12 Best VoIP Providers in Canada for 2025: Full Comparison

A single missed call can cost you thousands. The wrong VoIP provider? Multiply that by every dropped lead, laggy connection, or frustrated customer you never hear from again.

In Canada, where 97.9% of all businesses are small and every call counts, switching to VoIP isn’t just a tech upgrade—it’s survival ¹. That’s why over 70% of small enterprises have already moved to cloud-based phone systems that offer more flexibility, control, and trust ².

But here’s the catch: not every provider is built for Canada.
Some don’t support local area codes. Others buckle under compliance. And when something goes wrong? You’re stuck in a support queue 4,000 kilometers away.

So we did the heavy lifting.

This guide ranks the 12 best VoIP phone providers in Canada for 2025, comparing features, pricing, reviews, and real-world reliability—so you don’t just pick a provider.
You pick the right one.

Key Takeaways:

• Choosing a VoIP provider with strong Canadian infrastructure is essential for clear, compliant, and consistent communication across provinces.
• The best VoIP services in Canada offer more than basic calling—they include advanced routing, CRM integrations, analytics, and mobile access.
• Local numbers boost answer rates and customer trust, especially for small businesses competing in crowded markets.
• Transparent pricing, bilingual support, and scalable plans are non-negotiable for teams planning long-term growth.
• This guide ranks the top 12 VoIP providers and shows how to choose, compare, and activate a VoIP phone system for small businesses in Canada in minutes.

The 12 Best VoIP Phone Providers in Canada for 2025

From spotty coverage in rural provinces to slow response times from U.S.-based support teams, choosing a VoIP provider that actually understands Canada is more complicated than it should be.

We vetted 12 top providers for 2025—focusing on features, pricing clarity, integration strength, and real support for Canadian teams. Whether you’re running lean in Toronto or scaling fast from Vancouver, these platforms offer the tools and reliability to keep conversations flowing.

Here’s how they stack up at a glance:

1. CloudTalk

CloudTalk is a feature-rich VoIP solution tailored to the needs of small and medium-sized businesses. It offers advanced call management features, seamless integrations, and exceptional support to help teams enhance customer communication and streamline workflows.

Best for

Small and medium-sized businesses seeking customizable and scalable call solutions.

Pricing:

• Starter: 25 per user/month
• Essential: 29 per user/month
• Expert: 49per user/month
• Custom: Tailored pricing available

Explore CloudTalk’s in-depth pricing guide.

Best Features

• Automatic and on-demand Call Recording
• Real-time analytics and dashboards
• Integration with over 40+ tools, including HubSpot and Salesforce
• Smart Dialer and Call Flow Designer
• Explore features

Integrations

• HubSpot
• Salesforce
• Zendesk
• Pipedrive
• Explore Integrations

Pros and cons

Pros:

• Exceptional customer support
• User-friendly interface
• Seamless CRM integrations`
• Real-time analytics

Cons:

• Advanced features require setup
• Limited offline functionality
• Limited features in the basic plan

How to Get a VoIP Number with CloudTalk in Canada

Setting up CloudTalk takes minutes—and gets you a local Canadian number without dealing with telco contracts or hardware installs.

Here’s how the process works:

• Step 1: Sign Up for a Free Trial
  Go to cloudtalk.io and start a 14-day free trial—no credit card required.
• Step 2: Pick Your Local or Toll-Free Number
  Browse CloudTalk’s number inventory to choose a VoIP phone number in Canada by city, province, or toll-free code (e.g., 416 for Toronto, 604 for BC, 877 for national).
• Step 3: Customize Call Routing & Workflows
  Use CloudTalk’s drag-and-drop Call Flow Designer to set business hours, voicemail greetings, and routing rules—no IT team needed.
• Step 4: Connect Your CRM or Helpdesk
  Link tools like Salesforce, HubSpot, or Zendesk with one click. Calls, tags, and notes sync automatically to keep your team aligned.
• Step 5: Start Calling From Any Device
  Launch calls from your desktop, mobile, or browser-based dialer—CloudTalk works anywhere you’ve got internet.

That’s it. You’re now fully set up with a Canadian VoIP phone system that’s fast, reliable, and built to scale.

2. RingCentral

RingCentral is a leading VoIP provider offering cloud-based communication solutions with voice, video, and team messaging features. Its flexibility and reliability make it ideal for businesses of all sizes.

Best for

• Enterprises with remote or hybrid workforces.

Pricing:

• Core: $30 per user/month
• Advanced: $35 per user/month
• Ultra: $45 per user/month

Explore RingCentral’s in-depth pricing guide.

