    • Premium: $199/user/month

    Best For:

    Nextiva is ideal for businesses needing a secure, enterprise-grade VoIP system with advanced features like video conferencing, mobile apps, and call recording. It’s particularly well-suited for healthcare providers, thanks to HIPAA-compliant faxing, and for teams that value omnichannel communication and reliable uptime.

    4. 8×8

    8×8 is a cloud-based telephony solution designed for businesses that prioritize integrations and analytics. While it’s well-suited for enterprises, lower-tier plans also cater to smaller organizations. 

    With centralized analytics, real-time reporting, and unlimited calling to 40+ countries, 8×8 helps businesses streamline communication and optimize workflows.

    Key Features

    • Call Center Management: Tools to enhance customer service operations.
    • IVR (Interactive Voice Response): Automate call routing and self-service options.
    • Contact Management: Keep track of interactions and improve customer engagement.
    • Analytics & Reporting: Centralized data for real-time insights and decision-making.
    • Call Monitoring: Live supervision to enhance agent performance.

    pros & cons

    Pros:

    • Strong analytics and reporting for large-scale business process tracking.
    • Comprehensive integrations with Salesforce, Slack, Microsoft Teams, and more.
    • Unlimited calling to 40+ countries, making it a good alternative to Skype for international calls.

    Cons:

    • Regional restrictions on unlimited calling, with basic plans limited to the US and Canada.
    • Limited SMS functionality, as messaging is only available within the US.
    • No native telco partnerships, requiring manual integration for services like WhatsApp.
    • Some key features are locked behind higher-tier plans, including IVR automation, skills-based routing, and call recording.

    Pricing

    Contact customer service for pricing. 

    Best For:

    8×8 is a flexible solution for businesses of all sizes looking for strong analytics, global calling options, and deep software integrations. It’s particularly beneficial for companies with international operations that need real-time reporting and a centralized communication system. However, businesses looking for extensive call automation, full SMS capabilities, or a Skype alternative with a Canadian number may need to consider other providers.

    5. RingCentral

    RingCentral is a well-established VoIP provider with over 20 years in the market, known for its HD-quality voice and video, omnichannel experience, and enterprise-level communication tools. 

    It combines lead qualification, management, collaboration, and performance tracking into a single platform, making it a popular choice for businesses looking for a comprehensive telephony solution.

    Key Features

    • SIP Trunking: Connect VoIP systems with traditional phone networks.
    • IVR (Interactive Voice Response): Automate and streamline call handling.
    • Call Recording: Store and review calls for compliance and training.
    • Call Routing: Efficiently direct calls to the right team members.
    • Contact Management: Centralize customer data for better organization.

    pros & cons

    Pros:

    • Feature-rich platform with omnichannel capabilities for businesses handling high call volumes.
    • HD-quality voice and video ensure clear and professional communication.
    • Scalable for enterprises, offering a broad range of management and collaboration tools.

    Cons:

    • Many key features, such as sentiment analytics, speech-to-text transcription, and smart dialers, are only available in the Contact Center Solution.
    • Call recording and toll-free numbers require additional fees as add-ons.
    • Implementation can take up to 90 days and may involve an extra implementation fee.
    • The UI is not always user-friendly, which can slow down adoption for new users.

    Pricing

    RingCentral’s Business Phone pricing has three levels: 

    • Core: $30/user/month
    • Advanced: $35/user/month
    • Ultra: $45/user/month

    Best For:

    RingCentral MVP is a flexible cloud-based VoIP solution suited for businesses of all sizes that need a comprehensive communication platform. It’s particularly beneficial for enterprises requiring omnichannel support, collaboration tools, and advanced management features. However, businesses looking for a faster, more cost-effective setup or built-in AI-driven call insights may want to explore other options.

    6. Ooma

    Ooma is a VoIP solution designed for small businesses and home offices, supporting up to 500 employees. Known for its easy setup and user-friendly interface, it’s ideal for companies that need call logging, alerts, and escalations without complex configurations. Ooma’s Virtual Receptionist helps manage incoming calls efficiently, offering customized greetings, call routing, and menu options for a professional experience.

    Key Features

    • Voicemail-to-Email Forwarding: Access messages conveniently from your inbox.
    • Caller ID & Video Conferencing: Enhance call management and virtual meetings.
    • Desktop & Mobile Apps: Stay connected on Android, iPhone, and desktop devices.

    pros & cons

    Pros:

    • Quick and simple setup, requiring no technical expertise.
    • Feature-rich mobile app compatible with both iOS and Android.
    • Virtual Receptionist for automated call handling and call routing.

