Get a Virtual Receptionist for Doctors: HIPAA-Compliant & Available 24/7
Busy medical practices can’t afford missed calls, intake mistakes, or staff burnout. Our AI virtual receptionist for doctors is your new virtual medical secretary—answering calls 24/7, collecting accurate patient info, and lightening your team’s load. It’s fast, reliable, and fully HIPAA-compliant.
“I never miss a call, never take a break, and always know what to say” – Your AI Virtual Medical Receptionist
For solo physicians and multi-location clinics alike, calls never stop. But appointment requests, reschedules, and insurance checks quickly overwhelm staff. That’s why more doctors are turning to AI virtual medical office assistants that work 24/7, automate intake, follow up with precision, support multiple languages, and ensure HIPAA-compliant patient interactions.
AI Virtual Receptionist Language Coverage
Why CloudTalk
Need to Answer Patient Calls 24/7?
Meet CeTe—Best Virtual Medical Receptionist
When your front desk can’t be everywhere at once, CeTe steps in. Your full-time virtual receptionist keeps the phones covered day and night—booking appointments, reducing no-shows, and making sure no patient is left hanging. Always on. Always accurate.
Missed Patient Calls? Solved.
CeTe picks up every call—even when your staff is with a patient, out to lunch, or off for the day.
Too Many No-Shows? Solved.
CeTe sends automated reminders that nudge patients before they forget. Fewer no-shows & fuller schedule every day.
Follow-Ups? Solved.
CeTe returns missed calls, logs outcomes, and ensures every patient gets the next step, without sticky notes or spreadsheets.
After-Hours Calls? Solved.
CeTe works nights, weekends, and holidays— no burnout, no dropped calls. And it charges no overtimes.
What Is a Virtual Receptionist for Doctors?
A virtual receptionist for doctors is an AI Voice Agent that handles inbound calls for your medical practice. It answers FAQs, checks insurance, schedules or cancels appointments and forwards only the calls that need a real person. Think of it as an AI nurse that’s always responsive, HIPPA-compliant, and cost-effective.
How Does a Virtual Receptionist for Medical Practice Work?
Your AI virtual receptionist runs inside your medical phone system and connects with your EHR or CRM. And when a patient calls, here’s what your AI assistant does:
- Answers instantly, so patients never hit voicemail or hold music.
- Driven by AI, it understands their needs—booking, rescheduling, or checking insurance.
- Follows your call flow logic, prioritizing urgent cases or routing to staff.
- Logs each interaction in your CRM—no need for sticky notes or manual entry.
- Records and transcribes every call, with secure AI Smart Notes you can review anytime.
Stay HIPAA-Compliant from the First Call
Compliance starts the moment a patient reaches out, and your virtual medical office assistant handles every step securely.
It encrypts calls in real-time, plays consent prompts automatically, and limits access through role-based permissions. It also stores call logs and transcripts securely, so if you ever need documentation, everything’s there.
With our HIPAA-compliant phone service for doctors, you protect patient privacy without lifting a finger.
The Virtual Medical Receptionist Service That Grows With You
Because it’s cloud-based, your AI receptionist scales with your clinic, handling more calls in parallel, prioritizing urgent cases, and keeping wait times low as demand grows.
You can also equip your “AI nurse” with local or toll-free numbers across states, cities, or area codes to stay accessible wherever your patients are.
With nationwide coverage, crystal-clear call quality, and no need to hire additional staff, your virtual receptionist keeps your practice responsive as emergencies grow.
How to Set up a Virtual Receptionist for Doctors?
Set up your AI phone answering service for doctors in minutes, totally code-free. Just follow these simple steps:
- Log in to your Dashboard, find the “Voice Agent” tab, and click “Create New Agent”
- Define what your virtual assistant should do (book, reschedule, or cancel appointments)
- Customize prompts and call flows using a drag-and-drop builder.
- Connect your phone number and the CRMs you already use
- Go live instantly—your medical office virtual receptionist is ready to work
Signature Capability
Put Humans to the Test. See if 24/7 AI Voice Agents Will Outperform.
CeTe is an AI that talks like a human: no breaks, no training, no time off. It makes and answers calls, updates CRMs, books meetings, and loops in a human only when needed.
Press play to hear it. Want a wow moment? Get a free test call and try it live.
AI Voice Agents
Nudge expiring offer
Riley, Sales Reminder Agent
Qualify a student lead
Avery, Course Inquiry Agent
Get a payment reminder
Casey, Payment Reminder Agent
Qualify a patient lead
Jordan, Healthcare Intake Agent
Qualify insurance lead
Taylor, Insurance Intake Agent
Accept updated terms
Quinn, T&C Acceptance Agent
Qualify legal inquiry
Drew, Legal Intake Agent
Get post-interview feedback
Jamie, Candidate Feedback Agent
Pre-screen a candidate
Skyler, Applicant Pre-screen Agent
Confirm account action
Morgan, Action Reminder Agent
Get a renewal reminder
Logan, Subscription Renewal Agent
Get CSAT after support
Morgan, CX Feedback Agent
Get NPS or demo feedback
Parker, Post-Sales Feedback Agent
Qualify a trial lead
Blake, Trial Signup Qualifier
Sales Reminder
Agent
Client
Sales / Marketing
Course Inquiry
Agent
Client
Education / EdTech
Payment Reminder
Agent
Client
Financial Services
Healthcare Intake
Agent
Client
Healthcare
Insurance Intake
Agent
Client
Insurance
T&C Acceptance
Agent
Client
Legal Services
Legal Intake
Agent
Client
Legal Services
Candidate Feedback
Agent
Client
Recruitment / HR
Applicant Pre-screen
Agent
Client
Recruitment / HR
Action Reminder
Agent
Client
SaaS / Software & Apps
Subscription Renewal
Agent
Client
SaaS / Software & Apps
CX Feedback
Agent
Client
SaaS / Software & Apps
Post-Sales Feedback
Agent
Client
SaaS / Software & Apps
Trial Signup
Qualifier
Client
SaaS / Software & Apps
Why Doctors Trust CloudTalk?