Best Features

• Voicemail transcription
• Advanced Call Analytics
• Automatic call recording
• Team Messaging

Integrations

• Microsoft Teams
• Slack
• Google Workspace
• Salesforce

Pros & Cons

Pros:

• Reliable video conferencing
• Robust mobile app
• Comprehensive analytics tools
• Easy-to-use admin interface

Cons:

• Steep learning curve for new users
• Limited customer support in basic plans
• Higher pricing for advanced features
• Limited customization options

3. Dialpad

Dialpad offers AI-powered VoIP solutions that focus on productivity and collaboration. With features like call transcription and real-time coaching, Dialpad is ideal for modern teams.

Best for

• Teams focused on productivity and collaboration.

Pricing:

• Standard: $15 per user/month
• Pro: $25 per user/month
• Enterprise: Custom pricing

Discover Dialpad’s in-depth pricing guide.

Best Features

• Real-time call transcription 
• Automatic call recording
• AI-powered analytics

Integrations

• Google Workspace
• Microsoft 365

Pros & Cons

Pros:

• AI-powered features
• Affordable entry-level pricing
• Easy-to-use interface
• Real-time transcription

Cons:

• Limited CRM integrations
• Occasional call quality issues
• Advanced features require higher-tier plans
• Limited offline support

4. Aircall

Aircall is a popular choice among Canada VoIP providers, offering ease of use and integrations with major CRM platforms, like most of its alternatives.

Pricing:

• Essentials: $30 per user/month
• Professional: $50 per user/month
• Custom: Contact for enterprise solutions

Check Aircall’s in-depth pricing guide.

Best Features

• Unlimited call recording
• IVR and skill-based routing
• Advanced reporting tools

Integrations

• Zoho CRM
• Freshdesk
• Google Workspace

Pros & Cons

Pros:

• Quick and intuitive setup process
• Comprehensive call monitoring tools
• Extensive integration ecosystem
• Advanced calling features

Cons:

• Premium pricing with costly add-ons
• Reported issues with call quality
• Inconsistent customer support response times
• Mobile app reliability concerns

5. OpenPhone

OpenPhone makes obtaining a Canada VoIP number straightforward while offering robust business communication features. It enables teams to manage business calls and texts from a single platform.

Best for

• Startups needing cost-effective VoIP.

Pricing

• Starter: $15 per user/month
• Business: $23 per user/month 
• Enterprise: Custom pricing 

Check out OpenPhone’s in-depth pricing guide.

Best Features

• Shared Business Numbers
• Voicemail Transcription
• Call Recording
• Custom Business Hours

Integrations

• HubSpot
• Slack
• Google Contacts

Pros & Cons

Pros:

• Affordable pricing
• User-friendly design
• Reliable texting capabilities
• Flexible business hours settings

Cons:

• Limited advanced features
• No video conferencing options
• Limited scalability for larger teams
• Basic reporting features

6. 8×8

8×8 is a versatile VoIP solution offering voice, video, and chat capabilities in one platform. It’s known for its global reliability and robust enterprise-level features tailored to SMBs and larger organizations.

Best for

• Teams prioritizing video and voice integration.

Pricing 

• Pricing available upon request.

Explore 8×8’s in-depth pricing guide.

Best Features

• Unlimited Calling.
• Advanced Analytics.
• Call Recording.
• Multi-channel Integration.

Integrations

• Microsoft Teams.
• Salesforce.

Pros & Cons

Pros:

• Reliable global communication
• Comprehensive features for SMBs
• Seamless video integration
• Extensive reporting tools

Cons:

• Complex setup for smaller teams
• Pricing increases with add-ons
• Limited customizability
• Learning curve for new users

7. Vonage

Vonage offers cloud-based communication solutions with flexibility for SMBs. Its VoIP services include advanced call routing, mobile integration, and productivity-enhancing features.

Best for

• Small businesses requiring mobile-friendly solutions.

Pricing:

• Mobile: $19.99 per user/month
• Premium: $29.99 per user/month
• Advanced: $39.99 per user/month

Explore Vonage’s in-depth pricing guide.

Best Features

• Advanced Call Routing.
• Mobile App.
• Smart Numbers.

Integrations

• Zoho CRM.
• Salesforce

Pros & Cons

Pros:

• Mobile-friendly functionality
• Easy integration capabilities
• Excellent voice quality
• Scalable for growing teams

Cons:

• High pricing for advanced plans
• Pricing increases with add-ons
• Basic features on lower tiers
• Support response times vary

8. Nextiva

Nextiva provides a unified communication platform, blending VoIP, CRM, and collaboration tools. It’s designed for businesses aiming to simplify workflows and enhance customer interactions.

Best for

• Teams focusing on customer engagement.

Pricing:

• Digital: $20 per user/month
• Core: $30 per user/month
• Engage: $40 per user/month
• Power Suite: $60 per user/month

Discover Nextiva’s in-depth pricing guide.

