CallHippo Plans & Pricing: Full Guide for 2026
CallHippo pricing 2026 starts at $0 with a free Basic plan, and paid plans range from $18 to $42 per user/month (billed annually). There’s also an Enterprise plan with custom pricing for teams of 50+.
Call Hippo Pricing Summary
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Basic – Free: Core calling features for micro teams. Phone number and call costs billed separately.
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Starter – $18/user/month: 1,000 calling minutes (US/Canada), 100 SMS, omnichannel inbox. Best for small teams entering their first call center setup.
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Professional – $30/user/month: Unlimited calling (US/Canada), 500 SMS, call recording, and analytics. Best for growing SMBs.
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Ultimate – $42/user/month: Unlimited calling, 1,000 SMS, SSO, CRM-based VIP routing, dedicated account manager. Best for mid-market teams.
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Enterprise – Custom pricing: 50+ users, unlimited calling to 48 countries, SLA, custom onboarding and integrations.
| Plan | Annual Price | Calling (US/CA) | Call Recording | Free Trial |
|---|---|---|---|---|
| Basic | Free | Pay-per-minute | ✗ | ✗ |
| Starter | $18/user/mo | 1,000 min/month | ✗ | 10 days |
| Professional | $30/user/mo | Unlimited | ✓ | 10 days |
| Ultimate | $42/user/mo | Unlimited | ✓ | 10 days |
| Enterprise | Custom | Unlimited (48 countries) | ✓ | 10 days |
10X live conversations
Dial up to 10 numbers at once, skip voicemails automatically, and let your team focus on real conversations, not ringing tones.
What Plans Does CallHippo Offer?
CallHippo offers five plans: Basic (free), Starter, Professional, Ultimate, and Enterprise.
The main CallHippo call center pricing packages consist of:
Less time on machines. More time with people.
CloudTalk’s AI dialer calls up to 10 leads at once and skips voicemails, so agents stay in live conversations, not dead air.
What Is the CallHippo Basic Plan?
CallHippo’s Basic plan is the only truly free option in the CallHippo pricing lineup. It gives micro-sized teams access to core VoIP capabilities with no monthly subscription fee—though you’ll still pay for each phone number and per-minute call rates.
Key Features of the CallHippo Basic Plan
- Click-to-Call
- Voicemail
- SMS & MMS
- Assign calls to teams
- AI Global Connect (timezone identification)
- Free WhatsApp Business API
The CallHippo Basic Plan is best for:
Micro businesses that need basic calling and are comfortable paying per minute.
What is the CallHippo Starter Plan?
The CallHippo Starter plan costs $18/user/month (billed annually) and is designed for small teams building their first call center setup. It includes 1,000 US/Canada calling minutes per month and a free omnichannel inbox covering Gmail, SMS, WhatsApp, Telegram, Facebook Messenger, and Instagram.
Key Features of the CallHippo Starter Plan
- 1,000 calling minutes/month (US & Canada)
- 100 SMS/month
- Free omnichannel inbox (email, SMS, WhatsApp, and more)
- Business hours configuration
- Campaign management
- Skill-based routing
- Basic reporting & analytics
- Free WhatsApp Business API
- 90+ integrations
The CallHippo Starter Plan is Best For:
Small businesses starting out with inbound call management.
What is the Callhippo Professional Plan?
The CallHippo Professional plan at $30/user/month is the most popular CallHippo pricing plan, and for good reason—it removes the minute cap and adds call recording and full analytics. It’s suited to growing SMBs that handle higher call volumes and need performance visibility.
Key Features of the CallHippo Professional Plan
- Unlimited calling (US & Canada)
- 500 SMS/month
- Call recording
- Reports & analytics
- Call monitoring
- Multilingual IVR
- After-call work
- Free WhatsApp Business API
- All Starter features included
The CallHippo Professional Plan is Best For:
SMB call centers that need unlimited domestic calling and basic analytics.
What is the CallHippo Ultimate Plan?
The CallHippo Ultimate plan at $42/user/month is the top-tier standalone option, adding enterprise-grade controls like SSO, CRM-based VIP routing, and a dedicated account manager. It’s designed for mid-market teams with complex routing and compliance needs.
