Looking for a fair Ringcentral alternative?

In CloudTalk, we value each client. Besides 14 days free trial, we offer a 1on1 personalized demo with a customer success specialist. You don't have to pay before you try how our system works. No lock-in contracts. No credit cards are required.

We are sure that our user-friendly calling system will capture your heart. With 50+ advanced features, it offers more than just the basics.

Plans start at $25/month.

Aircall vs CloudTalk - Call center software
Thousands of companies shifted their call centers to CloudTalk and the number is growing

What does CloudTalk have that RingCentral doesn’t?

 
cloudtalk
RingCentral
Pricing
Starts at $25 per user, paid annually. Get all the features you love in one place - for an SMB-friendly price of $25.
Starts at $19.99 per user/month. Too pricey. Cheaper options with similar or better quality are available.
Workflow automation
You get built-in workflow automation.
You need to pay for a third-party app like Zapier to get workflow automation.
Missed calls
Automated callback and continuous redialing until the agent and customer are reconnected.
Sometimes, agents get no rings or call notifications so customers think their calls are being ignored.
IVR and flow designer
More advanced Smart IVR and flow designers let you handle calls 40% faster.
Advanced IVR and CFD are only available in the Advanced and Ultimate plan. The basic contact center plan only has standard IVR and CFD.
International numbers
140+ international numbers. Strong telco partnerships for better prices and call quality.
Additional international toll-free numbers 14.99 USD user/month.
SMS pricing
Built-in SMS for SMBs on a budget.
Higher SMS pricing.
 

Comparison data is based on an analysis from Q4, 2021.


Benefits you shouldn't overlook

We chose to showcase what we are the most proud of.
These highlights make CloudTalk stand out from the competition.

First-class call quality

CloudTalk has established a strong network of telco partners across the globe. Enjoy crystal-clear calls with guaranteed latency and minimal jitter. Forget drop calls or other system glitches.

If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time. Wave goodbye to jitter and latency.

Integrate your call center software with business tools
Integrate your call center software with business tools

Reliable integrations

Make your job easier. Don't waste precious time by storing data separately into multiple softwares. Automate the process with seamless integrations.

CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk or CRM systems.

Seamlessly integrate with over 40+ CRM,
ecommerce, helpdesk, and other systems

 

View all


Top-class features

Though some tools were already mentioned, we have many more to offer.
Specifically 50+ of advanced features that will make your everyday calling easier.

Benefit - Best customer support
Call recording
CloudTalk automatically records all of your calls. You can listen to them directly from the browser. Anytime and anywhere.
Benefit - Transparent data
Call monitoring
Have a comprehensive overview of your phone calls anytime you need. Get information on your agents’ calls and optimize your customer service.
Benefit - High Quality Calls
Call tagging
Assign each call a self-made tag. This labeling will allow you to sort calls into categories and quickly identify what type of call it is.

Over 2,500 call centers and phone systems
are powered by CloudTalk


More benefits

 

Analytics: Track your performance directly in CloudTalk software. Follow complex statistics with a simple user interface. Gain straightforward information on your calls and agents. Use emotion analytics to easily track clients' mood.

 

Personalized greetings and music: Make your customer’s waiting experience more pleasant with customized hold music or individualized messages.

 

Customer service: Our team of professionals won't let you wait for weeks. You will always get your answer whenever you ask for it. We are always here to help.

Try CloudTalk for FREE


Watch how CloudTalk works

 


Preferred remote call center software for SMBs in 2020

Based on SMB reviews across 6 independent platforms


Start 14 days free trial

Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.

Improve your contact center with CloudTalk