GrooveHQ Phone System Integration

Call Center
for GrooveHQ

Combine the strength of your Helpdesk and powerful calling features with CloudTalk’s GrooveHQ VoIP Integration. Make and receive calls, send SMS messages, and save time on manual tasks with 2-way synchronization. This powerful integration is coming soon—stay tuned!

Made by

CloudTalk

Category

Helpdesk

Use for

Productivity

Workflow Automation

Customer Communication

Support Ticket Management

Users

Support Agents

Team Leads

Customer Success Managers

Trusted by Thousands

1,150 Reviews on G2

1200

Companies across the world

82%

Increase of call volume

23%

Less missed calls

1326

Save per year

Why Integrate GrooveHQ with CloudTalk?

Easily connect CloudTalk with GrooveHQ in just a few clicks and streamline your customer support operations. Gain instant access to calling, SMS, and real-time customer insights—all within GrooveHQ’s intuitive interface.

Automate workflows with custom triggers and keep your data seamlessly updated through 2-way synchronization. With CloudTalk, you can synchronize customer data, log every call and voicemail, send SMS messages, and track team performance. 

What Is Groove HQ?

A leading helpdesk platform designed to simplify customer support. GrooveHQ helps teams manage inquiries, automate workflows, and streamline communication—all in a user-friendly, cloud-based environment.

What Do Our World-Class Customers Say?

Customer focus is a foundational pillar for everything we do. Whether you’re helping your clients, or reaching out to close a deal, we help ensure you have all the tools and support you need to succeed. But don’t take it from us. Here’s what CloudTalk’s happy customers have to say!

1,150 Reviews on G2

I love the smart dialer as it removes procrastination from cold calling business development time. I also recently trialled the AI notetaker and will be purchasing that as it removes the need to write notes manually. It was very accurate as well!

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Craig H.
Co-Founder

We needed the lines for our business with a lot of urgency and the team resolved it for us in just one business day. Everything was integrated and set up immediately, ready for our team to deliver support right away.

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Carlotta B.
Project Manager

Easy to use. I love that support quickly and clearly helped me understand the more difficult mechanisms. The integration via API with our inhousing application also allowed for automations like SMS reminders.

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Daniel S.
Customer Support Specialist

It’s simple to use, has a clean interface, and offers many options for using numbers from many parts of the world. It’s also a great tool to use for opening accounts on messaging platforms like WhatsApp and Telegram.

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Ivan M.
Revenue System Specialist

The calling dashboard and the reporting structure is flawless as it supports campaign-wise reporting as well. We can allocate caller IDs to ISDRs, making it easier to use them whenever required in real-time…

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Arun S
Senior Manager

For us the main upside of using CloudTalk is saving of contacts. We’re a business thousands of people contact, so seeing who’s calling prior to taking the calls is a big boost. It also has detailed analytics for tracking.

Read More

Joe P.
Account Manager

GrooveHQ Phone Integration Benefits

Enhance Support Efficiency with Smarter Calls

Boost productivity with CloudTalk’s GrooveHQ integration, enabling agents to make and receive calls instantly. Use Click-to-Call to eliminate manual dialing, ensuring faster response times and improved customer satisfaction.

Automate Workflows for Seamless Operations

Streamline customer support with automated call logging, follow-ups, and SMS triggers. Set custom rules to ensure agents engage with the right customers at the right time—while CloudTalk handles repetitive tasks.

Seamless Call Logging & Real-Time Sync

Automatically log inbound, outbound, and missed calls in GrooveHQ. Capture call recordings, voicemails, and notes without manual effort. Two-way sync keeps customer interactions updated for better decision-making.

Unified Data for Accurate Customer Insights

Ensure real-time contact synchronization between CloudTalk and GrooveHQ. Keep customer records updated, track interactions, and gain a complete view of your communication history—all in one place.

An Overview of GrooveHQ Integration and CloudTalk

AI-Powered

Make Smarter Calls with Conversational Intelligence

Remove the guesswork and rage-inducing repetition from your operations with Automatic Call Recording and Transcription. Gain clarity for all your calls with Topic Extraction and Sentiment Analysis and coach agents with actionable insights.

Infinitely Scalable

Enter 160+ International Markets Instantly

Go global and expand your company’s reach with one of the largest offers of international, local, and toll-free numbers available on the market today. Scale your call center solution alongside your strategies and ensure your success for years to come.

Customer-Focused

Sell, Support, Satisfy Customers & Succeed

Put the people at the center of everything you do with call center features designed to turn customer success into your greatest competitive advantage. Decrease wait times by <80% and increase your outbound success rate by <250% the easy way.

Find out why our customers love us

Learn how Swille reduced Support Tickets by 50%

CloudTalk allowed our CRM team to move from firefighting technical issues to making strategic improvements. Now, tickets are about configurations, not dropped calls or connectivity problems.

Mariana R.

Product Manager

Learn how Dentakay grew call volume by 2.5X

The power dialer has been a game-changer for managing our call volume. Since we implemented the feature, about 90% of our agents are using it to automate dialing, saving time. The power dialer makes handling both new and old leads easier. It’s been crucial for our growth—our call volume has seen a 2.5X increase in just 8 months.

Ahmed A.

Data Management and Reporting Specialist

Learn how Capitalo boosted efficiency by 83.3% with AI

CloudTalk’s AI conversation intelligence drastically improved our efficiency. We’ve cut call quality analysis time from 2 hours to 20 minutes a day and reduced wrongly targeted leads by 24%, enabling us to focus on strategic growth while maintaining consistency across markets.

Sara Konickova

Sales Ops Manager

FAQs

What is GrooveHQ used for?

GrooveHQ is a helpdesk software that streamlines customer support with ticketing, automation, and communication tools, including VoIP calling.

Is the GrooveHQ-CloudTalk integration free?

Yes! The GrooveHQ VoIP Integration is available with CloudTalk’s paid plans, and you can try it free during your trial period.

How long does it take to integrate GrooveHQ with CloudTalk?

Setting up the GrooveHQ Call Center Software Integration takes just a few minutes—no coding required! Sync contacts, calls, and messages instantly.

How does the Keap-CloudTalk integration work?

The GrooveHQ calling integration syncs calls, SMS, and voicemails in real time, logs interactions automatically, and enables seamless Click-to-Call.

Can I make and receive calls directly from GrooveHQ using CloudTalk?

Yes! With GrooveHQ phone system integration, you can make and receive calls, track conversations, and access customer details—all in one platform.

Is there a limit to the number of calls I can make or receive through the GrooveHQ-CloudTalk integration?

Call limits depend on your CloudTalk plan. The GrooveHQ phone system integration phone number feature supports flexible, scalable calling options.

Is your existing phone system more drama than dial tone? Book a chat with CloudTalk – we make calls fun again!