Key Features of the CallHippo Ultimate Plan
- Unlimited calling (US & Canada)
- 1,000 SMS/month
- Single Sign-On (SSO)
- CRM-based VIP routing
- Dedicated account manager
- Multilevel IVR
- Call blocking
- Embedded dialer integration
- 24/7 phone support
- All Professional features included
The CallHippo Ultimate Plan is Best For:
Mid-market teams that need advanced routing, SSO, and priority support.
What Add-Ons Does CallHippo Offer?
CallHippo pricing plans leave several key features outside the base subscription. If you need AI tools, transcription, or spam protection, expect to pay extra on top of your monthly plan.
CallHippo Add-On Pricing Breakdown
- SPAM Watch – $2/number/month: Monitors numbers for spam flagging
- SMS Services – $3/number/month: Extends SMS capabilities per number
- CallHippo AI Add-On – $10/user/month: Adds AI-powered features including call intelligence
- Dashboard User Access – $15/user/month: Required for supervisor/dashboard access
- Call Scribe Transcription – $15/user/month: Adds call transcription capabilities
- CNAM Caller ID Name – $100 one-time (US only): Displays your business name on outbound caller ID
- SPAM Remediation – $100 one-time per number: Removes spam flags from phone numbers
Note: For teams evaluating total call center pricing, these add-ons can significantly raise the effective cost per user.
What Is CallHippo Virtual Number Pricing?
CallHippo provides virtual phone numbers in 50+ countries, with pricing varying by region. Here’s a breakdown of the most searched CallHippo virtual number pricing by country:
CallHippo Virtual Number Pricing by Country
- CallHippo US virtual number pricing: Available from the Basic plan. US local numbers are included (1 per user) on all paid plans; additional numbers billed separately. See CloudTalk US numbers for a comparison.
- CallHippo UK virtual number pricing: UK numbers available as an add-on. CloudTalk offers UK virtual numbers from its Starter plan.
- CallHippo India virtual number pricing: Indian virtual numbers available across plans. CloudTalk also offers India virtual numbers with broader coverage.
- CallHippo UAE virtual number pricing: UAE numbers available as add-ons. CloudTalk’s UAE virtual numbers are available in 160+ country coverage.
- CallHippo Australia virtual number pricing: Australian numbers available as add-ons. CloudTalk provides Australian virtual numbers across all plans.
Exact per-number pricing varies and is not publicly listed on CallHippo’s website—contact their sales team for current rates.
CloudTalk vs. CallHippo: A Clear Winner on Price and Performance
While CallHippo’s call center pricing starts lower, the real cost climbs quickly once you add AI tools ($10/user), transcription ($15/user), and dashboard access ($15/user). CloudTalk delivers more out of the box—with 160+ international numbers, workflow automation, and a Smart Dialer—at a comparable effective price point.
- True Cost of Ownership: CallHippo’s $30 Professional plan looks competitive, but adding AI and transcription brings it to $55+/user. CloudTalk’s Essential plan at $25/user includes more built-in.
- Global Reach Without the Gaps: CloudTalk provides local numbers in 160+ countries, vs. CallHippo’s 50+. For teams needing India, UK, UAE, or Australia coverage, CloudTalk offers far wider reach. Premium
- Features Included: CloudTalk includes Workflow Automation, Smart Dialer, Call Flow Designer, and VIP Queues in core plans. CallHippo offers none of these.
- Longer Free Trial: CloudTalk’s 14-day free trial gives you more time to evaluate than CallHippo’s 10-day window.
Ready to see what a complete call center solution looks like? Start your 14-day free trial.
Short Overview of CloudTalk’s Plans and Pricing
CloudTalk has 4 pricing plans on offer, ranging in price from $25 to $49 per user/month, with a special exception for the custom pricing plan, which lets you tailor your solution to your unique business needs. Here’s a breakdown of CloudTalk’s plans:
- Starter: CloudTalk’s most basic plan, designed specifically for micro and small businesses. Easy to set up and easier to use, this plan offers small teams everything they need to kick off their call center operations.
Key Features: Click-to-Call, Voicemail, Call Flow Designer (CFD), Automatic Call Distribution (ACD)
Price: $25 per user/month - Essential: CloudTalk’s equivalent to RingCentral’s advanced plan, focused on growing SMBs and MMBs. This plan helps teams expand their inbound and outbound operations, automate processes, and improve experiences.