CloudTalk offers more than just the best medical virtual assistant—it’s a complete call center for modern patient communication. With HIPAA-compliant voice and SMS, real-time Analytics, and major CRM integrations like HubSpot, you can automate intake, reduce no-shows, and deliver faster care. CeTe is just one part of a system built to support healthcare teams at every stage.
Smarter Outbound Calling
Talk to 10X more people. Spend less time dialing.
CloudTalk’s parallel dialer, voicemail detection, and outbound AI agents help you call faster and focus on high-value conversations, not clicking through lists.
Responsive Inbound Support
Every call goes where it should, or gets answered automatically.
Call menus, smart condition-based routing, call queues + inbound AI voice agents reduce missed calls and let you handle support requests and spikes without stress.
Integrated Messaging & Follow-Up
Not everyone answers the phone. We help you reach them anyway.
Send and receive international SMS and WhatsApp messages to boost answer rates, improve engagement, and keep every conversation connected.
“The power dialer has been a game-changer for managing our call volume. Since we implemented the feature, about 90% of our agents are using it to automate dialing, saving time. The power dialer makes handling both new and old leads easier. It’s been crucial for our growth; our call volume has seen a 2.5X increase in just 8 months.”
Ahmed A.
Data Management and Reporting Specialist at DentaKay
150%
Boost in monthly call volume
90%
Of agents save time with Dialer
Integrations
Get more value from your tools
Connect your tools, connect your teams. With over 100 apps already available in our directory, your team’s favourite tools are just a click away.
Only Pay for What You Use
Launch for just €0.25/min. When you’re ready for more volume and more calls, we’ll tailor the pricing to match.
CeTe Voice Agent
€0.25 / min
Increase call volume
Contains
- Full control over final spending
- Unlimited number of Voice Agents
- Can handle 1 call at a time
- English language only
- Choice of all available LLMs
- Choice of all voices (Deepgram/ElevenLabs)
Custom Agent
Contact us for tailor-made offer
Contains
- Custom concurrent calls tailored to your volume needs
- Volume-based pricing discounts (as low as $0.10 per minute)
- Custom packages tailored to your needs
- Premium private Slack channel with dedicated support team
Information
*Includes everything from CeTe Agent
AI Answers the Calls. You Focus on the Care.
With CeTe handling calls 24/7, every patient gets a fast, helpful response—no waiting, repetition, or dropped calls. And even though it’s AI, custom greetings and natural flows keep every conversation personal. Your team can focus on providing care, while your AI sidekick provides attention.
Everything You Wanted to Ask
But Didn’t Want to Get on a Call For
Is using an AI voice illegal?
Using AI voice is legal if you follow security, consent, and call recording rules, especially for HIPAA-regulated medical settings.
Can I turn my voice into AI?
While AI call centers like CloudTalk don’t support voice cloning, they offer AI Voice Agents that emulate various voices and accents.
How many voice agents can I build with CloudTalk?
Can I customize what CeTe says?
Yes, CeTe, CloudTalk’s AI virtual receptionist for doctors, lets you script prompts, design call flows, and personalize responses in any way you desire.
Is CeTe secure and reliable enough for regulated industries?
Yes. Cete includes HIPAA-compliant call tracking and texting, encryption, and role-based access, making it an excellent tool for healthcare call centers.
How can I create a voice AI agent for my company?
With virtual call centers like CloudTalk, you can build various AI voice agents, including virtual medical receptionist services that handle appointments or FAQs.
Can AI agents handle multiple languages?
Yes, the best AI agents, like the ones offered by CloudTalk, support multiple major languages, including English, Spanish, German, French, and Italian.
What happens if my AI voice agent can’t resolve a query?
If your AI voice agent can’t resolve a query, it can transfer the call to a human, take a voicemail, or create a support ticket, depending on your fallback setup.
Can I connect the agent to my existing phone number?
Yes. You can route AI calls through your number, which is ideal for teams adding AI to customer service.
How does an AI voice agent compare to traditional IVR?
While IVRs follow set paths, AI voice agents handle conversations dynamically. As each tool has its benefits, the best AI phone call centers should offer both.
How much does a virtual receptionist cost?
CloudTalk’s virtual receptionist costs $0.25/min with no setup fees—perfect for medical practices needing 24/7 support without extra staff.
What do medical call centers use AI for?
Medical call centers use AI to automate intake, route calls, send reminders, and analyze patient trends with tools like AI call analysis.
Ready to Put Your Team to the Test?
Can AI do it better? Try a free call and find out.
