TL;DR:
If you want to expand your business to the UK, or already sell or offer support to UK customers, a +44 UK virtual number isn’t a “nice-to-have.” It’s how you look local, route calls to the right person, and stop losing deals to missed connections.
And to help you choose the best UK virtual phone number provider, we reviewed 25+ top brands and cherry-picked the 12 very best for business use in 2026. Check them out and read on to see which one fits your workflows best:
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CloudTalk — best overall UK virtual number provider for scaling sales + support teams that need deep CRM/helpdesk sync, AI automation, and fast number provisioning
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Vonage — a flexible UCaaS pick for teams that want voice + APIs in one place
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RingCentral — strong for bigger orgs that want a broad communications suite with admin controls
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3CX — best when you want “PBX-style” control and have IT capacity to manage it
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8×8 — a safe all-in-one UCaaS choice for multi-site operations
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CallHippo — good for smaller outbound teams that want quick setup and basic calling workflows
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Grasshopper — simple virtual line for very small teams that don’t need a full call center stack
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Dialpad — great if you want AI notes/transcripts baked into daily calling
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AVOXI — solid for international numbers + geo coverage, especially for distributed teams
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Nextiva — popular “business phone” platform for teams that prioritize ease of use
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The VoIP Shop — UK-focused provider if you want a UK vendor and straightforward VoIP packages
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Telecoms World — UK inbound numbers and service-led setup for companies that want a guided approach
Every time you call a UK lead from a foreign number, you’re asking them to take a risk. Risk that it’s spam. Risk that it’s a scam. Risk that it’s “not really for them.”
The problem is, most people won’t take that risk. Instead, they’ll just ignore the call.
That wouldn’t matter much if phone were fading. But it really isn’t. YouGov found 65% of Britons tend to contact businesses by telephone¹. So if you sell to or support UK customers, voice is still part of the job.
The real bottleneck is trust. Ofcom found that 74% of people with caller display are unlikely to pick up an unknown international call, 57% won’t answer a withheld number, and around 45% avoid UK numbers they don’t recognise². So when your team calls from abroad—or from a generic-looking caller ID—you can lose the conversation before it starts.
That’s exactly where a UK virtual phone number steps in. A +44 caller ID (the code each British number starts with) removes the “foreign number” friction, and the right UK virtual number provider makes sure calls route to the right team and land in your CRM, so your UK growth doesn’t get stuck at “they didn’t pick up.”
To help you stop losing UK conversations to ignored calls and messy routing, we’ll break down the best UK virtual phone number providers for 2026, and which one fits your business and workflows best.
Earn U.K. Trust Without a Local Office
How We Chose the Best UK Virtual Number Providers for Business
To build this list of 12, we reviewed 25+ providers of UK virtual numbers, from lightweight virtual line tools to full UCaaS suites, contact-center platforms, and global virtual number players.
We also analysed verified user reviews (mainly from G2 and TrustPilot) to see how these tools perform in real sales and support environments.
In the end, we narrowed the shortlist of the best virtual number providers in the UK using six core criteria:
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Availability of key UK number types
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Call quality, routing options, and reliability for inbound + outbound teams
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CRM and helpdesk integrations (HubSpot, Salesforce, Zendesk, Intercom, Shopify, and more)
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Analytics and call visibility (to spot bottlenecks and improve performance)
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Pricing transparency and scalability (number rental + seats + add-ons)
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Automation readiness (AI agents/virtual receptionist options, plus caller ID and recording controls)
Finally, we prioritised providers that work well for scaling SMBs—fast to roll out, easy to manage, and flexible enough to scale from a handful of reps to full sales and support squads.
Why Trust Our Software Reviews?
Over the last decade, we’ve helped over 30,000 professionals find and implement smarter communication tools.
We’ve reviewed hundreds of products, analyzed thousands of verified reviews from business-relevant platforms like G2, Capterra, or Trustpilot, and drawn insights from real user discussions on forums like Reddit or Quora.
In the past year alone, we published 1,000+ articles, all written and reviewed by humans, for humans, to provide reliable, data-backed insights you can trust.
Learn how we keep our content integrity and our software review methodology.
