Get a VoIP Virtual Receptionist: Smart, Scalable & Available 24/7
Missed calls cost you leads, loyalty, and revenue. Our VoIP virtual receptionist picks up instantly, answers professionally, solves routines, and routes complex cases to the right places—all in crystal-clear quality. It’s multilingual, cloud-based, and built for modern teams that want to scale without adding headcount.
AI Voice Agents
Nudge expiring offer
Riley, Sales Reminder Agent
Qualify a student lead
Avery, Course Inquiry Agent
Get a payment reminder
Casey, Payment Reminder Agent
Qualify a patient lead
Jordan, Healthcare Intake Agent
Qualify insurance lead
Taylor, Insurance Intake Agent
Accept updated terms
Quinn, T&C Acceptance Agent
Qualify legal inquiry
Drew, Legal Intake Agent
Get post-interview feedback
Jamie, Candidate Feedback Agent
Pre-screen a candidate
Skyler, Applicant Pre-screen Agent
Confirm account action
Morgan, Action Reminder Agent
Get a renewal reminder
Logan, Subscription Renewal Agent
Get CSAT after support
Morgan, CX Feedback Agent
Get NPS or demo feedback
Parker, Post-Sales Feedback Agent
Qualify a trial lead
Blake, Trial Signup Qualifier
Drop a number and Riley from PromptReach will call to confirm interest or consent.
Drop a number and Avery from EnrollIQ will check fit, goals, and eligibility.
Drop a number and Casey from FinPrompt will call to confirm payment status or offer support.
Drop a number and Jordan from CareBridge will call to check care needs, coverage, and eligibility.
Drop a number and Taylor from CoverPath will call to confirm interest, needs, and eligibility.
Drop a number and Quinn from LegalEcho will notify users of updated terms and capture verbal acceptance.
Drop a number and Drew from LegalEcho will assess legal needs and route high-priority cases to the right expert.
Drop a number and Jamie from HireSignal will call to collect feedback after interviews or placements.
Drop a number and Skyler from HireSignal will call to check location, experience, and job expectations.
Drop a number and Morgan from StackNotify will call to confirm a required action or update.
Drop a number and Logan from StackNotify will call to confirm renewal intent or next steps.
Drop a number and Morgan from StackNotify will call to capture CSAT after a resolved ticket.
Drop a number and Parker from StackNotify will call to collect NPS or onboarding feedback.
Drop a number and Blake from StackNotify will call to qualify a demo or trial request and assess intent.
“I never miss a call, never take a break, and always know what to say” – Your AI Business Virtual Receptionist
Phone calls still drive business for SMBs, real estate agents, healthcare clinics, and service providers. But there are many more calls than staff can handle, and many come in after hours. That’s why growing teams are turning to VoIP virtual assistants that pick up 24/7, qualify leads, answer common questions, schedule appointments, and triage urgent needs, keeping your pipeline warm while you sleep.
VoIP Virtual Receptionist Language Coverage
Why CloudTalk
Need to Answer Calls 24/7?
Meet CeTe—Best Virtual Receptionist & VoIP Answering Service
CeTe is CloudTalk’s virtual receptionist for VoIP phone systems. This AI-powered VoIP answering system is trusted by modern businesses mainly because it answers calls instantly and reliably and solves repetitive tasks like FAQs, appointments, or client follow-ups. Your virtual voice assistant understands your callers’ needs and responds instantly, day or night.
Late & Missed Calls? Solved.
CeTe answers every call, even when your staff is away, in a meeting, or done for the day. Simply a 24/7 answering system that works while you rest.
Routine Calls Overload? Solved.
CeTe resolves repetitive tasks like appointment bookings, FAQs, and call routing—without manual effort.
No Live Receptionist? Solved.
CeTe is your digital receptionist, handling inquiries and intake, and syncing everything with your tools, with zero payroll costs.
Triage and Escalation? Solved.
CeTe detects urgency and hands off complex cases to the right human agent or department in real time.
What Is a VoIP Virtual Receptionist?
A VoIP virtual receptionist is an AI Voice Agent for inbound calls that runs in your internet-based phone system. This digital receptionist handles routine tasks like call routing, appointment booking, lead capture, and FAQs with speed, consistency, and zero wait time.
It only routes urgent or complex issues to live staff, while resolving everyday requests automatically. Think of it as your always-on virtual office receptionist that’s cost-efficient, cloud-based, and trained to make every call feel personal and professional.
