Turn your customer service into a business advantage

CloudTalk’s cloud communication software, rated #1 for Mid-market in 2022, is here to support your global growth ambitions.

CloudTalk is easily scalable, intuitive and IT approved

Maintain a local presence while working remotely with 160+ international numbers

No need for any equipment, just an internet connection

Customer-oriented
cloud phone system

Cloud Communication software from CloudTalk is designed to help you provide exceptional customer-oriented service. Having all data and features run virtually, your employees can receive and make calls from everywhere in the world with a local number.

Even though CloudTalk’s cloud phone system has a lot of functions, it is not complicated to use. You can easily manage your system, add new team members, customize your panel and expand your call center software capacity at any time with a few clicks. 

Boost your company’s efforts with
the best cloud communication software

Make and receive calls from your browser on your desktop or using our mobile apps,
no matter where you are. CloudTalk

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Simple and quick installation

Cloud communication software from CloudTalk replaces your outdated business phone system and lets you scale with ease. All you need to get started is an Internet connection and a web browser to log in. Once you are in, you can immediately start making phone calls and improve the customer experience. 

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User-friendly interface

CloudTalk’s interface is intuitive and requires almost no technical skills. Businesses don’t need special training for employees to teach them how to work in the system. They just need to read a short manual and once they complete their first phone call, they know what to do.

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Lower operational costs

When using cloud communication from CloudTalk, you always pay only for what you actually use on the basis of monthly fees based on your selected membership. Furthermore, you can decide to add more agents at no additional cost.

Looking for a new cloud phone system?

I’m just starting up

and don’t have experience with cloud phone software

Why CloudTalk?

Build better customer relationships with smart call center software

Maintain local presence with an international phone number and run your virtual call center from anywhere in the world.

Integrations

Connect CloudTalk to the business tools you love

CloudTalk offers native integrations with most popular CRMs, Helpdesks and Business tools like Pipedrive, Hubspot, Salesforce, Zendesk and more. Access phone call details in your CRM or see caller’s CRM information in CloudTalk with our 2-way sync solutions.

Real-time data

Track and record calls automatically

Using advanced call center analytics, your team can measure and improve communication with customers. With real-time analytics, you can live track the performance of your agents.

Fully cloud-based

Cloud-based call center software ready for Remote work

CloudTalk offers native integrations with most Make and receive calls from your browser on your desktop or using our mobile apps, no matter where you are. Even the CloudTalk team uses CloudTalk while working remotely.

Call quality

Enjoy crystal-clear calls

Just one 60-minute outage can cost businesses anywhere from thousands to millions of dollars. To ensure you connect with your stakeholders worldwide without any issues, we have established a strong network of telco partners across the globe. Enjoy high-quality calls with guaranteed latency and minimal jitter.

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.