Top 12 Virtual UK Number Providers for 2026
Before we break down each provider in detail, here’s a quick side-by-side comparison table of the best UK virtual phone number providers.
It shows who each provider is best for, what UK virtual number types they offer, and how their pricing typically works.
Comparison Table: Best United Kingdom Virtual Phone Number Providers in 2026
| Number Provider | Best for | Number Types | Monthly Price (annual plan) |
|---|---|---|---|
| CloudTalk | Scaling SMBs that need UK virtual numbers plus CRM/helpdesk sync, smart routing, AI automation (agents/receptionist), and clear analytics | Local Mobile (can be used for calling, SMS, and WhatsApp) National Toll-Free | Numbers: 1 free number included, extra numbers at just $6 (all types) Platform: from $19/user |
| Vonage | Teams that want flexible UCaaS calling plus API options for custom workflows | Local National Toll-free | Numbers: 1 included/user; extra numbers at extra cost Platform: from ~$14/user |
| RingCentral | Mid-market/enterprise teams that want a broad comms suite with strong admin controls | Local National Toll-free | Numbers: 1 included/user; extra numbers at extra cost Platform: from ~$20/user |
| 3CX | IT-led teams that want PBX-style control and can manage SIP/carriers | Numbers provided via SIP trunk/carrier | Numbers: paid via SIP carrier Platform: a flat cost per 3CX system per year based on the number of calls (SC) – internal and external – happening at the same time (contact 3CX sales team for more info) |
| 8×8 | Multi-site orgs that want an all-in-one UCaaS option | Local National Toll-free | Numbers: included with license Platform: available upon request |
| CallHippo | Smaller outbound teams that want fast setup and basic dialer workflows | Local National Toll-free | Numbers: 1 included/user; extra numbers at extra cost Platform: from ~$19/user |
| Grasshopper | Very small teams that want a simple virtual line (not a call-center stack) | Local Toll-free | Numbers: included (plan-based) Platform: from ~$14/user |
| Dialpad | Teams that want AI transcripts/notes built into daily calling | Local Toll-free | Numbers: included Platform: from ~$15/user |
| AVOXI | Teams that need UK numbers plus strong international coverage | Local Toll-free | Numbers: from ~$9.99 Platform: usage-based or quote-based |
| Nextiva | Larger teams that want an easy-to-run business phone platform | Local Toll-free | Numbers: 1 included; extra numbers cost more Platform: from ~$15/user |
| The VoIP Shop | UK-first buyers who want straightforward VoIP packages with UK support | Local Toll-free | Numbers: priced separately (often quote-based) Platform: from ~$17/user |
| Telecoms World | UK inbound-focused teams wanting 0800/08 numbers with service-led setup | Toll-free Other inbound number types are availability-based | Numbers: from ~$1/number Platform: from ~$7/user |
1. CloudTalk — The Best Overall UK Virtual Phone Number Provider for Growing SMBs
Best for:
Scaling SMBs and mid-market teams (20–500 employees) expanding to the UK and scaling both sales + support, especially if you care about CRM accuracy, routing quality, and increased productivity of your human reps.
Why CloudTalk:
CloudTalk is built for the moment calling becomes a growth lever, not a mess. It’s widely recognized as the best cloud-based call center software for growing teams that treat calling as the source of revenue.
You get the UK numbers, yes (the widest selection of virtual number types on our list). But with CloudTalk, the real win is what happens after the phone rings: better routing, faster outbound, and AI that removes admin while protecting customer experience.
This means that unlike most VoIP solutions, CloudTalk is designed to scale from a few agents to multi-region or multi-country teams without forcing you into a complex platform switch later. That’s why many growing teams start with CloudTalk and stick with it as call volume increases.
