All-In-One Hosted Predictive Dialer

Hosted predictive dialers automate outbound calls, which cuts down on idle time and increases the agents’ productivity. It has everything an agent needs to connect faster, stay connected longer, and drive more profits. The good news is that all these features are built into the predictive dialer systems.

Contact Sales

Trusted by 230 companies worldwide

How Does a Predictive Dialer Work?

A hosted predictive dialer helps businesses make outgoing calls efficiently, automating outbound calls, dialing multiple numbers at once (e.g., 3 calls per agent), and instantly connects agents to live customers.

It also lets you organize your call lists, focus on high-priority leads and even assign specific agents to the types of customers they handle best. No more wasted time on unanswered calls—the predictive system dynamically adjusts to ensure the perfect balance of call volume.

Get Started

What Makes a Dialer “Hosted”?

Unlike the older generation of systems, a hosted dialer operates entirely in the cloud. While traditional dialers rely heavily on expensive, local hardware and software, modern hosted systems avoid the issue entirely.

Hosted predictive dialers run remotely on servers managed by a third-party provider, accessible anywhere and anytime. Best of all that means you can focus on engaging leads and driving sales while leaving maintenance to the provider.

Try It Free

Key Features of
Hosted Predictive Dialers

Smart Dialer

Create custom single-click call queues with numbers from any website or CRM, and lower call times by up to 50%.

Power Dialer

Reach 3x more customers by removing repetitive tasks and assigning automated call campaigns to agents.

Analytics

Get a 360° view of everything happening within your team and unprecedented control over its performance.

Contact Tags

Assign customized tags to your contacts, sort them into categories and quickly identify each them by their tag.

"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

See customer story

"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

See customer story

"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

See customer story

"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

See customer story

"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."

Sara Konickova Sales Ops Manager

See customer story

Benefits of Using
Predictive Dialer Software

Maximize Productivity

Connect agents to live calls instantly and reduce time spent on unanswered calls, ensuring your team focuses on high-value conversations.

Boost Outreach

Reach up to more prospects with automated dialing and targeted campaigns, accelerating your lead generation efforts.

Optimize Agent Performance

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed dignissim nisi quis neque pharetra, ut pretium erat interdum.

Close More Deals With Predictive Dialers

CloudTalk’s hosted predictive dialer is designed with you in mind, helping your team save hours every day. With capabilities like call automation and prioritizing quality leads, it’s never been easier to boost your productivity and reduce costs at the same time.

At its core, CloudTalk helps your team focus on what matters most; engaging leads and closing more deals.

Request a Walkthrough

FAQs

What industries benefit from predictive dialers?

Industries such as sales, marketing, customer service, debt collection, and market research can significantly benefit from predictive dialers.

How are predictive dialers different from other dialer types?

Predictive dialers use algorithms to minimize idle time and boost productivity by calling multiple numbers ahead of agent availability. This is unlike manual or power dialers that need more direct agent involvement.

Are predictive dialers compliant with regulations?

Yes, reputable predictive dialer services include compliance features to meet legal requirements, such as integrating with the National Do Not Call Registry.

What are the typical costs of hosted predictive dialers?

Costs vary based on features and call volume. However, they are generally affordable due to cloud-based setups, since it eliminates the need for significant upfront investments in hardware.

Are predictive dialers illegal?

Predictive dialers are legal when used in compliance with regulations such as the Telephone Consumer Protection Act (TCPA) and General Data Protection Regulation (GDPR).

How to legally cold call with a predictive dialer?

Make sure to stay compliant with user privacy laws by obtaining prior consent, honoring do-not-call lists, and providing opt-out options during calls.