Get the Best Virtual Receptionist for Law Firms: Discreet & Available 24/7
Law firms struggling with missed calls and slow intake need a smarter solution. Our AI legal answering service is your 24/7 virtual sidekick—answering instantly, booking consultations, and protecting client data. It’s multilingual, cost-efficient, quick to deploy, and handles the routine so you can focus on winning cases.
AI Voice Agents
Nudge expiring offer
Riley, Sales Reminder Agent
Qualify a student lead
Avery, Course Inquiry Agent
Get a payment reminder
Casey, Payment Reminder Agent
Qualify a patient lead
Jordan, Healthcare Intake Agent
Qualify insurance lead
Taylor, Insurance Intake Agent
Accept updated terms
Quinn, T&C Acceptance Agent
Qualify legal inquiry
Drew, Legal Intake Agent
Get post-interview feedback
Jamie, Candidate Feedback Agent
Pre-screen a candidate
Skyler, Applicant Pre-screen Agent
Confirm account action
Morgan, Action Reminder Agent
Get a renewal reminder
Logan, Subscription Renewal Agent
Get CSAT after support
Morgan, CX Feedback Agent
Get NPS or demo feedback
Parker, Post-Sales Feedback Agent
Qualify a trial lead
Blake, Trial Signup Qualifier
Drop a number and Riley from PromptReach will call to confirm interest or consent.
Drop a number and Avery from EnrollIQ will check fit, goals, and eligibility.
Drop a number and Casey from FinPrompt will call to confirm payment status or offer support.
Drop a number and Jordan from CareBridge will call to check care needs, coverage, and eligibility.
Drop a number and Taylor from CoverPath will call to confirm interest, needs, and eligibility.
Drop a number and Quinn from LegalEcho will notify users of updated terms and capture verbal acceptance.
Drop a number and Drew from LegalEcho will assess legal needs and route high-priority cases to the right expert.
Drop a number and Jamie from HireSignal will call to collect feedback after interviews or placements.
Drop a number and Skyler from HireSignal will call to check location, experience, and job expectations.
Drop a number and Morgan from StackNotify will call to confirm a required action or update.
Drop a number and Logan from StackNotify will call to confirm renewal intent or next steps.
Drop a number and Morgan from StackNotify will call to capture CSAT after a resolved ticket.
Drop a number and Parker from StackNotify will call to collect NPS or onboarding feedback.
Drop a number and Blake from StackNotify will call to qualify a demo or trial request and assess intent.
“I never miss a call, never take a break, and always know what to say” – Your AI Virtual Legal Receptionist
Lawyers can’t juggle court, clients, and intake all at once. However, potential clients still expect fast answers and professional treatment whenever they call. That’s why law firms are turning to CloudTalk’s 24/7 virtual receptionist service—it answers day and night, handles legal info, supports multiple languages, and ensures every client or lead gets timely attention.
AI Legal Receptionist Language Coverage
Why CloudTalk
Need to Handle Clients 24/7?
Meet CeTe—Best Virtual Receptionist for Law Firms
CeTe isn’t just a legal office answering service. It’s a 24/7, all-around law firm virtual receptionist that answers every call, logs details, syncs with your CRM, and qualifies leads—much cheaper than any paralegal. Whether you’re with a client or in court, CeTe keeps your law firm responsive, professional, and fully compliant.
Missed Calls? Solved.
CeTe answers instantly, so no potential client gets stuck in voicemail limbo while you’re battling in court.
Manual Intake? Solved.
CeTe asks helpful questions, gathers case details, and books consultations. Forget doing legal paperwork at midnight.
Client Privacy? Solved.
CeTe encrypts every call and locks down access so your clients’ information stays as private as the law requires.
After-Hours Calls? Solved.
Evenings, weekends, holidays—CeTe works nonstop, so your firm never hits voicemail. And it doesn’t charge overtime.
What Is a Virtual Receptionist for Law Firms?
A virtual receptionist for law firms is a smart Voice Agent that manages inbound calls from first contact to intake. It answers legal FAQs, gathers case details, books appointments, and routes calls—all while protecting client confidentiality. It works alongside your law firm’s VoIP call center, adding instant, 24/7 responsiveness without the extra headcount.
How Does a Virtual Receptionist for Law Firms Work?