Types of UK virtual numbers:
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Local (geographic) numbers with UK area codes across major cities and regions
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Toll-free numbers (0800 / 0808)
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Mobile UK numbers supporting calling, SMS, and WhatsApp
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National numbers for country-wide reach and availability
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No documentation required for virtual number provisioning/activation
Pricing (numbers & plans):
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UK virtual numbers: just $6/number/month (test UK numbers available during free trial + 1 UK number included in your plan)
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Platform plans (annual): from $19 (NA & LATAM) or $25/user/month (rest of the world)
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Unlimited calling packages available for predictable scaling
Key features for scaling teams:
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Automatic outbound number matching (automatically shows UK prefixes to your UK leads)
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Advanced call routing (time-based, skill-based, and geographic routing)
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Virtual receptionists & multi-level IVR (with custom menus and fallbacks)
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AI agents handling routine calls like lead qualification, FAQs, callbacks, or CSAT collection
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24/7, multi-lingual coverage (60+ languages available, including various UK accents) models with smart, condition-based routing options
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Crystal-clear call quality with 99.999% uptime across all covered regions
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Conversation Intelligence add-on with AI call summaries, sentiment analysis, and smart notes
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Real-time dashboards & live agent monitoring
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Global coverage: virtual business numbers in 160+ countries
Platform limitations:
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Advanced AI features like Voice Agents and Conversation Intelligence are add-ons rather than included in base plans (still well worth the investment)
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Built for fast-scaling SMBs and mid-market teams, not enterprises that require on-premise PBX or carrier-negotiated contracts
What real users say:
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G2 rating: 4.4/5 (1,600+ reviews)
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Real experience: Users consistently praise CloudTalk for ease of setup, CRM integrations depth, AI-powered workflows, reliable global calling, and complete call visibility.
CloudTalk offers a clean and intuitive interface, excellent call quality, and seamless CRM integrations. Its real-time analytics, global virtual numbers, and quick setup make it easy to manage and scale customer communication.
CloudTalk really helped us in our outbound and inbound calling needs. It truly helped us maintain a good relationship with our customers with no buffers in communication. Their number buying process is also smooth. Highly recommend.
Try a UK Virtual Number, Without the Commitment
2. Vonage — A Flexible UK Virtual Number Provider for UCaaS + APIs
Best for:
Teams that want a well-known business comms platform with room for integrations and API-driven workflows.
Why Vonage:
Vonage is often chosen when you want a “big platform” feel without going fully enterprise-heavy. It’s a common middle ground for orgs that need voice, messaging, and the option to get more technical later.
Types of UK virtual numbers:
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Local
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National
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Toll-free
Pricing (numbers & plans):
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Vonage pricing starts at $14/user/month (annual plan)
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1 UK number included in the plan, more cost extra
Key features for scaling teams:
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Unified calling experience across devices
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Admin controls for scaling users and numbers
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Integrations and API options for system-driven teams
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Reporting that supports basic operational visibility
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Global coverage: 90+ countries
Platform limitations:
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Requires technical resources to implement effectively
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Not plug-and-play for sales or support teams
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Minimal out-of-the-box analytics and dashboards for non-technical users
What real users say:
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G2 rating: 4.3/5 (1,000+ reviews)
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Real experience: While Vonage offers a lot of flexibility and API power, some users aren’t happy about the complexity and implementation effort.
3. RingCentral — The Enterprise-Leaning UK Virtual Number Provider for Admin Control
Best for:
Growing teams and enterprises that need a full unified communications platform (voice, video, messaging) with advanced administration and reliability.
Why RingCentral:
If your world includes permissions, governance, and “we need this to work across departments,” RingCentral is built for just that. It’s less about scrappy speed and more about standardising communication at scale.
Types of UK virtual numbers:
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Local
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National
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Toll-free
Pricing (numbers & plans):
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RingCentral plans start at $20/user/month
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One UK number per user is typically included
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Additional numbers cost extra
Key features for scaling teams:
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Unified voice + video + messaging
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Advanced admin controls and user provisioning
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Call routing, IVR, and auto-attendant
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Call recording and voicemail
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Integrations (Salesforce, HubSpot, Microsoft Teams, and more)
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Call analytics and reporting
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Global coverage: virtual numbers for 99+ countries
Platform limitations:
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More expensive than SMB-first virtual phone number providers
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Setup and configuration can feel heavy for small teams
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Some features require higher tiers or add-ons
What real users say:
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G2 rating: 4.3/5 (2,800+ reviews)
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Real experience: RingCentral users highlight reliability and features, but mention pricing and complexity compared to simpler tools.
