Caller ID small

Automatic outbound caller ID

CloudTalk allows you to set an outbound caller ID automatically based on the call destination country. Your clients abroad will receive a local phone call instead of an international one.

The automatic outbound caller ID feature ensures that your agents call your foreign-based clients from a local phone number. For example:

  • your company operates in 4 countries – Slovakia, Czech Republic, Poland and Germany
  • you have a Czech, Polish, and German phone number
  • one of your agents needs to call a client living in Germany
  • after the agent dials the client’s number, the system automatically selects your German phone number to be displayed on the recipient’s caller ID

The outbound caller ID feature helps you reduce call charges because you are making phone calls from local numbers. Furthermore, when the client sees a local caller ID instead of an unfamiliar foreign number, he is more likely to pick up the phone.

Ready to provide better service with CloudTalk?

Select your outbound caller ID manually

Your agents can manually select the best outbound caller ID, if necessary. They can simply choose any of your company’s numbers in the CloudTalk interface.

Outbound caller ID feature expedites connection with clients and optimizes expenses for international calls. 

Do you want to learn more about the Automatic outbound caller ID feature?

Please fill in our free trial form below and try CloudTalk today. Do you need help from our experts? Call us at +421 2 212 93 555 or write us an email at hello@cloudtalk.io.

Better experience for your customers

Start 14 days free trial

Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.