How Does a VoIP Virtual Receptionist Work?
Your virtual receptionist connects with your VoIP business phone system, CRM, and scheduling tools in just a few clicks. When someone calls, here’s what your AI receptionist does:
- Answers instantly, so no lead gets lost to voicemail.
- Thanks to AI, it understands intent—FAQs, interest in demo or trial, billing questions, or order status.
- Follows your call flow logic, handles simple cases, qualifies leads, or escalates when needed.
- Logs every call and update in your CRM automatically—no manual entry.
- Transcribes and tags each call with AI Smart Notes, so you never miss a detail.
Be the First to Respond, Win More Leads
When a lead calls, they often contact multiple companies, and whoever answers first usually earns the conversation.
Your VoIP receptionist picks up instantly, understands the caller’s intent, answers simple questions, identifies serious interest or qualifies leads, and logs the interaction before your competitors even check their missed call list.
Your virtual receptionist answering service turns every ring into a competitive advantage, capturing leads before anyone else can.
The VoIP Call Answering Service That Grows With You
Because it’s cloud-based, your VoIP virtual receptionist scales effortlessly as your business grows, handling more calls, routing them intelligently, and supporting teams across multiple locations.
Equip your virtual phone assistant with local, toll-free, or even international numbers for over 160+ countries. This way, your clients can reach you wherever you are, and you can offer your services from virtually anywhere.
With global coverage, crystal-clear voice quality, and no extra staff, you can expand faster, serve more regions, and grow your business without growing overhead.
How to Set up a Virtual Receptionist for Small Businesses?
You can set up your virtual call answering VoIP service in minutes, totally code-free. Just follow these simple steps:
- Log in to your Dashboard, find the “Voice Agent” tab, and click “Create New Agent”
- Define what your virtual assistant should do (qualify leads, answer FAQs, book demos)
- Customize prompts and call flows using a drag-and-drop builder
- Connect your phone number and the CRMs you already use
- Go live instantly—your AI receptionist service is ready to work
Signature Capability
Put Humans to the Test. See if 24/7 AI Voice Agents Will Outperform.
CeTe is an AI that talks like a human: no breaks, no training, no time off. It makes and answers calls, updates CRMs, books meetings, and loops in a human only when needed.
Press play to hear it. Want a wow moment? Get a free test call and try it live.
AI Voice Agents
Nudge expiring offer
Riley, Sales Reminder Agent
Qualify a student lead
Avery, Course Inquiry Agent
Get a payment reminder
Casey, Payment Reminder Agent
Qualify a patient lead
Jordan, Healthcare Intake Agent
Qualify insurance lead
Taylor, Insurance Intake Agent
Accept updated terms
Quinn, T&C Acceptance Agent
Qualify legal inquiry
Drew, Legal Intake Agent
Get post-interview feedback
Jamie, Candidate Feedback Agent
Pre-screen a candidate
Skyler, Applicant Pre-screen Agent
Confirm account action
Morgan, Action Reminder Agent
Get a renewal reminder
Logan, Subscription Renewal Agent
Get CSAT after support
Morgan, CX Feedback Agent
Get NPS or demo feedback
Parker, Post-Sales Feedback Agent
Qualify a trial lead
Blake, Trial Signup Qualifier
Sales Reminder
Agent
Client
Sales / Marketing
Course Inquiry
Agent
Client
Education / EdTech
Payment Reminder
Agent
Client
Financial Services
Healthcare Intake
Agent
Client
Healthcare
Insurance Intake
Agent
Client
Insurance
T&C Acceptance
Agent
Client
Legal Services
Legal Intake
Agent
Client
Legal Services
Candidate Feedback
Agent
Client
Recruitment / HR
Applicant Pre-screen
Agent
Client
Recruitment / HR
Action Reminder
Agent
Client
SaaS / Software & Apps
Subscription Renewal
Agent
Client
SaaS / Software & Apps
CX Feedback
Agent
Client
SaaS / Software & Apps
Post-Sales Feedback
Agent
Client
SaaS / Software & Apps
Trial Signup
Qualifier
Client
SaaS / Software & Apps
Why Businesses Choose CloudTalk?
CloudTalk is more than just a VoIP virtual receptionist—it’s a complete VoIP call center for speed, insight, and smarter conversations. Teams use AI Sales Dialers to reach more leads faster, while Conversation Intelligence surfaces what works, what doesn’t, and what to do next. With deep CRM integrations, advanced automation, and smart AI Voice Agents, you don’t just answer calls—you turn them into opportunities.