4. 3CX — The UK Virtual Number Option for PBX-Style Control
Best for:
IT-led teams that want deep control and can manage a more hands-on setup.
Why 3CX:
3CX offers a business softphone solution that appeals to builders. If you want to shape call flows, trunks, and system logic (and you’ve got the technical bench), this is a strong “own the system” route.
Types of UK virtual numbers:
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Numbers provided via SIP (Session Initiation Protocol) trunk/carrier
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The type of number you can get depends on the carrier
Pricing (numbers & plans):
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There’s a flat cost per 3CX system per year based on the number of calls—both inbound and outbound—happening at the same time (contact 3CX sales team for more info)
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Virtual numbers paid via SIP carriers
Key features for scaling teams:
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PBX-like flexibility for routing and setup
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Integration options via configuration and connectors
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Good fit for custom environments
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Control over telephony architecture choices
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Global coverage: Not available as the available regions depend on your SIP trunk/carrier
Platform limitations:
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Issuing virtual UK numbers takes time
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Requires more IT and setup work
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If you’re after “get your UK number in minutes and go,” then a more managed platform is the better choice
What users say:
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G2 rating: 4.4/5 (500+ reviews)
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Real experience: Users often praise 3CX for value and control, but the learning curve is often a problem for non-tech-savvy users
5. 8×8 — The UK Virtual Number Provider for Multi-Site Operations
Best for:
8×8 is often the “we need one platform” decision. It’s a steady option when you’re juggling sites, departments, or multiple communication modes.
Why 8×8:
8×8 is a UCaaS platform for international businesses that want to align their comms across regions they operate in. It works well when you need UK numbers alongside other global markets, and you want one platform for internal and external calling.
Types of UK virtual numbers:
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Local
-
National
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Toll-free
Pricing (numbers & plans):
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8×8 pricing is available upon request
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One UK number per user is usually included with the license
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Plans and bundles vary by region and feature depth
Key features for scaling teams:
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Unified voice, messaging, and collaboration
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Call routing and auto-attendant
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Global number availability
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Team management and admin controls
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Global coverage: virtual numbers in 160+ countries
Platform limitations:
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More enterprise-oriented pricing and packaging
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Less optimized for sales/support calling workflows than contact-center-first platforms
What users say:
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G2 rating: 4.1/5 (220+ reviews)
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Real experience: 8×8 offers decent global coverage and reliability, but some users object to feature gating and complexity at higher tiers.
6. CallHippo — The Quick-Start UK Virtual Number Provider for Lean Teams
Best for:
Smaller sales teams that want to get a UK presence up quickly without heavy admin.
Why CallHippo:
CallHippo is a good choice as a fast path to numbers and basic workflows, especially if you’re trying to fix connect rates fast, without a multi-week rollout.
Types of UK virtual numbers:
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Local
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National
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Toll-free
Pricing (numbers & plans)
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CallHippo plans start at $19/user/month
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One UK number per user is usually included with the license
Key features for scaling teams:
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Quick setup for outbound calling routines
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Lightweight admin and team management
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Basic analytics and monitoring
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Integrations that cover common SMB stacks
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Global coverage: Virtual numbers for 50+ countries
Platform limitations:
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For larger support orgs, you may want deeper routing/QA tools than the base experience provides.
What users say:
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G2 rating: 4.5/5 (350+ reviews)
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Real experience: Users often highlight ease of use and speed to value. On the other hand, for many teams, routing and QA tools don’t provide enough depth.
7. Grasshopper — The Simplest UK Virtual Number Provider for Solopreneurs and Freelancers
Best for:
Solopreneurs and micro-businesses that want a simple UK virtual phone number solution with a number of extensions and business vs. personal separation.
Why Grasshopper:
Grasshopper is designed for simplicity. Instead of a full VoIP system for teams, it focuses on giving entrepreneurs and freelancers real UK presence with one number, extensions, voicemail, and call forwarding.