Your AI legal receptionist connects to your phone system, CRM, and calendar. And when someone calls, here’s what your AI assistant does:
- Picks up instantly, so no lead gets sent to voicemail.
- Thanks to AI, it understands intent—booking consultations, or asking case-related questions.
- Follows your intake logic, qualifying leads, or escalating urgent matters.
- Logs every call securely in your system and CRM, so nothing gets lost in translation.
- Transcribes and records each call with AI Smart Notes, giving you searchable context for every case.
Protect Client Confidentiality from the First Call
Every call with a potential or current client can contain privileged information, and the best answering service for lawyers must handle it with the privacy your firm requires.
Our AI legal assistant does just that. It encrypts calls in real-time, plays consent prompts automatically, and restricts access through role-based permissions. It also stores recordings securely, so sensitive details stay protected and traceable.
With our AI phone system for law firms, you meet privacy expectations and compliance standards, without manual overhead.
The AI Legal Receptionist That Helps You Grow
Because it’s cloud-based, your law firm’s 24/7 answering service adapts as your practice expands, handling unlimited concurrent calls or routing new matters to the right people
You can also equip your legal AI receptionist with local or toll-free numbers across states, cities, or area codes to stay accessible wherever your clients are.
With nationwide coverage, crystal-clear call quality, and no need to hire additional staff, your virtual receptionist keeps your firm responsive as demand grows.
How to Set up a Virtual Receptionist for Law Firms?
You can set up your attorney call answering service in minutes, without any IT help. Just follow these simple steps:
- Log in to your Dashboard, find the “Voice Agent” tab, and click “Create New Agent”
- Define what your legal virtual assistant should do (intake, scheduling, case triage)
- Customize prompts and call flows using a drag-and-drop builder.
- Connect your phone number and the CRMs you already use
- Go live instantly—your AI law firm receptionist is ready to work
Signature Capability
Put Humans to the Test. See if 24/7 AI Voice Agents Will Outperform.
CeTe is an AI that talks like a human: no breaks, no training, no time off. It makes and answers calls, updates CRMs, books meetings, and loops in a human only when needed.
Press play to hear it. Want a wow moment? Get a free test call and try it live.
AI Voice Agents
Nudge expiring offer
Riley, Sales Reminder Agent
Qualify a student lead
Avery, Course Inquiry Agent
Get a payment reminder
Casey, Payment Reminder Agent
Qualify a patient lead
Jordan, Healthcare Intake Agent
Qualify insurance lead
Taylor, Insurance Intake Agent
Accept updated terms
Quinn, T&C Acceptance Agent
Qualify legal inquiry
Drew, Legal Intake Agent
Get post-interview feedback
Jamie, Candidate Feedback Agent
Pre-screen a candidate
Skyler, Applicant Pre-screen Agent
Confirm account action
Morgan, Action Reminder Agent
Get a renewal reminder
Logan, Subscription Renewal Agent
Get CSAT after support
Morgan, CX Feedback Agent
Get NPS or demo feedback
Parker, Post-Sales Feedback Agent
Qualify a trial lead
Blake, Trial Signup Qualifier
Sales Reminder
Agent
Client
Sales / Marketing
Course Inquiry
Agent
Client
Education / EdTech
Payment Reminder
Agent
Client
Financial Services
Healthcare Intake
Agent
Client
Healthcare
Insurance Intake
Agent
Client
Insurance
T&C Acceptance
Agent
Client
Legal Services
Legal Intake
Agent
Client
Legal Services
Candidate Feedback
Agent
Client
Recruitment / HR
Applicant Pre-screen
Agent
Client
Recruitment / HR
Action Reminder
Agent
Client
SaaS / Software & Apps
Subscription Renewal
Agent
Client
SaaS / Software & Apps
CX Feedback
Agent
Client
SaaS / Software & Apps
Post-Sales Feedback
Agent
Client
SaaS / Software & Apps
Trial Signup
Qualifier
Client
SaaS / Software & Apps
Why Law Firms Trust CloudTalk?
CloudTalk goes beyond AI voice—it’s a full-scale call center for lawyers. It offers encrypted VoIP to protect client calls, Call Recording to support case documentation, and HubSpot integration to keep follow-ups organized. CeTe, your law firm call answering service, is the cherry on top.