Smarter Outbound Calling
Talk to 10X more people. Spend less time dialing.
CloudTalk’s parallel dialer, voicemail detection, and outbound AI agents help you call faster and focus on high-value conversations, not clicking through lists.
Responsive Inbound Support
Every call goes where it should, or gets answered automatically.
Call menus, smart condition-based routing, call queues + inbound AI voice agents reduce missed calls and let you handle support requests and spikes without stress.
Integrated Messaging & Follow-Up
Not everyone answers the phone. We help you reach them anyway.
Send and receive international SMS and WhatsApp messages to boost answer rates, improve engagement, and keep every conversation connected.
“The power dialer has been a game-changer for managing our call volume. Since we implemented the feature, about 90% of our agents are using it to automate dialing, saving time. The power dialer makes handling both new and old leads easier. It’s been crucial for our growth; our call volume has seen a 2.5X increase in just 8 months.”
Ahmed A.
Data Management and Reporting Specialist at DentaKay
150%
Boost in monthly call volume
90%
Of agents save time with Dialer
Integrations
Get more value from your tools
Connect your tools, connect your teams. With over 100 apps already available in our directory, your team’s favourite tools are just a click away.
Only Pay for What You Use
Launch for just €0.25/min. When you’re ready for more volume and more calls, we’ll tailor the pricing to match.
CeTe Voice Agent
€0.25 / min
Increase call volume
Contains
- Full control over final spending
- Unlimited number of Voice Agents
- Can handle 1 call at a time
- English language only
- Choice of all available LLMs
- Choice of all voices (Deepgram/ElevenLabs)
Custom Agent
Contact us for tailor-made offer
Contains
- Custom concurrent calls tailored to your volume needs
- Volume-based pricing discounts (as low as $0.10 per minute)
- Custom packages tailored to your needs
- Premium private Slack channel with dedicated support team
Information
*Includes everything from CeTe Agent
AI Answers the Calls. Your Team Moves the Business.
With a VoIP virtual receptionist on the line 24/7, every call gets answered quickly and accurately, so you don’t miss a single lead. While AI manages the front line, your staff stays focused on closing deals, solving problems, and growing revenue. All without you growing your team.
Everything You Wanted to Ask
But Didn’t Want to Get on a Call For
What is VoIP?
VoIP (Voice over Internet Protocol) is a cloud telephony technology that lets you make and receive calls over the internet instead of traditional phone lines.
Is using an AI voice illegal?
AI voice agents and virtual receptionists are legal if you follow security, consent, and call recording rules under local data privacy laws.
Can I turn my voice into AI?
While AI call centers like CloudTalk don’t support voice cloning, they offer AI Voice Agents that use natural-sounding, customizable voices ideal for medical calls.
How many voice agents can I build with CloudTalk?
There’s no limit. With CloudTalk, you can build a full deck of voice agents for both inbound & outbound use cases.
Can I customize what CeTe says?
Yes, CeTe, CloudTalk’s VoIP answering service, lets you script prompts, design call flows, and personalize responses in any way you desire.
Is CeTe secure and reliable enough for regulated industries?
Yes. CeTe uses encrypted VoIP, access controls, and secure storage—ideal for businesses prioritizing client confidentiality.
How can I create a voice AI agent for my company?
With virtual call centers like CloudTalk, you can build a receptionist voice agent in minutes using a code-free drag-and-drop editor in your Dashboard.
How do AI agents handle multiple languages?
The best AI voice agents auto-detect language and reply using trained AI, supporting English, Spanish, German, French, Italian, and more.
What happens if my AI voice agent can’t resolve a query?
If your AI agent can’t resolve a query, it can transfer the call to a human, take a voicemail, or log a ticket, depending on your fallback setup.
Can I connect the agent to my existing phone number?
Yes. You can link your AI agent to your current number or port the number to CloudTalk—callers reach your assistant either way.
How does an AI voice agent compare to traditional IVR?
While IVRs rely on text input and follow set paths, AI voice agents work with voice input and handle conversations dynamically.
How much does a virtual receptionist cost?
CloudTalk’s virtual receptionist costs $0.25/min and has no setup fees, making it an ideal choice for teams that want to scale without the overhead.
Ready to Put Your Team to the Test?
Can AI do it better? Try a free call and find out.
