Descubre CloudTalk
FUNCIONES DE SOFTWARE DE CALL CENTER
Gestiona tus llamadas de manera más eficiente. Ahorra tiempo gracias a la automatización y mejora el rendimiento del equipo con funciones avanzadas.
Llamadas
Streamline your outbound and inbound calling.
Automatización
Automatiza tareas repetitivas y evita errores.
Rendimiento
Realiza un seguimiento de lo que ocurre en tu equipo en todo momento.
Cobertura global
Comunícate con tus clientes estés donde estés y cuando lo necesites.
STIR/SHAKEN
Protege tu empresa de fraudes con autenticación de identificador de llamadas.
Inteligencia Artificial
Aumenta el potencial de tu equipo.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
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"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
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