Types of UK virtual numbers:
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Local
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Toll-free
Pricing (numbers & plans):
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Grasshopper pricing starts at $14/user/month
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Virtual UK numbers are included based on the plan (1–5)
Key features for scaling teams:
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Multiple extensions
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Business hours and call forwarding
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Voicemail transcription
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Custom greetings
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Mobile and desktop apps
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Unlimited minutes on most plans
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Global coverage: virtual numbers for 50+ countries
Platform limitations:
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Limited integrations and automation
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Not built for teams that need CRM sync, analytics, or call center workflows
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Routing and reporting are basic
What users say:
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G2 rating: 3.9/5 (150+ reviews)
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Real experience: Grasshopper users like its simplicity and extensions, but mention limitations for teams and integrations.
8. Dialpad — The AI-First UK Virtual Number Provider Alternative
Best for:
Teams that value AI call transcription and want calling, meetings, and messaging in one unified tool.
Why Dialpad:
Dialpad stands out for real-time transcription and AI insights during calls. It’s a good fit for teams that want visibility into their UK conversations and basic call analytics without running a full contact center platform.
Types of UK virtual numbers:
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Local
-
Toll-free
Pricing (numbers & plans):
-
Dialpad plans start at $15/user/month
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One United Kingdom phone number per user is typically included
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Toll-free numbers may cost extra depending on plan
Key features for scaling teams:
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AI summaries and keyword tracking
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Unified calling and meetings
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CRM integrations (tier-dependent)
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Desktop and mobile apps
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Call recording and call analytics
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Global coverage: virtual numbers for 50+ countries
Platform limitations:
-
If you want a pure “cheap virtual number UK” play, you’ll be paying for intelligence you might not use.
What users say
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G2 rating: 4.4/5 (4,400+ reviews)
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Real experience: Dialpad users praise AI transcription and usability, but note limitations in routing complexity and pricing at higher tiers.
9. AVOXI — The UK Virtual Number Provider for International Coverage
Best for:
Budget-conscious SMBs that need a reliable business phone system with predictable pricing and no long-term contracts.
Why AVOXI:
AVOXI specializes in inbound UK virtual numbers and call routing. It’s commonly used by companies that want enterprise-grade inbound handling without managing telecom infrastructure.
Types of UK virtual numbers:
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Local
-
Toll-free
Pricing (numbers & plans):
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UK virtual numbers typically start at $9.99/month
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Number pricing varies by number type
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AVOXI plans are usage-based and tied to inbound call volume
Key features for scaling teams:
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Advanced IVR menus
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Call logging and reporting
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Dashboards for multi-region oversight
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Reporting for better visibility
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Flexible routing rules
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Global coverage: Virtual numbers in 170+ countries
Platform limitations:
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Focused almost entirely on inbound use cases
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Limited CRM-driven workflows
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Significantly higher per-number costs for SMBs compared to other providers
What users say
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G2 rating: 4.4/5 (only 27 reviews)
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Real experience: AVOXI offers reliable inbound service with good support, but it is, however, not the best choice for sales teams that rely on outbound.
10. Nextiva — The Easy-Run UK Virtual Number Provider for Business Calling
Best for:
Inbound-heavy teams that need reliable UK numbers with strong routing and IVR capabilities.
Why Nextiva:
Nextiva is frequently chosen when the priority is: “make it work, make it simple, make it supportable.” It’s built for day-to-day reliability rather than niche customization.
Types of UK virtual numbers:
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Local
-
Toll-free
Pricing (numbers & plans):
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Nextiva pricing starts at $15/user/month
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One UK number per user included in the plan
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Additional numbers and toll-free options cost extra
Key features for scaling teams:
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Strong uptime and call quality
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Multi-level auto-attendant and IVR
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Call queues and ring groups
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Team collaboration tools (chat/video depending on plan)
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CRM integrations (tier-dependent)
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Call analytics and reporting
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Global coverage: Nextiva doesn’t promote how many countries they offer numbers for
Platform limitations:
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Can become expensive as you upgrade tiers for advanced features
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Some advanced integrations and analytics require higher plans
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Heavier UCaaS approach may be overkill for smaller sales teams
What users say
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G2 rating: 4.5/5 (3,400+ reviews)
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Real experience: Nextiva users praise reliability and support, but mention pricing increases and feature gating at higher tiers.
11. The VoIP Shop — A UK-First Provider of UK Virtual Phone Numbers
Best for:
Businesses and teams that want a UK-based vendor feel and straightforward VoIP packages.
