Remote-ready phone software for tech companies

CloudTalk enables software, technology, and SaaS companies to have access to remote-friendly phone software that can be set up in 5 minutes, provide them with international numbers from 140+ countries, and is easily scalable. CloudTalk is ideal for distributed teams working across different countries.  

Call center software for IT and SaaS
2,500+ innovative companies run on CloudTalk call center software
CloudTalk Call Center software

Ditch the Complexity

Your business moves fast, so you need tools that keep up. Cloudtalk is designed for a simple and seamless experience — from initial deployment to day-to-day operations and beyond.

  • Implement your entire contact center in a matter of days
  • Easily administer Talkdesk without the help of IT
  • Ramp agents with little or no training on a simple, modern interface
  • See exactly what’s happening in your contact center with flexible analytics
  • Unify voice and digital channels in one simple tool Instantly take advantage of new features and functionality

Increase
calls per agent by

87%

Call quality

10/10

Increase
first call close by

17%

Decrease
holding time by

22%

Increase
answer-seizure ratio by

58%

Virtual call center setup in under 5 minutes

Setting up your virtual call center has never been easier. CloudTalk replaces your outdated business phone system and lets you scale with ease. No need to invest in phone hardware or to worry about working with IT experts.

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high-quality calls

Start now with easy set-up

Connect your call center with 1500+ tools

Integrate CloudTalk with your existing CRM or helpdesk systems like Zendesk, Freshdesk, Salesforce, and many more with our native integrations in just 3 clicks. Make sure your agents stay effective by having instant access to the right data. Didn’t find your tool in our integration list? Connect CloudTalk with your systems via Zapier, Workflow Automation, or API.

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Featured integrations

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Decrease workload, increase resolution efficiency

No matter if you have 2 support representatives or 200, CloudTalk helps save up to 40% of your time by making it easy to route calls to the right people or departments exactly when needed. Choose from various criteria and build your IVR routing tree with CloudTalk's drag and drop Call Flow Designer.

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Start now with easy set-up

Best call center software

Based on 400+ reviews on 6 independent software marketplaces & platforms


Key benefits
for tech companies

Phone numbers from 140+ countries

CloudTalk offers phone numbers from 140+ countries. Run your call center from anywhere in the world while maintaining a local image by using local phone numbers. If you already have a phone number, we can easily port it to CloudTalk.

High-quality calls & stable connection

To ensure you connect with your stakeholders all around the world smoothly without calling issues, we have established a strong network of telco partners across the globe. Enjoy high-quality calls with guaranteed latency and minimal jitter.

Easy scalability of your virtual phone system

The CloudTalk system adapts on the fly as your business needs evolve. A simple self-service interface with minimum need for training allows you to make changes anytime, without a specialized IT team.

Collect & analyze data

Make smart decisions based on relevant data from your call center. Track call activity, service level or customer sentiment of your inbound call center software to make better decisions and resolve issues faster.

Phone solutions suitable for both sales & support teams

CloudTalk can be used by different teams to handle a higher amount of calls and improve your internal workflows. Features like Call Recording, Power Dialer, Call Notes, Speech-to-Text Recognition, Voicemail Drop or CRM Integration are really handy, especially for busy sales teams.

Virtual call center accessible anytime and anywhere

You can run a call center from anywhere in the world with a fraction of the cost of regular on-premise call center software. There is no complicated installation, hardware, or local storage space required.

Over 2,500 call centers and phone systems
are powered by CloudTalk

Related content

Glovo Customer story Glovo With a team spread out across various countries, Glovo needed a user-friendly phone software covering all advanced calling features on which the business relies. Learn ho CloudTalk help the team with this challenge. Read more Best IVR solutions Ebook E-book Best IVR Solutions IVR system becomes a virtual digital receptionist by handling simple questions without taking up the agent’s time. Our quick comparison of the most popular tools should give you an idea of which one might be the best fit for your company. Read more Cultural differences in contact center Blog Cultural differences in your contact center Can you understand the meaning of other traditions or routines from the start? Do you want to learn how to deal with customers from different places and cultures? If you answered “yes” to any of these questions, this article is for you. Read more

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