Construye tu centro de contacto con facilidad. Haz de CloudTalk tu próxima solución

CloudTalk, la mejor alternativa a Telecoms World, es tu solución perfecta 2 en 1: un centro de llamadas en la nube líder en el sector y un socio de confianza.

Precios transparentes y hechos a medida, sin cargos ocultos

Funciones avanzadas de voz, analíticas y de automatización

Expándete globalmente con números gratuitos y 160 números internacionales

Más de 250 marcas utilizan CloudTalk. Únete a ellas

Ofrece la mejor experiencia al cliente sin costes adicionales

Trabaja con inteligencia y confía en la solución más transparente.
Confía en las funciones de CloudTalk para convertir más leads y resolver más consultas.

CloudTalk vs. Telecoms World

Cloudtalk
Telecoms World
Pricing Prices start at $25 per user/month. All subscriptions are tailor-made to offer every l feature you need. Billed annually. You must pay for each feature separately, which can be pricey.
Free trial We offer a 14 days of free trial with all features. After a free trial, you pay $25-50 per user/ month, billed annually. No credit card required. 90 days with all features for free, then you pay a separate amount for each feature and agent.
Call queuing Part of each membership. Create customized queues based on predefined rules and steer them to available agents. Goes for $39.99 per month after 90 days of the free trial.
Call routing Route your calls based on the agent's skills, preferred agent, IVR, or transfer the calls to an external landline or mobile phone. No additional price. Available for $9.99 per month. Routes calls only to an external landline or mobile phone.
Call recording CloudTalk can automatically make a recording of all calls. Once the call ends, you can listen to it directly from your internet browser – anywhere and anytime. Available for solutions from £19.99 per month with free setup.
Reporting In-depth reporting offers to filter data by agent, phone number, queue or timeframe, inbound calls, outbound calls, and missed calls. Rely on real-time data to keep track. No additional price. Instant real-time call data is available for $14.99 per month.
IVR Create your multi-level interactive voice response (IVR) menu to guide the caller through different options. IVR available for $14.99 per month with up to 10 Keypad Options for Company Departments.
International numbers Get a local number from 180 countries. Offers 21 international numbers for $15.00 per month.
Spam call detection CloudTalk allows you to compile a blacklist of phone numbers, so that you can block any unsolicited calls.
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Dialers for outbound calling Power Dialer, Smart Dialer, Predictive Dialer, and Click-to-call dialers are available in all plans.
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Callback If there are any unanswered phone calls, CloudTalk can automatically call your customers back.
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Voicemail drop Voicemail Drop lets your reps record and save their own voicemail messages. Once the rep reaches voicemail, he/she can select a message from the list of predefined recordings.
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Voicemail
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Fax to email
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Emotional analytics
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Online user management
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SMS
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Los datos de la comparación se basan en un análisis del segundo trimestre de 2022.

Agiliza tu flujo de trabajo con un sistema fácil de usar
herramienta en la nube

Elige socios en los que puedas confiar

4.5/5 – 225 reviews

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4.3/5 – 347 reviews

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4.5/5 – 272 reviews

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4.5/5 – 225 reviews

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Impulsa el reconocimiento de la marca con números gratuitos

Los números gratuitos, como el 0800 y el 0850, son una forma estupenda de generar la presencia constante que esperan los clientes de hoy. Los números gratuitos de CloudTalk vienen con una función global de desvío de llamadas. Te permite enrutar las llamadas entrantes a cualquier dispositivo, en cualquier parte del mundo, para que nunca pierdas una sola llamada.

Haz que el mundo sea tu oficina con una solución preparada para el teletrabajo

No limites tu negocio a un solo lugar. Estira tus alas, déjate crecer y vuela alto con Cloudtalk, el software de centro de llamadas virtual número 1. CloudTalk permite a tus equipos de ventas y soporte trabajar a distancia desde cualquier parte del mundo. No es necesario ningún tipo de tecnología adicional ni una configuración compleja. Todo lo que necesitas es una conexión estable a Internet y un par de auriculares.

Agente que trabaja a distancia
finanzas y tecnologías de la información

Solución económica para empresas de cualquier tamaño

¿Buscas una herramienta que crezca con tu negocio? Una vez que te decidas por un Software para Clientes, obtendrás una herramienta para toda la vida que se adapta fácilmente a cualquier negocio. Nuestros planes son rentables, flexibles y se adaptan a empresas de cualquier tamaño, desde las que empiezan hasta las grandes.

Integraciones

Convierte más leads con el CRM adecuado

¿Buscas una forma de registrar automáticamente todas las llamadas y sus detalles en un solo lugar? CloudTalk ofrece las mejores integraciones nativas, como Salesforce, Hubspot, Pipedrive, Zoho CRM y otras 30 más. Gracias a estas integraciones, todos los detalles y datos de los clientes aparecen directamente en la pantalla del teléfono. Elige tu favorita y ya estás listo con un solo clic.

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.