Why The VoIP Shop:
For some buyers, “UK vendor + UK support + simple package” is the whole job. The VoIP Shop tends to appeal to that preference.
Types of UK virtual numbers:
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Local
-
Toll-free
Pricing (numbers & plans):
-
The VoIP Shop pricing starts at $17/user/month
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Virtual UK numbers priced separately, often quote-based
Key features for scaling teams:
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Strong UK-market orientation
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Bundled VoIP approach for small businesses
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Support-led setup experience
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Common VoIP features expected by SMEs
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Global coverage: The VoIP shop focuses mainly on UK numbers, but they offer international numbers for 70+ other countries
Platform limitations:
-
If you want deep CRM automation, AI coaching, or contact-centre analytics, you may outgrow the scope quite quickly.
What users say:
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G2 rating: No reviews available on G2, but they have an overall rating of 4.5/5 on TrustPilot (out of only 15+ reviews)
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Real experience: Many users enjoy the service and support responsiveness, but they’d welcome more productivity features.
12. Telecoms World — The UK Inbound-Numbers Specialist with Guided Setup
Best for:
Companies that want UK inbound numbers (like 0800 toll-free options) with a service-led onboarding style.
Why Telecoms World:
If you don’t want to self-serve everything, Telecoms World’s positioning leans more “we’ll help you get it live” than “configure it yourself.”
Types of UK virtual numbers:
-
Toll-free
-
Other inbound options, like premium or charity numbers
Pricing (numbers & plans):
-
Telecoms World pricing starts at $7/user/month
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UK virtual numbers start at $1/number
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Each number type comes with its own pricing
Key features for scaling teams:
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Service-forward provisioning experience
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Inbound number catalogue focus
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Support that helps non-technical buyers
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Practical add-ons for call handling
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Global coverage: As a UK-focused provider, Telecoms World offers only virtual numbers in the UK
Platform limitations:
-
If you need an end-to-end platform for outbound + CRM automation + analytics, you may need a broader calling suite.
What users say:
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G2 rating: Telecoms World doesn’t have a G2 review profile. However, they score 4.7/5 on TrustPilot, with over 1900 reviews.
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Real experience: Many Telecoms World users mention helpful staff and quick setup. However, some would appreciate deeper analytics, integrations, and numbers for other countries.
12 Providers Reviewed. 1 Stands Out.
What Is a UK Virtual Phone Number?
TL;DR:
A United Kingdom virtual phone number lets your business sound local in the UK (with a +44 caller ID) without opening a UK office or installing phone hardware.
Biggest gains of cloud-based providers of UK numbers for scaling teams:
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A familiar UK presence that improves trust and pickup rates
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Smarter call handling (IVR, routing, queues) instead of missed calls and voicemails
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One shared system for sales + support—even with remote/hybrid agents
A UK virtual phone number is a number with a UK prefix (usually +44) that isn’t tied to a physical line or a specific office address.
In practice, your virtual phone number ensures that:
-
You don’t need a UK office to call and receive calls like a local business
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You don’t need a desk phone or PBX hardware to get started
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You can answer calls from anywhere (laptop, mobile app, browser, softphone)
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You can control what happens when someone calls, instead of just hoping someone picks up
What Are the Main Types of UK Virtual Numbers?
The very best UK virtual number providers like CloudTalk offer several types of UK virtual numbers:
-
Local UK numbers: featuring area codes tied to specific regions (e.g., London, Manchester)
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National UK numbers: UK-wide presence without a region signal
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Toll-free UK numbers: caller doesn’t pay (often great for inbound support)
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Mobile UK numbers: ideal for SMS or WhatsApp workflows
Which Businesses Need UK Virtual Numbers?
TL;DR:
A virtual business phone number UK setup is most valuable if your team sells to, supports, or expands into the UK and needs calls to be answered and tracked reliably.
Best-fit businesses:
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Non-UK companies entering the UK market
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UK-facing sales teams struggling with low connect rates
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Support/CX teams that need better routing, overflow, and call visibility
UK virtual telephone numbers aren’t just for call centers. They’re especially important for SMBs that fall into one of the categories below.