Smarter Outbound Calling
Talk to 10X more people. Spend less time dialing.
CloudTalk’s parallel dialer, voicemail detection, and outbound AI agents help you call faster and focus on high-value conversations, not clicking through lists.
Responsive Inbound Support
Every call goes where it should, or gets answered automatically.
Call menus, smart condition-based routing, call queues + inbound AI voice agents reduce missed calls and let you handle support requests and spikes without stress.
Integrated Messaging & Follow-Up
Not everyone answers the phone. We help you reach them anyway.
Send and receive international SMS and WhatsApp messages to boost answer rates, improve engagement, and keep every conversation connected.
“The power dialer has been a game-changer for managing our call volume. Since we implemented the feature, about 90% of our agents are using it to automate dialing, saving time. The power dialer makes handling both new and old leads easier. It’s been crucial for our growth; our call volume has seen a 2.5X increase in just 8 months.”
Ahmed A.
Data Management and Reporting Specialist at DentaKay
150%
Boost in monthly call volume
90%
Of agents save time with Dialer
Integrations
Get more value from your tools
Connect your tools, connect your teams. With over 100 apps already available in our directory, your team’s favourite tools are just a click away.
Only Pay for What You Use
Launch for just €0.25/min. When you’re ready for more volume and more calls, we’ll tailor the pricing to match.
CeTe Voice Agent
€0.25 / min
Increase call volume
Contains
- Full control over final spending
- Unlimited number of Voice Agents
- Can handle 1 call at a time
- English language only
- Choice of all available LLMs
- Choice of all voices (Deepgram/ElevenLabs)
Custom Agent
Contact us for tailor-made offer
Contains
- Custom concurrent calls tailored to your volume needs
- Volume-based pricing discounts (as low as $0.10 per minute)
- Custom packages tailored to your needs
- Premium private Slack channel with dedicated support team
Information
*Includes everything from CeTe Agent
AI Answers the Calls. You Focus on Winning Cases.
Your new AI-powered legal sidekick answers client calls with speed, accuracy, and care. And while CeTe handles the front line, you and your team can stay focused on strategy, preparation, and the work that wins cases.
Everything You Wanted to Ask
But Didn’t Want to Get on a Call For
Is using an AI voice illegal?
No. AI voice reception is legal for law firms as long as consent, call recording, and data privacy regulations are followed.
Can I turn my voice into AI?
While AI call centers like CloudTalk don’t support voice cloning, they offer AI Voice Agents who can speak calmly, clearly, and professionally—ideal for law firms.
How many voice agents can I build with CloudTalk?
There’s no cap—CloudTalk’s virtual receptionist service for lawyers supports unlimited agents with unique flows and use cases such as legal qualification.
Can I customize what CeTe says?
Yes, with CeTe, CloudTalk’s live telephone answering service for lawyers, you control the scripts, tone, fallback logic, and call flows.
Is CeTe secure and reliable enough for regulated industries?
Yes. CeTe uses encrypted VoIP, access controls, and secure storage—ideal for law firms and industries prioritizing client confidentiality.
How can I create a voice AI agent for my company?
With virtual call centers like CloudTalk, you can build a receptionist voice agent in minutes using a code-free drag-and-drop editor in your Dashboard.
How do AI agents handle multiple languages?
Yes, the best AI agents, like the ones offered by CloudTalk, support multiple major languages, including English, Spanish, German, French, or Italian.
What happens if my AI voice agent can’t resolve a query?
If your AI agent can’t resolve a query, it transfers the call to a human, takes a voicemail, or triggers a different task, based on your fallback rules.
Can I connect the agent to my existing phone number?
Yes. You can route AI calls through your number, which is ideal for teams adding AI to customer service.
How does an AI voice agent compare to traditional IVR?
While IVRs follow pre-set paths, AI voice agents handle calls dynamically. Both do their job 24/7, making them the best after-hours answering service for lawyers.
How much does a virtual receptionist for law firms cost?
A virtual receptionist for lawyers costs $0.25/min with no setup fees. This 24/7 AI call center is perfect for law firms that want to scale without hiring extra staff.
Ready to Put Your Team to the Test?
Can AI do it better? Try a free call and find out.