Best Features

• Call recording with transcription
• Automated workflows and IVR
• Comprehensive analytics

Integrations

• Zapier
• HubSpot

Pros & Cons

Pros:

• Built-in CRM for easy access
• Strong focus on customer support
• Scalable communication tools
• Reliable uptime and performance

Cons:

• Higher pricing for SMBs
• Limited customization options
• Basic plans lack advanced tools
• Steep learning curve initially

9. Grasshopper

Grasshopper is a virtual phone system aimed at entrepreneurs and small businesses. It’s known for its simplicity, affordability, and ease of use, offering essential VoIP features without unnecessary complexity.

Best for

• Businesses prioritizing affordability.

Pricing:

• Solo: $14 per month
• Plus: $25 per month
• Small Business: $55 per month

Check Grasshopper’s in-depth pricing guide.

Best Features

• Virtual Phone Numbers.
• Voicemail Transcription.
• Call Forwarding.
• Custom Greetings.

Integrations

• Google Contacts.
• Zoho.

Pros & Cons

Pros:

• Affordable pricing for startups
• Simple setup and onboarding
• Excellent for solo entrepreneurs
• Mobile app for easy access

Cons:

• Limited advanced features
• Minimal integration capabilities
• Not ideal for larger teams
• Basic analytics only

10. Ooma

Ooma offers a cost-effective VoIP solution for small businesses, focusing on reliable call quality and essential features. It’s well-suited for teams prioritizing affordability without sacrificing performance.

Best for

• Small businesses seeking cost-effective solutions.

Pricing

• Ooma Office Essentials: $19.95 per user/month
• Ooma Office Pro: $24.95 per user/month 
• Ooma Office Pro Plus:$29.95 per user/ month 

Best Features

• Virtual Receptionist.
• Call Blocking.
• Voicemail-to-Email.
• Mobile App.

Integrations

• HubSpot
• Microsoft 365.

Pros & Cons

Pros:

• Reliable call quality
• Affordable entry-level plans
• Easy-to-use mobile app
• Ideal for small teams

Cons:

• Limited scalability
• Fewer advanced features
• Basic analytics options
• No built-in CRM

11. Teltik

Teltik is a budget-friendly VoIP provider offering flexible communication solutions for small businesses and entrepreneurs. Known for its affordable plans and reliable connectivity, it ensures seamless communication without straining budgets

Best for

• Entrepreneurs managing remote teams.

Pricing

• Ooma Office Essentials: $19.95 per user/month
• Ooma Office Pro: $24.95 per user/month 
• Ooma Office Pro Plus:$29.95 per user/ month 

Best Features

• Unlimited Calling.
• Voicemail-to-Email.
• Call Forwarding.
• Mobile App for on-the-go connectivity.

Integrations

• Microsoft 365.
• Zoho CRM.

Pros & Cons

Pros:

• Affordable pricing for startups
• Easy to set up and use
• Reliable call quality
• Flexible plans with no contracts

Cons:

• Limited advanced features
• No video conferencing options
• Fewer integrations compared to peers
• Basic analytics only

12. Net2Phone Canada

Net2Phone Canada is a VoIP provider tailored specifically to Canadian businesses, offering locally hosted solutions with strong bilingual support, transparent pricing, and a focus on compliance. Backed by decades of telecom experience, it delivers a reliable, business-grade communication platform with native CRM integrations.

Best for

Canadian teams that need a VoIP business solution with local infrastructure, bilingual service, and flexible features.

Pricing

• Standard: From $29.99/user/month
• Professional: Custom pricing
• Enterprise: Custom pricing with advanced SLA & onboarding

Best Features

• Local & toll-free numbers across Canada
• Call recording and analytics dashboard
• Canadian-based data hosting and 24/7 bilingual support

Integrations

• Salesforce
• Microsoft Teams
• Zoho CRM

Pros & Cons

Pros

• Hosted in Canada for compliance and performance
• Strong bilingual customer service (EN/FR)
• Easy CRM sync and call reporting

Cons

• Limited transparency on higher-tier pricing
• Some features require longer-term contracts
• Fewer third-party integrations compared to global competitors

How We Ranked These 12 Best VoIP Providers in Canada

Not all VoIP platforms are built with Canadian businesses in mind. To separate the contenders from the pretenders, we used eight key criteria to evaluate each provider listed in this guide:

1. Canadian Infrastructure & Coverage

We prioritized providers that offer reliable service across provinces, support local numbers, and host data on Canadian soil to meet national compliance standards.

2. Scalability

Whether you’re a two-person startup or scaling support across teams, top providers had to handle growth without sacrificing performance or simplicity.

3. Feature Set

We looked for platforms offering more than just dial tone—advanced analytics, smart routing, call recording, and CRM integrations were all critical.

4. Ease of Use

From setup to daily use, we rated platforms based on their interface clarity, onboarding experience, and workflow simplicity—no IT team required.

5. Pricing Transparency

We favored providers with clear, tiered pricing models that reflect actual business needs—no hidden fees, no bait-and-switch.

