Construye tu centro de contacto con facilidad. Haz de CloudTalk tu próxima solución
CloudTalk, la mejor alternativa a Telecoms World, es tu solución perfecta 2 en 1: un centro de llamadas en la nube líder en el sector y un socio de confianza.
Precios transparentes y hechos a medida, sin cargos ocultos
Funciones avanzadas de voz, analíticas y de automatización
Expándete globalmente con números gratuitos y 160 números internacionales
Más de 250 marcas utilizan CloudTalk. Únete a ellas
Ofrece la mejor experiencia al clientesin costes adicionales
Trabaja con inteligencia y confía en la solución más transparente. Confía en las funciones de CloudTalk para convertir más leads y resolver más consultas.
CloudTalk vs. Telecoms World
Cloudtalk
Telecoms World
Pricing
Prices start at $25 per user/month. All subscriptions are tailor-made to offer every l feature you need. Billed annually.
You must pay for each feature separately, which can be pricey.
Free trial
We offer a 14 days of free trial with all features. After a free trial, you pay $25-50 per user/ month, billed annually. No credit card required.
90 days with all features for free, then you pay a separate amount for each feature and agent.
Call queuing
Part of each membership. Create customized queues based on predefined rules and steer them to available agents.
Goes for $39.99 per month after 90 days of the free trial.
Call routing
Route your calls based on the agent's skills, preferred agent, IVR, or transfer the calls to an external landline or mobile phone. No additional price.
Available for $9.99 per month. Routes calls only to an external landline or mobile phone.
Call recording
CloudTalk can automatically make a recording of all calls. Once the call ends, you can listen to it directly from your internet browser – anywhere and anytime.
Available for solutions from £19.99 per month with free setup.
Reporting
In-depth reporting offers to filter data by agent, phone number, queue or timeframe, inbound calls, outbound calls, and missed calls. Rely on real-time data to keep track. No additional price.
Instant real-time call data is available for $14.99 per month.
IVR
Create your multi-level interactive voice response (IVR) menu to guide the caller through different options.
IVR available for $14.99 per month with up to 10 Keypad Options for Company Departments.
International numbers
Get a local number from 180 countries.
Offers 21 international numbers for $15.00 per month.
Spam call detection
CloudTalk allows you to compile a blacklist of phone numbers, so that you can block any unsolicited calls.
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Dialers for outbound calling
Power Dialer, Smart Dialer, Predictive Dialer, and Click-to-call dialers are available in all plans.
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Callback
If there are any unanswered phone calls, CloudTalk can automatically call your customers back.
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Voicemail drop
Voicemail Drop lets your reps record and save their own voicemail messages. Once the rep reaches voicemail, he/she can select a message from the list of predefined recordings.
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Voicemail
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Fax to email
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Emotional analytics
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Online user management
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SMS
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Los datos de la comparación se basan en un análisis del segundo trimestre de 2022.
Agiliza tu flujo de trabajo con un sistema fácil de usar herramienta en la nube
Impulsa el reconocimiento de la marca con números gratuitos
Los números gratuitos, como el 0800 y el 0850, son una forma estupenda de generar la presencia constante que esperan los clientes de hoy. Los números gratuitos de CloudTalk vienen con una función global de desvío de llamadas. Te permite enrutar las llamadas entrantes a cualquier dispositivo, en cualquier parte del mundo, para que nunca pierdas una sola llamada.
Haz que el mundo sea tu oficina con una solución preparada para el teletrabajo
No limites tu negocio a un solo lugar. Estira tus alas, déjate crecer y vuela alto con Cloudtalk, el software de centro de llamadas virtual número 1. CloudTalk permite a tus equipos de ventas y soporte trabajar a distancia desde cualquier parte del mundo. No es necesario ningún tipo de tecnología adicional ni una configuración compleja. Todo lo que necesitas es una conexión estable a Internet y un par de auriculares.
Solución económica para empresas de cualquier tamaño
¿Buscas una herramienta que crezca con tu negocio? Una vez que te decidas por un Software para Clientes, obtendrás una herramienta para toda la vida que se adapta fácilmente a cualquier negocio. Nuestros planes son rentables, flexibles y se adaptan a empresas de cualquier tamaño, desde las que empiezan hasta las grandes.
¿Buscas una forma de registrar automáticamente todas las llamadas y sus detalles en un solo lugar? CloudTalk ofrece las mejores integraciones nativas, como Salesforce, Hubspot, Pipedrive, Zoho CRM y otras 30 más. Gracias a estas integraciones, todos los detalles y datos de los clientes aparecen directamente en la pantalla del teléfono. Elige tu favorita y ya estás listo con un solo clic.
Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.
How often can I change my billing plan?
Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.
How else can I use CloudTalk?
CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.
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Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
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