1. Non-UK Companies Expanding into the UK
If your team is outside the UK, the local presence you get with a +44 UK number helps you:
-
look credible faster (even before you have a UK office)
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reduce “unknown foreign number” friction
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route calls to the right reps across time zones
2. Sales Teams Calling UK Prospects at Scale
If outbound sales is your core channel, virtual UK numbers help you:
-
improve pickup rates with familiar caller ID
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run local-presence outreach across regions
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keep call activity logged in the CRM (so pipeline data stays real)
3. Support and CX Teams Handling Inbound UK Calls
If customers call you for support, UK virtual numbers make it easier to:
-
route callers to the right queue the first time
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set overflow rules so calls don’t die in voicemail
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track missed calls, peak times, and agent performance
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or even use AI agents to handle peak demand or call spikes without missing a single conversation
When It’s Not the Best Idea to Use a UK Virtual Phone Number?
TL;DR:
A UK virtual number works extremely well for most growing teams. However, it’s not always the right move if you’re rely hardware-dependent, purely local with no plans to scale globally, or need carrier-level enterprise contracting.
A UK virtual phone number is a high-ROI upgrade for most modern sales and support teams.
But in a few cases, it can add complexity instead of removing it:
1. You Need On-Prem Telecom Infrastructure
If your setup requires:
-
physical PBX hardware on-site
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strict internal network control
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legacy telephony dependencies
…then a cloud virtual number platform may not fit your operating model.
2. You’re Truly UK-local and Staying Tiny in Size
If you’re a very small local business with low call volume and no plans to scale, a full platform can be more than you need. A basic line-forwarding solution might be enough for now.
3. You Need Carrier-Negotiated Enterprise Contracts
Some companies need things like:
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custom uptime and support terms written into contracts
-
long vendor checks and approval steps
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phone systems that must plug into older, company-wide telecom setups
In that case, a big enterprise telecom provider (or a direct carrier contract) may fit better than an SMB-focused platform.
For everyone else (especially growing teams, remote agents, and businesses expanding across UK regions), a UK virtual phone number is one of the simplest ways to improve reach, responsiveness, and trust.
Key Considerations When Choosing Your UK Virtual Phone Number
TL;DR:
Your results in the UK won’t come from “having a +44 number.” They’ll come from how calls are handled, tracked, and scaled once you start getting real volume.
What to get right:
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The right UK number type—local, toll-free, national, or mobile
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A setup that fits your team size today—and still works when you add 20 more reps
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Smart routing so callers reach the right person fast (without bouncing around)
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CRM/helpdesk sync so calls, notes, and outcomes don’t disappear
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Transparent pricing that scales predictably (numbers + users + minutes + add-ons)
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AI automation that handles more calls without hiring more people
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Fast number provisioning and support you can reach when it matters
Getting a UK virtual phone number is easy. Making it work at scale is the hard part.
Before you commit, these are the criteria that make the biggest difference in pickup rates, call handling, and total cost.
1. Your Business Size and Needs
A provider that works for a 3-person team can fall apart at 30 agents.
If you’re running 10–150 reps across sales and support, prioritise platforms that make it easy to:
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route calls across teams without confusion
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track missed calls and peak times
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manage users, numbers, and permissions without constant admin
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keep performance consistent as you add headcount
2. Choosing the Right Number Type
The “best virtual number UK” depends on what you’re trying to achieve:
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Local UK numbers (+44 UK prefix and area codes like 020 for London):Local United Kingdom numbers are great for businesses that want to look truly local in a specific city or region, and teams that run territory-based outreach or location-based support.
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Toll-free UK numbers (numbers starting with 0800):Freephone UK virtual numbers are great for inbound ops because they let your callers reach you free of charge. They are the best option for teams that want to remove friction for callers and teams that handle high-intent inbound conversations.
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National UK numbers (+44 UK prefix and nation-wide codes like 03 or 030):Nation-wide UK numbers are best for businesses that sell across the whole of UK and don’t want to be tied to one location, and teams that need one consistent number for website, email, campaigns, and inbound support/sales.