6. Customer Support

Responsive, bilingual, and locally aware support was a key differentiator, especially for businesses operating across multiple time zones.

7. Integrations Ecosystem

The best VoIP solutions plug into your existing tech stack. We gave top marks to platforms that offer native integrations with tools like Salesforce, HubSpot, Microsoft Teams, and more.

8. User Reviews & Reputation

We factored in real-world user feedback, looking at aggregated review scores, testimonials, and third-party ratings on platforms like G2, Capterra, and Trustpilot.

How Much Does a VoIP Provider in Canada Cost?

VoIP providers in Canada offer clear cost advantages over traditional landline systems—with pricing tiers that scale to match your business size and feature needs.

Entry-level plans typically start around $15 to $40 per user/month, covering the essentials like call forwarding, voicemail-to-email, and basic analytics. These are ideal for small teams or startups focused on simple, reliable communication.

Mid-tier plans, often priced between $50 and $70 per user/month, add more firepower: AI-driven features, CRM integrations, call recording, and detailed reporting. If you’re scaling support or sales operations, this is the sweet spot for functionality and value.

At the top end, enterprise-grade packages can exceed $100 per user/month, offering fully customizable call flows, SLA-backed support, analytics dashboards, and integrations with custom CRMs or internal tools. Despite the higher price tag, these plans often deliver significant ROI through improved efficiency and better customer outcomes.

8 Key Features to Look For in a Canadian VoIP Phone Provider

When evaluating VoIP solutions, prioritize features that deliver real business value and elevate customer communication. These are the core capabilities that can transform how your team connects, responds, and scales:

1. Intelligent Call Distribution Systems

Fine-tune your call routing with smart IVR systems and automated distribution. Look for solutions that intelligently direct calls based on agent skills, availability, and customer history to maximize first-call resolution rates.

2. Advanced Analytics and Performance Monitoring

Seek platforms offering comprehensive call monitoring and analytics capabilities. Real-time dashboards and detailed reporting help optimize team performance and identify areas for improvement.

3. Automated Dialing Capabilities

Choose systems with robust power dialing features that streamline outbound operations. Modern solutions should offer predictive dialing and campaign management tools to boost agent productivity.

4. Seamless CRM Integration

Ensure your VoIP system offers native integration with popular CRM platforms. This connection creates a unified workspace where customer data flows seamlessly between systems.

5. Quality Assurance Tools

Look for comprehensive call recording and monitoring features that support training and compliance. The best solutions include automated quality scoring and customizable evaluation forms.

6. International Calling Infrastructure

Select providers with robust international coverage and competitive rates. Virtual numbers and regional routing capabilities ensure optimal call quality across global markets.

7. AI-Enhanced Features

Prioritize platforms incorporating AI technology for advanced features like sentiment analysis, automated note-taking, and intelligent forecasting to drive operational efficiency.

8. Local Number Portability (LNP)

Choose a provider that supports local number portability in Canada, so you can keep your existing business number when switching services. It’s a must-have for brand continuity and reducing friction during migration.

How to Choose the Best Canadian VoIP Phone System for Your Business

Selecting the right VoIP phone system is crucial for meeting your business’s unique communication needs. Here are some key considerations to guide your decision:

• Consider future-proofing:
  Seek VoIP solutions that offer true business adaptability. Look for systems with flexible pricing and features that can seamlessly scale with your team’s growth and evolving communication demands.
• Pick Your Key Features:
  Identify mission-critical tools that align with your operational goals. Prioritize features like intelligent call routing, comprehensive recording capabilities, and CRM integrations that directly enhance team productivity and customer engagement.
• Crunch the Real Numbers:
  Conduct a holistic cost analysis that goes beyond surface-level pricing. Evaluate total cost of ownership, including potential productivity gains, integration efficiency, and long-term scalability.
• Verify Uptime Guarantees:
  Prioritize providers with demonstrable service consistency. Examine uptime guarantees, redundancy protocols, and technical infrastructure that ensure uninterrupted communication.
• Sync Your Business Tools
  Select a VoIP system that acts as a strategic communication hub, seamlessly connecting with your existing software ecosystem to create more intelligent, interconnected workflows.

Don’t Just Switch to VoIP—Switch Smart

By now, you’ve seen what the top Canadian VoIP providers have to offer. But all the features in the world won’t matter if your system drops calls, slows your team down, or leaves customers waiting.

If you’re serious about call quality, local support, and tools that scale with your business, CloudTalk checks every box—from setup to analytics to seamless CRM integration.

And here’s the best part:
You can try it today with a local Canadian number—free.

No contracts. No hardware. No IT headaches. Just smarter calls, better conversations, and a phone system that makes your business sound as good as it is.

Sources:

• Canadian Business Statistics
• VoIP Statistics