Scopri CloudTalk
FUNZIONALITÀ ALIMENTATE DALL’IA
Semplifica le chiamate in uscita e in entrata, ottimizza l’allocazione delle risorse e massimizza le prestazioni con un set completo di strumenti per le chiamate aziendali.
Chiamate
Semplifica le tue chiamate in uscita e in entrata.
Automazione
Automatizza le attività ripetitive e riduci l’errore umano.
Prestazioni
Monitora tutto ciò che accade nel tuo team in ogni momento.
Copertura
Connettiti ai tuoi clienti ovunque si trovino e ogni volta che ne hai bisogno.
Conformità
Protezione end-to-end dei dati dei tuoi clienti e conformità normativa.
Intelligenza artificiale
Amplifica il potenziale del tuo team.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
See customer story
Pronto per iniziare?
Pianifica una demo con uno dei nostri specialisti e ottieni un controllo senza precedenti sull’esperienza dei tuoi clienti.