Key Features: SMS/MMS, Interactive Voice Response (IVR), Skill-Based Routing, Callback, Integrations + Open API
Price: $29 per user/month - Expert: CloudTalk’s feature-packed plan for growing MMBs and enterprises, or any team that requires robust calling capabilities. This plan helps customer-facing departments streamline outreach and improve performance.
Key Features: Power Dialer, Smart Dialer, VIP Queues, WhatsApp Inbound & Outbound Messages, Call Monitoring
Price: $49 per user/month - Custom: CloudTalk’s ultimate plan for the most demanding of companies, tailored perfectly to their particular business needs. This plan allows you to do it all, from coordinating teams to conquering the world’s many markets.
Key Features: Custom Onboarding, Unlimited Outbound Calls with Flat Rates, Enterprise-Level Security, Developer Support
Price: Varies based on features, number of users, etc.
CloudTalk Vs. CallHippo: Feature Comparison
| Feature | CloudTalk | CallHippo |
|---|---|---|
| Starting Price | $25/user/month | $18/user/month |
| Free Trial | 14 days | 10 days |
| International Numbers | 160+ countries | 50+ countries |
| Toll-Free Numbers | Available on all plans | Available on all plans |
| Number Porting | Available on all plans | Available on all plans |
| Integrations | 35+ from Essential ($25/user/mo) | 90+ from Starter ($18/user/mo) |
| AI Features | Add-on ($19/user/mo) | Add-on ($10/user/mo) |
| Advanced Analytics | From Essential ($25/user/mo) | From Professional ($30/user/mo) |
| Power Dialer | From Expert ($49/user/mo) | Not available |
| Smart Dialer | From Expert ($49/user/mo) | Not available |
| Workflow Automation | From Essential ($25/user/mo) | Not available |
| Call Flow Designer | From Starter ($25/user/mo) | Not available |
| VIP Queues | From Expert ($49/user/mo) | Not available |
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CloudTalk Vs. CallHippo: Key Takeaways
We can glean several insights based on our comparison between CloudTalk’s and CallHippo pricing and plans. These include:
- Pricing: CallHippo pricing plans are consistently cheaper when compared to CloudTalk’s, but come at the cost of advanced features.
- Features: Although CallHippo provides a solid range of tools and integrations, CloudTalk offers users more advanced features, including Call-Flow Designers and Smart Dialers.
- International Numbers: CloudTalk offers a more extensive selection of 160+ international, toll-free, and local numbers, vital for global growth and expansion, compared to CallHippo’s 50+.
Grow like the companies that already trust CloudTalk
CallHippo Best Features
As we’ve discussed, CallHippo’s packages are quite varied in terms of features and use cases. However, there are a few that rise above the rest. Based on online reviews and testimonials, CallHippo’s top 3 best features include:
- AI Global Connect: This tool identifies the timezone of your prospects and schedules calls, improving connection rates for international outreach.
- Multi-Level IVR: Available in the Platinum plan, this feature allows businesses to route calls effectively with customizable menus and submenus.
- Smart DID Routing: CallHippo lets users assign dedicated numbers to specific regions or departments, ensuring better call handling and tracking.
CallHippo Pros & Cons
Based on everything discussed so far, we can make several conclusions regarding Ringover’s strongest and weakest aspects. These include:
CloudTalk: The Choice for Superior Service Worldwide
In conclusion, while CallHippo offers a range of pricing plans suitable for various business sizes, CloudTalk stands out as a more comprehensive and scalable solution.
CloudTalk offers powerful tools like Call-Flow Designers, Smart Dialers, and a wide range of international numbers to help businesses expand globally and improve communication.
Its advanced features and flexibility make it an excellent choice for optimizing call center operations. If your goal is to deliver exceptional customer experiences worldwide…
Then look no further than CloudTalk.
Top-rated. High-performing. Loved by teams.
CloudTalk’s top ratings on G2 aren’t just one-offs—we’ve consistently been awarded for ease of use, customer support, and momentum. When fast-growing teams need reliable calling, they choose the platform that keeps winning.