    Cons:

    • No in-person training, relying on guides and customer support instead.
    • Lacks predictive dialers and telemarketing management, making it less suited for high-volume outbound sales teams.
    • Limited scalability, as it’s primarily designed for smaller businesses.

    Pricing

    Ooma offers three pricing levels in their office plan: 

    • Office Essentials: $19.95/user/month
    • Office Pro: $24.95/user/month
    • Office Pro Plus: $29.95/user/month

    Best For:

    Ooma is ideal for small businesses, startups, and home offices looking for a straightforward, easy-to-use VoIP service. It’s a solid option for companies that need basic calling features, mobile accessibility, and automated call management but may not be the best fit for sales teams requiring advanced outbound dialing and telemarketing tools.

    7. Zoom Phone

    Zoom is best known for its video meetings and webinars, but Zoom Phone extends its capabilities into VoIP telephony. Designed as a lightweight, scalable communication solution, it supports high-quality calls, scheduling integrations, and productivity tools like a digital whiteboard. While it’s not the most budget-friendly option, Zoom Phone is an easy-to-use system that fits well into most business workflows.

    Key Features

    • Group Meetings: Unlimited one-on-one and group meetings included in all Zoom plans.
    • Integrations: Up to 1,000 third-party integrations to enhance workflows.
    • Click-to-Call: Automate dialing for seamless dialing.
    • User-friendly: Interface is easy for teams to adopt. 

    pros & cons

    Pros:

    • Scales for businesses of all sizes, supporting a large number of callers.
    • High-quality voice and video calling with built-in collaboration tools.
    • Seamless scheduling integrations, including Google Calendar.

    Cons:

    • Lacks advanced dialing capabilities, making it less suited for high-volume outbound sales teams.
    • Some key business phone features are only available in higher-tier plans.
    • Real-time analytics and audio conferencing require add-ons, increasing costs.
    • No in-person training, relying on self-service resources.

    Pricing

    Zoom Phone offers four pricing levels starting at just $10/user/month: 

    • US & Canada Metered: $10/user/month
    • US & Canada Unlimited: $15/user/month
    • Pro Plus $18.32/user/month
    • Business Plus: $22.49/user/month

    Best For:

    Zoom Phone is ideal for businesses that prioritize video conferencing but need VoIP capabilities for internal communication and customer calls. It’s best suited for organizations already using Zoom that want a unified communication system but may not be the best fit for teams needing advanced sales dialing features or cost-effective VoIP alternatives.

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    Upgrade from Skype to a smarter VoIP solution with CloudTalk for Canada.

    How to Set Up a Canadian Virtual Number with CloudTalk

    So, Skype is packing up and leaving Canada, and you need a new home for your business calls. Enter CloudTalk—the best Skype alternative with a Canadian number that’s as easy to set up as ordering your morning double-double. 

    With crystal-clear voice quality, AI-powered automation, and coverage in 160+ countries, CloudTalk gives you a flexible, scalable VoIP system without the headaches.

    How to Set Up Your CloudTalk Canadian Virtual Number

    Setting up your VoIP system with CloudTalk is fast and simple:

    1. Create an account with CloudTalk.
    2. Download the CloudTalk app on your laptop or smartphone.
    3. Activate your 14-day free trial to test the platform risk-free.
    4. Customize call management settings, such as Call Forwarding and IVR routing.
    5. Set up your inbound and outbound numbers for seamless communication.
    6. Choose your VoIP number—whether it’s a local Canadian number or toll-free option.
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    Still deciding? Have a look at the best Skype alternatives.

    The Best Skype Alternative for Canada—No Strings, Just Better Calls

    Skype is locking its doors, but that doesn’t mean your business has to scramble. CloudTalk gives you everything Skype didn’t—local Canadian numbers, powerful AI tools, and a seamless calling experience without the limitations. 

    Whether you’re running a sales team, customer support center, or just need a reliable VoIP solution, CloudTalk makes business communication easy, scalable, and crystal clear.

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    Still deciding? Have a look at the best Skype alternatives.

    Sources:

    1. Coolest-gadgets.com

    FAQs

    How to get a US Skype number?

    You can buy a Skype foreign number, but Skype local numbers in Canada aren’t available. Consider a Skype number alternative like CloudTalk.

    Is the Skype number no longer available?

    Skype Canada phone numbers were never offered, and Skype foreign numbers are being phased out. Best Skype number alternatives for Canada include CloudTalk.

    Is Skype free to call the USA?

    Skype lets you call the US internationally, but free calls are only between Skype users. A Canada Skype number replacement like CloudTalk offers better plans.

    What Are the Alternatives to Skype?

    Try CloudTalk for a Canada VoIP number without Skype—it’s a better Skype number Canada alternative.