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Mobile UK numbers (start with +44 UK prefix for international reach, or 07 for calling within UK):UK mobile virtual numbers are ideal for businesses that need a mobile-looking number, and teams that rely on mobile-first workflows (some messaging/verification cases). They often support two-way SMS and can be used for WhatsApp Business Integration.
Pro Tip:
If you’re planning to scale in the United Kingdom, choose a provider that gives you multiple number options (local, toll-free, national, and mobile) and supports routing, CRM logging, and analytics in one platform. CloudTalk offers all of that in one intuitive platform built for scaling.
3. Included Features: Routing, Integrations, and Visibility
This is where you either save calls—or quietly lose them.
Look for a UK number provider with:
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Call routing that sends callers to the right place the first time (queues, skills, business hours, overflow rules)
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Native CRM/helpdesk syncing that automatically logs calls, notes, and recordings
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Analytics and reporting that show what’s happening, from missed calls to wait times, answer rates, and rep activity, without you stitching together spreadsheets
Pro Tip:
CloudTalk syncs natively with 100+ CRMs and helpdesks, so every call, note, and outcome when using your virtual UK number is logged automatically.
4. Pricing and Scalability
Are you looking for a cheap UK virtual phone number provider, or even one offering free UK virtual phone numbers?
You might find a “free” option or a very low-cost plan, but the real question is: will it still work when you scale fast?
As your team expands across countries, time zones, and call volumes, you want:
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Clear per-user pricing that grows with your team
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Transparent costs for UK virtual numbers
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Predictable calling rates, especially if you call internationally or support global teams
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No surprise fees for basics like routing, call recording, or analytics
That’s why you shouldn’t choose cheap. Instead, choose the best UK virtual number providers like CloudTalk (whose pricing is still very affordable), which let you add users, numbers, or regions without rethinking your entire phone budget every quarter.
5. AI Automation for Inbound and Outbound Calls
As call volume increases, manual calling becomes harder and harder to scale. AI automation helps teams handle more calls in the UK without constantly adding new human reps.
Look for British virtual number providers that offer:
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AI dialers (power + parallel modes):Power dialing keeps reps moving by automatically calling one lead after the other. Parallel dialing goes even further by dialing multiple leads at once, detecting AMDs, and only sending real answers to agents.
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Virtual receptionists for 24/7 call answering:Automatically greet and route inbound UK calls based on business hours, team, language, or reason for calling, so customers reach the right place faster.
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AI agents for routine inbound & outbound tasks:Handle repetitive questions (FAQs), qualify leads, capture details, schedule callbacks, and route calls before handing off to a human.
Ready to boost your UK sales & support game?
CloudTalk’s AI sales dialer helps reps spend less time waiting and more time talking to British customers. Teams report up to 2.5x higher call volume, and you can call up to 10 leads at once while skipping voicemails.
6. Number Provisioning Speed and Support
UK numbers aren’t always “instant,” and support matters most when something breaks at the worst time.
Before you commit, ask:
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How long it typically takes to activate each UK number type you need
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What business verification is required
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How number porting works if you’re moving an existing number
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What support looks like outside office hours (and how fast you can reach a real person)
Zero Waiting, Maximum Calling
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The Bottom Line: How to Choose the Best UK Virtual Phone Number Provider
If you’re scaling into the UK in 2026, don’t treat this as “a number decision.” Instead, look at it as a growth decision.
Because the cost of getting it wrong isn’t the subscription, but rather the conversations you never get. And if you take into account studies showing the average inbound answer rate is 37.8%³, most businesses are already bleeding calls before they reach a human.
But here’s the catch: you don’t just need the right number, you need the right provider.
The best UK business number provider gives you:
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The right UK number types for your use case
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A setup that fits your team size now and still works when you scale
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Routing that actually prevents missed calls
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Deep integrations + analytics
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AI automation that scales capacity and productivity
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Pricing and provisioning you can rely on
That’s why CloudTalk is the best UK virtual number provider for scaling SMBs. It gives you UK virtual numbers at just $6/month (and instant activation with zero friction), plus the routing, integrations, analytics, and AI automation you need to grow in the UK…without switching platforms again six months from now.
Meet the Best UK Virtual Numbers for Scaling Teams
Sources:
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01
YouGov
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02
Ofcom
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03
411Locals




