Totango Phone System Integration

Call Center
for Totango

Q: How long does it take to integrate Totango with CloudTalk?

The Totango Phone System Integration takes a few minutes with simple setup and authentication.

Q: Is the Totango-CloudTalk integration free?

The Totango VoIP Integration is included in select CloudTalk plans. Some advanced features may require an upgrade.

Q: How does the Totango-CloudTalk integration work?

The Totango calling integration syncs contacts, logs calls, tracks SMS, and automates workflows with real-time data updates.

Q: What campaign data could be imported?

The Totango Call Center Software Integration imports call logs, AI insights , contact details, and campaign performance data.

Q: Can I make and receive calls directly from Totango using CloudTalk?

Yes! The Totango CTI integration enables Click-to-Call and inbound call handling within Totango for seamless communication.

Boost your customer success operations with CloudTalk’s Totango VoIP Integration. Seamlessly make and receive calls, send SMS messages, and automate workflows with 2-way data sync. Keep your team efficient and focused while ensuring every customer interaction is logged and optimized.

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Join the launch!

1200

Companies across the world

82%

Increase of call volume

23%

Less missed calls

1326€

Save per year

Why Integrate Totango with CloudTalk?

Set up the CloudTalk-Totango integration in just a few clicks and empower your customer success team with seamless calling, SMS, and workflow automation. Gain real-time access to customer interactions, track performance, and enhance engagement with CloudTalk’s 2-way synchronization.

Automatically log calls, track call outcomes, access voicemail transcripts, and monitor key metrics—all within Totango. Keep your team efficient and data-driven with AI-powered insights and streamlined workflows that improve customer retention and success.

What Is Totango?

A leading customer success platform designed to help businesses drive engagement, monitor client health, and automate workflows. Keep your customer success team proactive, reduce churn, and optimize touchpoints for a better customer experience.

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Totango Phone Integration Benefits

Optimize Customer Engagement with Smarter Calls

Streamline communication with CloudTalk’s Totango CTI integration. Instantly connect with customers, eliminate manual dialing, and track call performance effortlessly. Ensure every interaction is meaningful while maximizing team efficiency.

Automate Workflows for Proactive Customer Success

Reduce repetitive tasks with automated call logging, follow-ups, and SMS triggers. Set conditions for timely engagement, ensuring customers receive support at the right moments. Free up your team to focus on relationship-building while automation handles the rest.

Seamless Call Logging & Real-Time Sync

Automatically log inbound, outbound, and missed calls within Totango. Capture recordings, voicemail transcripts, and notes effortlessly. With real-time 2-way sync, your team always has access to the latest customer interactions, enabling better decision-making.

Unified Data for Accuracy & Insights

Keep customer records up to date across both platforms. Sync contact details, call activities, and engagement history in real time. Eliminate duplicates, improve tracking, and gain a 360° view of customer success metrics to drive smarter business strategies.

An Overview of Totango Integration and CloudTalk

AI-Powered

Make Smarter Calls with Conversational Intelligence

Remove the guesswork and rage-inducing repetition from your operations with Automatic Call Recording and Transcription. Gain clarity for all your calls with Topic Extraction and Sentiment Analysis and coach agents with actionable insights.

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Infinitely Scalable

Enter 160+ International Markets Instantly

Go global and expand your company’s reach with one of the largest offers of international, local, and toll-free numbers available on the market today. Scale your call center solution alongside your strategies and ensure your success for years to come.

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Customer-Focused

Sell, Support, Satisfy Customers & Succeed

Put the people at the center of everything you do with call center features designed to turn customer success into your greatest competitive advantage. Decrease wait times by <80% and increase your outbound success rate by <250% the easy way.

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